Heritage Volkswagen of South Atlanta
Union City, GA
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Fantastic crew. I just recently bought a 2016 jetta from heritage volkswagen and I will say, BEST experience I've ever had. Silvia was my sales lady and was excellent I just recently bought a 2016 jetta from heritage volkswagen and I will say, BEST experience I've ever had. Silvia was my sales lady and was excellent. I would recommend Heritage to anyone looking for a new or used car anyday. Thank you Silvia, Bryant, Todd and Heritage for being personable and professional EVERY time I've came in sales, service, and my just because visits. More
The service has always been top notch I have had 3 VW's......my current Passat is 11 years old but it's still kicking. It's never been serviced anyplace else. I usually call Bryant and he' I have had 3 VW's......my current Passat is 11 years old but it's still kicking. It's never been serviced anyplace else. I usually call Bryant and he's the best! However all of them are good. More
Extremely Satisfied !!! First of all I would like to thank the sales team especially Austin for helping me out in finalizing the car and finance, that too on a Friday night u First of all I would like to thank the sales team especially Austin for helping me out in finalizing the car and finance, that too on a Friday night until 11.40 PM. That showed their inclination towards customer satisfaction. Had a good deal at the end of the day !!! Paperwork was all easy peasy. Well taken care of by the finance team. On my delivery day, Dionte was calm and friendly and took care of all the things on my behalf for a smooth ride out. He is supporting me even now in my post deal queries and settlements. Overall a great team to work with and looking forward to similar experiences in my future services as well !! More
Took a while, but was worth it I came into the dealership with financing already secured. We weren't able to come to an agreement on the first visit, but the sales team never gave I came into the dealership with financing already secured. We weren't able to come to an agreement on the first visit, but the sales team never gave up and ultimately were able to provide more car than I had been expecting at a better price, but were able to secure a better deal on financing. These guys are awesome! Thorin Hanson More
Excellent Buying Experience The customer service was beyond excellent. From the time we walked in the door till the time we left, we were made to feel comfortable. RJ Moss was es The customer service was beyond excellent. From the time we walked in the door till the time we left, we were made to feel comfortable. RJ Moss was especially helpful in explaining all the options we had. We started out to buy a used car but got such a good deal on a new Passat that we left with a new car. Everyone Involved in the process was simply friendly and accommodating. If you are in the market for a new car, Heritage Volkswagen is definitely the place to start. More
New customer I called 9/8 to schedule an appointment to check my car out. I was told what to do for overnite. I left complete instructions for everything. I cal I called 9/8 to schedule an appointment to check my car out. I was told what to do for overnite. I left complete instructions for everything. I call during mu lunch and everything was ok. I got there after work and received a warm greeting. Thank you for a good first time experience More
Love my new Jetta! Dionte Shaw was so much fun to work with. I loved that he wasn't pushy. The manager Amr is a amazing. I've worked with him on several cars and he a Dionte Shaw was so much fun to work with. I loved that he wasn't pushy. The manager Amr is a amazing. I've worked with him on several cars and he always gives me the best and fair price. I would highly recommend this dealership! They really got me in and got me out. More
clutch issues and fuel tank nozzle on car My service tech kept me informed and explained all the processes to me. Although the issues were minor they serviced the car. The waiting area is fabu My service tech kept me informed and explained all the processes to me. Although the issues were minor they serviced the car. The waiting area is fabulous, watch a movie, work on your computer, have a drink - beautiful place. I like being able to make my service appointments on line or via the phone and they always take my car right away. A very clean place with great coffee. More
Great car buying experience I was thoroughly impressed with the experience of buying a new car from Dionte Shaw. He was excellent at listening to my concerns and worked very hard I was thoroughly impressed with the experience of buying a new car from Dionte Shaw. He was excellent at listening to my concerns and worked very hard to make sure I was pleased with the purchasing process and the vehicle. He went out of his way to make sure I was happy. I will definitely be calling on Dionte for my next vehicle purchase. More
Best deal and experience EVER!!! I have bought many, many cars. I worked with Dionte Shaw and the GM Amr and they both did exactly what they said they were going to do. They were very I have bought many, many cars. I worked with Dionte Shaw and the GM Amr and they both did exactly what they said they were going to do. They were very knowledgable and considerable of my time and went above and beyond to make sure I was happy and got the best deal. I will always use Heritage and Dionte Shaw moving forward as well as recommend them to everyone I know! More