![](http://dealerrater.com/ncdn/u/2.20250127.944/Graphics/icons/close-x-orange.png)
Heritage Volkswagen of South Atlanta
Union City, GA
Filter Reviews by Keyword
By Type
Showing 728 reviews
New car purchase Corey Shawn was upfront, transparent and worked hard to get what I was looking for rather than just what was on the lot. Great listener and takes his Corey Shawn was upfront, transparent and worked hard to get what I was looking for rather than just what was on the lot. Great listener and takes his clients seriously with regards to best financial package. More
Very positive exxperience at Heritage Service dep Im giving this place a high rating because I was treated very well,kept infomed and had my questions answered.They were timely and professional.Jerma Im giving this place a high rating because I was treated very well,kept infomed and had my questions answered.They were timely and professional.Jermald Passmore was my service advisor and a super nice young mechanic who came to tell me about my battery.The waithing area was well thought out and I was very comfortable.This was a very pleasant exchange!!! More
Almost 3 hours for an oil change! I had an appointment at 10:30am for an oil change and did not get out of there until 1:15pm! The tech didn’t rest the service minder on my vehicle als I had an appointment at 10:30am for an oil change and did not get out of there until 1:15pm! The tech didn’t rest the service minder on my vehicle also. This is the third time I’ve been here and every time it takes forever for them to get anything finished on a routine service. I have no intentions of ever going back unless as a last resort to have my Volkswagen serviced here. More
Brilliant experience, amazing customer service Shaun was fantastic sales consultant. Very informative and guided me in my car buying process. I would highly recommend buying a car from this dealers Shaun was fantastic sales consultant. Very informative and guided me in my car buying process. I would highly recommend buying a car from this dealership More
Good but expensive! And the employee didn’t gave me the inspection that was performed in my car! Can you send by mail or email? expensive! And the employee didn’t gave me the inspection that was performed in my car! Can you send by mail or email? More
Amazing place with awesome people I had a great experience ! From the day I came in to look for cars and having Dee H. as my sales advisor I knew I was gonna come back the following we I had a great experience ! From the day I came in to look for cars and having Dee H. as my sales advisor I knew I was gonna come back the following weekend and make a purchase . He was very patience , answered ALL of my questions and was extremely knowledgeable about every car. Not only was my experience amazing with Dee but I also want to mention how amazing the entire staff was.From Ms.Vicky at the front desk, to Dennis, to Edward my finance manager, and I can’t forget Rufus who was the sales manager! All amazing people and I would recommend anyone to come here to have a memorable experience just like me . I left with my brand new car and a million dollar smile ! More
Ease of purchase The team that I worked with was awesome. They made the impossible (so I thought), possible. I am very happy with my 2019 Tiguan. I can’t think o The team that I worked with was awesome. They made the impossible (so I thought), possible. I am very happy with my 2019 Tiguan. I can’t think of their names off hand but I’m sure you can find them on my sales receipt. Great team and it’s good to see a group of people that work well together. They made it happen. More
Amazing service Had a great experience working with Dee and Shaun— we ended up buying two cars with them. They have a great selection and prices and superior customer Had a great experience working with Dee and Shaun— we ended up buying two cars with them. They have a great selection and prices and superior customer service! More
5Hrs 1VW Spent 5 hrs buying one VW but it didn't feel that long cause it was a relaxing atmosphere and not the cheesy pushy sales tactics of dealers past. Time Spent 5 hrs buying one VW but it didn't feel that long cause it was a relaxing atmosphere and not the cheesy pushy sales tactics of dealers past. Time well spent More
Overjoyed with my new purchase I had been trying to buy a new car for months and decided to go with the GMC. When I saw my friends Volkswagen Atlas I started to re think mydecision. I had been trying to buy a new car for months and decided to go with the GMC. When I saw my friends Volkswagen Atlas I started to re think mydecision. After looking at all the great features I wanted to explore more. I went to the dealership and was introduced to Tonya. She provided me with personsl service and never made me feel like just another sale. She never hesitsted to ensure that everything on my wish list was checked. The service was great and I never felt pressured into the sale. Even the financing was hassle free. By far the best car buying experience I have ever had. I've so happy with my purchase. 🤸🏾??? More