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Heritage Volkswagen of South Atlanta

Union City, GA

4.5
728 Reviews

4305 Jonesboro Road

Union City, GA

30291

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Showing 728 reviews

June 24, 2019

Happy with my experience at Heritage VW of South Atlanta I walked through the door looking for a salesperson I had spoke with, who had apparently left for the day. John Abney stepped right in and was very h More

by Dbocalypse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Abney
June 22, 2019

Look somewhere else For starters they sold us a 2015 VW passat it was used yes, but it had only 40000+ miles, within 6 months the car started failing, they told us that w More

by Niuu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tony, Bryant Hall
Jun 24, 2019 -

Heritage Volkswagen of South Atlanta responded

Niu, thank you for taking the time to review our dealership and for bringing this to our attention. We understand our customers' time is very valuable and we are very sorry to hear that we did missed the mark here. We would also like to apologize for the miscommunication regarding the free oil changes for life. This is a program we no longer participate in and will be sure to address this with our sales staff again in order to avoid future confusion. We very much appreciate your business and we'd like the opportunity to make this right. If you are open to discussing, please contact our General Manager, DJ Drawdy, at 770-774-9310.

June 22, 2019

Up grade Service was throughly informative and appointment time was met with no delays. Questions was answered with knowledgeable responses. Test drive was inf More

by Miss L.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelvin Edwin
June 21, 2019

Check Engine Light I was impressed because they seemed to have gotten the problem taken care of, but I just found out that I will be going back. They got the check engin More

by Check Engine Light
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Cody, Bryant Hall
June 20, 2019

70K Service I have been using Heritage VW for years to maintain my automobiles. They have a great staff that takes good care of me and my car! More

by JAM713
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryant Hall
June 20, 2019

Outstanding Purchase Experience I recently purchased a new VW from Heritage and the representative Kevin was outstanding in all areas of the process. Kevin made the purchasing experi More

by gw6711
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Edwin
June 19, 2019

Excellent Experience All Around When we arrived on the lot we were helped by Dennis. I'd been test driving cars over the past couple of weeks trying to find the perfect fit for my fi More

by EarlNimbud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis (didn't get his last name unfortunately), Bryant Hall, DJ Drawdy
June 18, 2019

Excellent Salesmen Shawn and Dre Corey my Salesman was excellent he is the best. He help my partner and I understand the vehicle we were about to purchase. Corey also after the purch More

by Kevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DRE, Corey Haynes
June 18, 2019

Great service for a short appointment time. Able to get me in and out. I appreciate recommendations for future work and cost estimates. Thank You More

by Curtis 1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryant Hall
June 18, 2019

Great experience buying my first car with great people! They helped me and made sure I had everything I needed while going through this process for the fir More

by Drob15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Milton Gresham
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