Heritage Volkswagen of South Atlanta

Always a pleasure to work with! We are always treated with respect and the service is done right the first time. If we have questions they are willing to take the time to answer all We are always treated with respect and the service is done right the first time. If we have questions they are willing to take the time to answer all of them. We stopped by to see if they had the parts in stock for a recall item and they said they could do it right then! More

Fast, friendly and reliable Ive brought my car for service at Heritage for 5 yrs now. Tony and Gil assisted me today even without an appointment. They helped me with the best pri Ive brought my car for service at Heritage for 5 yrs now. Tony and Gil assisted me today even without an appointment. They helped me with the best pricing and what my baby needed. I was done in the amount of time they said it would take. More

Easy Going Really friendly salesman and supporting staff. Super knowledgeable. If I had a question an answer was known or found immediately. Would certainly reco Really friendly salesman and supporting staff. Super knowledgeable. If I had a question an answer was known or found immediately. Would certainly recommend. Never at any moment felt like they were trying to push me into anything I didn’t want. More

Great overall experience Came in to have my car serviced. Everything explained prior to work being done, so I knew exactly what I was paying for before I was billed. Clear on Came in to have my car serviced. Everything explained prior to work being done, so I knew exactly what I was paying for before I was billed. Clear on what I wanted done and provide it. Simple service requested service delivered. More

Key replacement and reprogramming My experience wasn't the best. I ordered a key and wanted to reprogram it to my car. I ordered the key on a Tuesday and they said it usually takes up My experience wasn't the best. I ordered a key and wanted to reprogram it to my car. I ordered the key on a Tuesday and they said it usually takes up to two days to receive it and from there it would take an hour or so to get it reprogrammed. So when I didn't hear anything back from Volkswagen on Saturday I went in to check what is taking so long and so I talked to Chris from parts department and he said he doesn't know why it's taking so long and that he would check back with service department or something along those lines and that he would get back to me Monday morning. So he did and promised me it'll be ready Tuesday which it was. I just wonder how long would it have taken if I never checked up on my car. So overall my experience wasn't great. More

Atlas 2019 Purchase Recently, my wife and I were in search of an Atlas SE with Tech/ and moonroof. After some marathon internet research, we came across Heritage. Our ini Recently, my wife and I were in search of an Atlas SE with Tech/ and moonroof. After some marathon internet research, we came across Heritage. Our inital price point had us looking at used Atlas's (Atli?) in our area (Chattanooga). However the prices for a NEW Atlas were well worth the 2.5 hour drive. We called to see if they still had the two we looked online at in stock. The first person we talked to was Dennis Laryea. He said he would pull the two around we wanted to look at, before we got there. Once arrived, there was no pressure, he answered all the questions we had, gave us all of our options, and helped us through the buying process. Dennis was a 5+ star salesperson. The only issues were the rear windshield wiper was damaged in shipment, but was corrected before we left, and when we got home, we realized one of the tire air valve covers was missing, but overall, we will definitely be using Heritage again. More

Customer Service My experience at the Heritage Volkswagen of South Atlanta remains to deliver great customer service and quality work. I always come in and feel like I My experience at the Heritage Volkswagen of South Atlanta remains to deliver great customer service and quality work. I always come in and feel like I am coming to visit family at this location..the care and attention to detail is outstanding. I highly recommend this location for all vehicle needs. I had such an amazing time with Tonya Kemper, who is professional and such a sweetheart, VW of South Atlanta has a great team! More

Timely Service Scheduled a service visit to come in at noon. Was told it was a 90 minute job. When I arrived the service area was packed and I was concerned that the Scheduled a service visit to come in at noon. Was told it was a 90 minute job. When I arrived the service area was packed and I was concerned that the visit would require closer to 3 hours which didn't have in my calendar. To my surprise, Tony got me in and out with a wash too in 75 minutes. Grateful! More

service MS Tonya did,an outstanding job with,helping me,with purchasing a new vehicle.Iam,very pleased with the process. I highly recommend heritage Volkswage MS Tonya did,an outstanding job with,helping me,with purchasing a new vehicle.Iam,very pleased with the process. I highly recommend heritage Volkswagen and MS Tonya . More