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Heritage Volkswagen of South Atlanta

Union City, GA

4.5
728 Reviews

4305 Jonesboro Road

Union City, GA

30291

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Showing 728 reviews

January 20, 2020

Dee was very helpful and accurate with allOf the Dee was very helpful and accurate with all Of the information and specs regarding the car we purchased. He built a level Of trust with us quickly b More

by Gleatonr
Recommend Dealer
Yes
Employees Worked With
Dee Holness
January 20, 2020

Service great. Prices are too expensive. Customer service rep was nice. He was detailed with issues found from technician. It took two hours to complete but I used computer and my nephew watched movie in the More

by TSanders
Recommend Dealer
Yes
Employees Worked With
Kamel Passmore
January 16, 2020

Third VW I’ve bought from Ernie at Heritage. Always a pleasant experience. Service has been handled by Bryant Hall and he is excellent. A true professional. More

by ronduffey
Recommend Dealer
Yes
Employees Worked With
Silvia Ani, Bryant Hall
January 15, 2020

Tonya Kemper was a very good salesperson. She was extremely helpful and knowledgeable. She answered all of our questions. We thank her for all of her help. More

by Ny92ga
Recommend Dealer
Yes
Employees Worked With
Tonya Kemper
January 13, 2020

Tanya Kemper was very informative and professional. This dealership needs her and her bubbly personality to continue with its success. Probably the first positive experience I’ve had in a longgggggg time he More

by Satisfied
Recommend Dealer
Yes
Employees Worked With
Tanya Kemper
January 13, 2020

I took my car to Heritage and was supposed to take it back for a diagnostic. However Tony, my alleged service advisor still hasnt called me back. More

by M_BARNES2
Recommend Dealer
No
Employees Worked With
Tony
Jan 17, 2020 -

Heritage Volkswagen of South Atlanta responded

Thank you for taking the time to provide us with this feedback and bringing this to our attention. We'd like to discuss this further so we can improve our process moving forward. If you are open to discussing, please contact our General Manager, DJ Drawdy, at (770) 774-9310.

January 11, 2020

The customer service was great and they kept me up to date on everything. He understood my problems and help me understand what is needed. More

by Happy customer
Recommend Dealer
Yes
Employees Worked With
Bryant Hall
January 08, 2020

Ms. Tonya was very helpful in informing me about any updates on my car. The staff was very helpful when servicing my car and making it a swift process. More

by Kdwalker2011
Recommend Dealer
Yes
Employees Worked With
Tonya Kemper, Bryant Hall
January 08, 2020

Car had a recall for a switch and oil change. Informed at end of service that I had violated terms of VIP contract which I disputed. Spoke to manager and he sided with service dept rep. I feel that the VIP c More

by brdjohn3
Recommend Dealer
No
Employees Worked With
Bill Kenny, Bryant Hall
January 07, 2020

Clarke was very attentive and kept me informed on the progress of my car. He made the experience a great one. Thank you very much! More

by msimmons22
Recommend Dealer
Yes
Employees Worked With
Clarke - Service Dept
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