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Heritage Volkswagen of South Atlanta
Union City, GA
728 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 728 reviews
May 29, 2020
Customer service was great, as always. The only issue I had was them not resetting the service light after getting a service and oil change. I called the next day and was told that I would need to come bac had was them not resetting the service light after getting a service and oil change. I called the next day and was told that I would need to come back in to have it reset. I don’t live in the area so I had to go to another dealer to get it done. It’s not a huge issue, just inconvenient. More
by Victoria810
Employees Worked With
Bryant Hall, Corey Douglas
May 27, 2020
Had what I wanted I was looking on-line for a replacement for my Jetta TDI. I found it. They had it. I came in just as it was rolling off the truck. I was looking on-line for a replacement for my Jetta TDI. I found it. They had it. I came in just as it was rolling off the truck. More
by DaveB
Employees Worked With
Corey Haynes
May 27, 2020
Assistant Service Manager Bryant Hall, is a big asset to the Service Department, at Heritage Volkswagen. His knowledge of the TDI maintenance, and his professionalism is very high. The TDI Technician di to the Service Department, at Heritage Volkswagen. His knowledge of the TDI maintenance, and his professionalism is very high. The TDI Technician did not leave a stone unturned in the servicing of my vehicle. More
by Liberfir
Employees Worked With
Bryant Hall
May 27, 2020
Well organized, and friendly employees. Happy to work with them, serviced in a timely manner, even with no set appointment. Would be happy to work with them again. Jeremy Taylor (service advisor) was ve with them, serviced in a timely manner, even with no set appointment. Would be happy to work with them again. Jeremy Taylor (service advisor) was very knowledgeable with warranty and service operations. Happily would recommend to any fellow Volkswagen owners! More
by chrismoreno57
Employees Worked With
Jeremy Taylor
May 26, 2020
Thanks so much for connecting me with my new car. Tonya was super helpful in walking me through all of the options available. Going to come back for my next purchase was super helpful in walking me through all of the options available. Going to come back for my next purchase More
by asalvis
Employees Worked With
Tonya Kemper
May 26, 2020
Very disappointed in the fact that you would do my 30k mile service and chg me over $500 when I only had 21k miles on my car. I waited 3 hours for all of this and it wasn’t even necessary. Then come to mile service and chg me over $500 when I only had 21k miles on my car. I waited 3 hours for all of this and it wasn’t even necessary. Then come to find out you did my 20k Serv last yr w only 14k miles. I won’t be using this dealership again. I pd $60 for my Chevy Silverado 4x4 hi country w more miles on it. Plus I was charged another $28 for a service write up fee. What the heck. In these trying times we are all in the same boat. I’m sad to see my dealership go to these extremes to make money off of clients. More
by Mpnyquist
Employees Worked With
Don’t know their names
May 23, 2020
Corey and his team were excellent as usual!!! This is the second car I have purchased from him and I will continue to use him for my future car purchases. second car I have purchased from him and I will continue to use him for my future car purchases. More
by dryancey27
Employees Worked With
Rosa, Corey Haynes, Chrissy Rainwater
