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Heritage Volkswagen of South Atlanta

Union City, GA

4.5
728 Reviews

4305 Jonesboro Road

Union City, GA

30291

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Showing 728 reviews

September 15, 2019

Routine oil change. I visited Heritage for my wife's car and mine for a routine oil change and inspections without an appointment so of course there will be a wait. But More

by geometry37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryant Hall
September 14, 2019

Oil change on new truck Very friendly explained everything and great employee, The service was fast I was number one in line and they got me out in a timely manner ! More

by Felicia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jermald Passmore, Corey Haynes
September 12, 2019

Fair prices, good staff They made the car buying process simple and easy, as I didn’t have a lot of time. Negotiations were kept short and simple. The waiting area for servic More

by RacerX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Corbett, Corey Haynes
September 11, 2019

Good service I've been to the dealership many times over the years. They've always done me right. From oil changes to a new clutch in my former Jetta. More

by Bootsy Rollins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember his name.
September 11, 2019

The services aren’t the same The customer service was good but the quality of service has went down since I’ve been going to this dealership since 2014. They use to give you a co More

by Britt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don’t remember the person I worked with
Sep 13, 2019 -

Heritage Volkswagen of South Atlanta responded

Britt, Thank you for taking the time to review our dealership and for your continued loyalty. We strive to provide 5 star service to all of our customers so, we apologize we missed the mark during your recent service visit. We'd like to learn more about your experience and see where we have an opportunity to improve further. If you are open to discussing, please contact our Service Manager, Deb Freeman, or our General Manager, DJ Drawdy, at (770) 774-9310.

September 11, 2019

Great Staff & Excellent Service I purchased a vehicle at Heritage Volkswagen of South Atlanta over the weekend and was very pleased with the experience. I worked with Milton and he w More

by Rocky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Milton
September 11, 2019

Windshield replacement Heritage Voltswagon has been servicing my 2014 Volkswagen Touareg From the day i purchase it so far I am very pleased with their work and service Bry More

by Debbietouareg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryant Hall
September 07, 2019

Customer Service 2.0 I love Heritage VW. The staff have the Customer Service model down. Every person that I have ever had contact with makes me feel valued. Put that met More

by Margo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jermald Passmore - Gee?
September 07, 2019

Searching for a deal My family and I decided to go to Volkswagen of Union City to purchase my first midsized SUV. Dennis is awesome and very patient. He works in the custo More

by SM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Laryea
September 05, 2019

2019 Atlas Lawrence was a great help when we purchased our new Atlas SEL premium. A fair price was given on our trade and they had several options in new vehicl More

by Mhaque
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lawrence
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