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Heritage Volkswagen of South Atlanta

Union City, GA

4.5
728 Reviews

4305 Jonesboro Road

Union City, GA

30291

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Showing 728 reviews

September 23, 2019

New car purchase Corey Shawn was upfront, transparent and worked hard to get what I was looking for rather than just what was on the lot. Great listener and takes his More

by WilliamC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Haynes, John Abney, Edward Carvalho
September 20, 2019

Very positive exxperience at Heritage Service dep Im giving this place a high rating because I was treated very well,kept infomed and had my questions answered.They were timely and professional.Jerma More

by Petras
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jermald passmore and mechanic
September 19, 2019

Almost 3 hours for an oil change! I had an appointment at 10:30am for an oil change and did not get out of there until 1:15pm! The tech didn’t rest the service minder on my vehicle als More

by Acre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Can’t remember service advisor I miss Tatianna
Sep 30, 2019 -

Heritage Volkswagen of South Atlanta responded

Thank you for taking the time to provide us with your feedback and bringing this to our attention. We apologize for the inconvenience and lack of communication you received during your recent service visit. This is not how we typically operate and we will be notifying the appropriate parties to make sure we improve this moving forward. We'd like to discuss this further and see if we can turn this around for you and future visits. If you are open, please reach out to our Service Manager, Deb Freeman, or our General Manager, DJ Drawdy, at 770-774-9310.

September 18, 2019

Brilliant experience, amazing customer service Shaun was fantastic sales consultant. Very informative and guided me in my car buying process. I would highly recommend buying a car from this dealers More

by Jamie D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Haynes
September 17, 2019

Good but expensive! And the employee didn’t gave me the inspection that was performed in my car! Can you send by mail or email? More

by Fernando
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember
September 17, 2019

Amazing place with awesome people I had a great experience ! From the day I came in to look for cars and having Dee H. as my sales advisor I knew I was gonna come back the following we More

by Sabrina Davis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dee Holness, Rufus Wells
September 17, 2019

Ease of purchase The team that I worked with was awesome. They made the impossible (so I thought), possible. I am very happy with my 2019 Tiguan. I can’t think o More

by Scullark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Milton
September 17, 2019

Amazing service Had a great experience working with Dee and Shaun— we ended up buying two cars with them. They have a great selection and prices and superior customer More

by Mallory
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dee, Shaun, Rufus Wells, Edward Carvalho
September 17, 2019

5Hrs 1VW Spent 5 hrs buying one VW but it didn't feel that long cause it was a relaxing atmosphere and not the cheesy pushy sales tactics of dealers past. Time More

by VEEWEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Laryea, DJ Drawdy
September 16, 2019

Overjoyed with my new purchase I had been trying to buy a new car for months and decided to go with the GMC. When I saw my friends Volkswagen Atlas I started to re think mydecision. More

by Ritadgrandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya Kemper
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