![](http://dealerrater.com/ncdn/u/2.20250127.944/Graphics/icons/close-x-orange.png)
Heritage Volkswagen of South Atlanta
Union City, GA
Filter Reviews by Keyword
By Type
Showing 728 reviews
Awesome staff I recently visited heritage Volkswagen south Atlanta and I was welcomed by the friendly staff. They made me feel comfortable and I was happy with thei I recently visited heritage Volkswagen south Atlanta and I was welcomed by the friendly staff. They made me feel comfortable and I was happy with their service. More
Nice car fair price Typical car buying experience. Waiting. (mostly banks fault) But I wouldn't say the salesmen/managers didn't go above and beyond. But my daughter was Typical car buying experience. Waiting. (mostly banks fault) But I wouldn't say the salesmen/managers didn't go above and beyond. But my daughter was happy and it's a nice car. More
Outstanding Best service ever. Responsive, fast and courteous I will never go anywhere else. I will bring all my cars here as well as tell my neighbors Best service ever. Responsive, fast and courteous I will never go anywhere else. I will bring all my cars here as well as tell my neighbors More
Very nice They’re very nice and have an excellent coffee and snack machine option. However, and this is just like any dealership, it takes seemingly forever to They’re very nice and have an excellent coffee and snack machine option. However, and this is just like any dealership, it takes seemingly forever to have work done so if you’re waiting there please bring a book or something because you’ll be there for at least an hour for any service. More
VW Veteran Outstanding customer service. Employees are well trained, friendly and provide quick results. I have a VW Passat and this dealer has performed all t Outstanding customer service. Employees are well trained, friendly and provide quick results. I have a VW Passat and this dealer has performed all the service and maintenance. Never had a problem. More
Atlas Milton helped my wife and I get the Atlas we wanted and needed very quickly. Thanks again for everything Milton, I would definitely recommend your ser Milton helped my wife and I get the Atlas we wanted and needed very quickly. Thanks again for everything Milton, I would definitely recommend your service to others!! More
Excellent service from beginning to end. I’ve purchased 3 cars with this team and each time I’ve been treated so well. DJ is by far one of the most customer oriented and educated finance mana I’ve purchased 3 cars with this team and each time I’ve been treated so well. DJ is by far one of the most customer oriented and educated finance managers around. John and Tonya were so helpful and personable. I’m so excited for my new vehicle and would never go anywhere else. More
Take care of the customers Great atmosphere and I will bring my car there Any time 😊 keep up the good work and I will see you again in the future no Great atmosphere and I will bring my car there Any time 😊 keep up the good work and I will see you again in the future no More
Customer service Was there a month ago to get full service done. Went today because they failed to catch the alignment that was needed to be done before. Was told 2 ho Was there a month ago to get full service done. Went today because they failed to catch the alignment that was needed to be done before. Was told 2 hours but wasn’t done until after 4 hours. We were there at 8 am and one of the few customers there that early. People came and left. My daughter who drove me there had to catch an Uber to work because I had a recent surgery done on my right hand and can’t drive. They could not provide a person to drive my car back home. I also had a doctor’s appointment at 12:30. He suggested that I should Uber to the doc and Uber home after. Then when my daughter leaves work she Uber to pick up the car from work at 9 pm. I did rush to my appointment driving one hand and was late for it being in Fayetteville and driving from Union City leaving the dealer at 12:25. Really bad service. Would never go there again. More
Excellent Customer Service Great service and make the process easy. As a repeat customer, I always make them my first stop. Rufus, Dennis and Sean will take care if you for sure Great service and make the process easy. As a repeat customer, I always make them my first stop. Rufus, Dennis and Sean will take care if you for sure. More