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Heritage Volkswagen of South Atlanta
Union City, GA
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Routine oil change. I visited Heritage for my wife's car and mine for a routine oil change and inspections without an appointment so of course there will be a wait. But I visited Heritage for my wife's car and mine for a routine oil change and inspections without an appointment so of course there will be a wait. But they got us out and our vehicles taken cared of without a hitch. The staff is very friendly and keep you updated on your vehicles progress. We will definitely continue to do business with Heritage Volkswagen. Thank you! More
Oil change on new truck Very friendly explained everything and great employee, The service was fast I was number one in line and they got me out in a timely manner ! Very friendly explained everything and great employee, The service was fast I was number one in line and they got me out in a timely manner ! More
Fair prices, good staff They made the car buying process simple and easy, as I didn’t have a lot of time. Negotiations were kept short and simple. The waiting area for servic They made the car buying process simple and easy, as I didn’t have a lot of time. Negotiations were kept short and simple. The waiting area for service is nicer than most. More
Good service I've been to the dealership many times over the years. They've always done me right. From oil changes to a new clutch in my former Jetta. I've been to the dealership many times over the years. They've always done me right. From oil changes to a new clutch in my former Jetta. More
The services aren’t the same The customer service was good but the quality of service has went down since I’ve been going to this dealership since 2014. They use to give you a co The customer service was good but the quality of service has went down since I’ve been going to this dealership since 2014. They use to give you a courtesy wash and clean at least the front portion of the car, with the oil changes and services. But when I picked my car up the plastic was still on my driver seat with the paper mat on the floor. The services seem to have gone down over the years. More
Great Staff & Excellent Service I purchased a vehicle at Heritage Volkswagen of South Atlanta over the weekend and was very pleased with the experience. I worked with Milton and he w I purchased a vehicle at Heritage Volkswagen of South Atlanta over the weekend and was very pleased with the experience. I worked with Milton and he was very knowledgeable and provided great customer service. He answered all of my questions and didn’t pressure me to purchase. I’m happy with my purchase and I’d highly recommend this dealership and Milton for your car buying needs! More
Windshield replacement Heritage Voltswagon has been servicing my 2014 Volkswagen Touareg From the day i purchase it so far I am very pleased with their work and service Bry Heritage Voltswagon has been servicing my 2014 Volkswagen Touareg From the day i purchase it so far I am very pleased with their work and service Bryant Hall is the service person that I deal with they were good person and service More
Customer Service 2.0 I love Heritage VW. The staff have the Customer Service model down. Every person that I have ever had contact with makes me feel valued. Put that met I love Heritage VW. The staff have the Customer Service model down. Every person that I have ever had contact with makes me feel valued. Put that metric with a world class product and magic happens. More
Searching for a deal My family and I decided to go to Volkswagen of Union City to purchase my first midsized SUV. Dennis is awesome and very patient. He works in the custo My family and I decided to go to Volkswagen of Union City to purchase my first midsized SUV. Dennis is awesome and very patient. He works in the customer’s favor due the entire process. More
2019 Atlas Lawrence was a great help when we purchased our new Atlas SEL premium. A fair price was given on our trade and they had several options in new vehicl Lawrence was a great help when we purchased our new Atlas SEL premium. A fair price was given on our trade and they had several options in new vehicles with the features we were looking for. More