Heritage Volkswagen of South Atlanta
Union City, GA
Filter Reviews by Keyword
By Type
Showing 728 reviews
Happy with my experience at Heritage VW of South Atlanta I walked through the door looking for a salesperson I had spoke with, who had apparently left for the day. John Abney stepped right in and was very h I walked through the door looking for a salesperson I had spoke with, who had apparently left for the day. John Abney stepped right in and was very helpful and knowledgeable. He definitely made my experience with Heritage VW of South Atlanta go as smooth as possible. That day I actually left with other cars in mind to look at. Few days later I came back because it was just the best car +customer service combination. Again John did everything he could to make my car buying experience good, (even convincing my wife and she is not an easy sale)! I would definitely recommend Heritage VW of South Atlanta, and I would suggest speaking with John Abney, if you can. More
Look somewhere else For starters they sold us a 2015 VW passat it was used yes, but it had only 40000+ miles, within 6 months the car started failing, they told us that w For starters they sold us a 2015 VW passat it was used yes, but it had only 40000+ miles, within 6 months the car started failing, they told us that we will receive oil change free for life, #nottrue, when we were due for the first oil change the service manager said “I don't know why they are telling that to people” if you go for a oil change be prepared for staying at least 3 hours, I don't understand how I got there at 8 am and they didn't respect my time in line, I called, I made my appointment I was there on time and they still the helped other people first, is it because I’m hispanic? Because I’m a citizen too you know. Also don’t even think in talking to the service manager, he is way to busy watching his baseball game. More
Up grade Service was throughly informative and appointment time was met with no delays. Questions was answered with knowledgeable responses. Test drive was inf Service was throughly informative and appointment time was met with no delays. Questions was answered with knowledgeable responses. Test drive was informative also. Dealership was clean. More
Check Engine Light I was impressed because they seemed to have gotten the problem taken care of, but I just found out that I will be going back. They got the check engin I was impressed because they seemed to have gotten the problem taken care of, but I just found out that I will be going back. They got the check engine light off, but it just came back on 4 hours after picking it up. So I am not sure what is going on with the light. I am glad they said it was all covered under warranty and didn’t charge me anything. I just want to be sure the problem was really taken care of. I don’t know the names of any of the employees it was my first time there. More
70K Service I have been using Heritage VW for years to maintain my automobiles. They have a great staff that takes good care of me and my car! I have been using Heritage VW for years to maintain my automobiles. They have a great staff that takes good care of me and my car! More
Outstanding Purchase Experience I recently purchased a new VW from Heritage and the representative Kevin was outstanding in all areas of the process. Kevin made the purchasing experi I recently purchased a new VW from Heritage and the representative Kevin was outstanding in all areas of the process. Kevin made the purchasing experience easy to consume and was not “pushy” as your typical sales people are. I would recommend Kevin for anyone who is in the market to purchase or lease a vehicle. His accommodating approach is best in business practice. More
Excellent Experience All Around When we arrived on the lot we were helped by Dennis. I'd been test driving cars over the past couple of weeks trying to find the perfect fit for my fi When we arrived on the lot we were helped by Dennis. I'd been test driving cars over the past couple of weeks trying to find the perfect fit for my first ever car purchase. Dennis was extremely helpful. I always felt comfortable giving him my honest opinions and thoughts about the cars we were looking for and never felt pressured into a decision. Everyone I worked with was genuinely interested in finding out exactly what I was looking for in a car and helping me find one that fit my budget. The staff there were incredible from beginning to end, and really helped me feel confident in my purchase. I ended up leaving the lot with a car I love and that was in my budget, I could not have asked for more. Could not recommend these people highly enough. More
Excellent Salesmen Shawn and Dre Corey my Salesman was excellent he is the best. He help my partner and I understand the vehicle we were about to purchase. Corey also after the purch Corey my Salesman was excellent he is the best. He help my partner and I understand the vehicle we were about to purchase. Corey also after the purchase setup the vehicle for us. The Friday my partner returned to complete his paperwork he went through everything concerning the vehicle. Corey gives 100 % customer service. Also Dre is an excellent manager, because he sold me my first Volkswagen. Love the vehicle More
Great service for a short appointment time. Able to get me in and out. I appreciate recommendations for future work and cost estimates. Thank You service for a short appointment time. Able to get me in and out. I appreciate recommendations for future work and cost estimates. Thank You More
Great experience buying my first car with great people! They helped me and made sure I had everything I needed while going through this process for the fir experience buying my first car with great people! They helped me and made sure I had everything I needed while going through this process for the first time! More