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Heritage Volkswagen of South Atlanta
Union City, GA
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Oil change with great service! Caring service folks with a smile ! Make you feel like FamiIy! Always fresh fruit and cookies, plus coffee (yes)! When they say express service, they Caring service folks with a smile ! Make you feel like FamiIy! Always fresh fruit and cookies, plus coffee (yes)! When they say express service, they mean it! Job well done! Cheers! More
No pressure sales Drove 2 hours to look at a vehicle, called first and was given sales persons name (Heather). She meet me at the door and had the vehicle up front and Drove 2 hours to look at a vehicle, called first and was given sales persons name (Heather). She meet me at the door and had the vehicle up front and ready when I arrived. Test drive went well, she let me take my time looking it over and introduced me the sales manager Chad. Again no pressure, I was a little surprised that the quote was higher than I was given via email but Chad gave me a second quote that was actually better than the first quote and exactly where I was expecting to be on the price. Again friendly people, that are willing to work with you with no pressure. More
Upgrade Tonya Kemper was awesome!!! She worked really hard to ensure I got the best possible deal. I love my new car and highly recommend going to see her!! Tonya Kemper was awesome!!! She worked really hard to ensure I got the best possible deal. I love my new car and highly recommend going to see her!! More
Customer Service Came into the VW Dealership, met Ms Tonya Kemper. Was a great experience. purchased a 2019 Tiguan top of the line. I highly recommend Ms Kemper as Came into the VW Dealership, met Ms Tonya Kemper. Was a great experience. purchased a 2019 Tiguan top of the line. I highly recommend Ms Kemper as well as the dealership.. More
Great Customer Service Great salesperson! Got my payment where I needed it to be! My salesperson worked with me for over 4 hours to get everything just right. Great salesperson! Got my payment where I needed it to be! My salesperson worked with me for over 4 hours to get everything just right. More
Indicator lights and remedy This visit was 5 stars. The se The service dept was friendly and got right to me. They asked for information and discussed possible causes. After diagnosis from trouble-shooting I w The service dept was friendly and got right to me. They asked for information and discussed possible causes. After diagnosis from trouble-shooting I was informed as to the situation. It was warranty issue and was fully covered. They furnished me with a rental car and informed me in the process of repairs. Picked up my car and everything seems to be going really well. Much thanks to the staff of every department on a job well done. Happy owner of over 8 years. More
Buying a new Atlas My experience with heritage vw & Rufus was great. They listened to me and did everything in their power to give me the best deal. I was purchasing the My experience with heritage vw & Rufus was great. They listened to me and did everything in their power to give me the best deal. I was purchasing the vehicle from out of town and they even drove it to my location to make the sale and sign paper work. I couldn’t have asked for a better experience. More
Quick friendly service Rufus was very friendly throughout our buying process. He was quick to admit when he didn’t know an answer. We appreciated his honesty and feeling lik Rufus was very friendly throughout our buying process. He was quick to admit when he didn’t know an answer. We appreciated his honesty and feeling like we could trust who we were purchasing from. I felt a little rushed to hurry up and get to the dealership. I wish they wouldn’t have made me feel that pressure in the beginning, but otherwise it was a great experience. More
Great dealership !!!!! I love Heritage/ great deals and excellent personnel. My sales woman Tonya Kemper did an excellent job in detail, information , chose the best car an I love Heritage/ great deals and excellent personnel. My sales woman Tonya Kemper did an excellent job in detail, information , chose the best car and best deal for me. I am 100 💯. % satisfied with my choice and deal. She was extremely pleasant and informative/ I highly recommend her. More
Service Review Thank you for explaining what the 20,000 mile service included. Thanks for giving me a loaner car so that my recall could be fixed. I appreciate you l Thank you for explaining what the 20,000 mile service included. Thanks for giving me a loaner car so that my recall could be fixed. I appreciate you letting my car stay in the back so it wouldn’t be covered with pollen when I picked it up. More