Heritage Volkswagen of South Atlanta

The upgrader I went in for maintenance on my 2010 Jetta while waiting Tonya Kemper introduce herself as the sales rep and by no surprise swept my husband and I off I went in for maintenance on my 2010 Jetta while waiting Tonya Kemper introduce herself as the sales rep and by no surprise swept my husband and I off our feet and surprisingly we ended bought a new 2019 Jetta. Tonya Kemper is the person to ask for if you're looking to purchase a new car. More

Tiguan SEL 2019 This is one of the best places I have ever done business with when it comes to the acquisition of a new vehicle. I was very pleased with the product , This is one of the best places I have ever done business with when it comes to the acquisition of a new vehicle. I was very pleased with the product , the service and the people. John did an amazing job taking care of us! More

Cold. Too many new personnel. Not enough warmth and reasonable courtesies from employees to customers. This Dealership was once a very nice and friendly pl Too many new personnel. Not enough warmth and reasonable courtesies from employees to customers. This Dealership was once a very nice and friendly place. Now it’s just a car place that provides below average services. More

Excellent service The service from initial greeting to the completed service was very good.Jermald explained everything to me to my satisfaction including the work to b The service from initial greeting to the completed service was very good.Jermald explained everything to me to my satisfaction including the work to be performed and the corresponding prices for such work. More

Heritage makes servicing times pleasent! Jermald was VERY informative and even though it isnt the best time for me to do all the services that was recommended for my vehicle(2016 Jetta), he l Jermald was VERY informative and even though it isnt the best time for me to do all the services that was recommended for my vehicle(2016 Jetta), he let me know what was most important and to come back when I was ready! Jermald wad Very kind and patient (we did kept him a little pass closing) going over all the recommendations, but he willing stayed to address all of our questions and concerns! Thanks HV for employing such amazing people that provide such great customer service! See you at my next servicing! FYI just double check to assure movies shown in theater, are kid friendly or maybe even a small sign on the door letting people know whats showing so they can know before allowing the little ones to go in there. Keep up the good work More

Cross country trip I was traveling through Atlanta on day 1 of a 2 day road trip when I realized the brakes on my son’s car were bad. We stopped at Heritage Volkswagen 4 I was traveling through Atlanta on day 1 of a 2 day road trip when I realized the brakes on my son’s car were bad. We stopped at Heritage Volkswagen 45 minutes before the service department closed. Tatianna immediately ran back to the service department to get a mechanic to work on it in hopes of getting us right back on the road. Unfortunately it needed parts so repair wasn’t completed until the next day. We were given a loaner car and helped with finding a hotel. Thanks for getting us back on the road. Tatianna was awesome, friendly, helpful, and kept us informed at all times. Great Job. More

Purchasing Overall, we had a great experience at Heritage. The only downside was the test drive. Heather Roberts, Chrissy and Milton were all very knowledgeabl Overall, we had a great experience at Heritage. The only downside was the test drive. Heather Roberts, Chrissy and Milton were all very knowledgeable and extremely helpful.. More

Productive & beyond expectations. Hello this is Rosalyn Smith, Austin was extremely confident that we would leave with a new car & he wasnt overbearing or aggressive. It was a very Hello this is Rosalyn Smith, Austin was extremely confident that we would leave with a new car & he wasnt overbearing or aggressive. It was a very smooth process. I'm extremely happy with my 2018 passat. More

Platinum treatment! I made my appt with Mr Milton. He showed me every car I wanted to see and I bought one. He wasn’t pushy. He was very attentive and it was a great expe I made my appt with Mr Milton. He showed me every car I wanted to see and I bought one. He wasn’t pushy. He was very attentive and it was a great experience all the way around. More

Wonderful Sales Representative! My sales representative Mr. John Abney was very helpful and courteous and got my sale process done well in a timely manner. Will recommend dealership! My sales representative Mr. John Abney was very helpful and courteous and got my sale process done well in a timely manner. Will recommend dealership! More