Heritage Volkswagen of South Atlanta

I had a great experience my sales associate was Rufus helped me with selling me a great dependable used car and the tech Tony went above and beyond to make sure my car ran as it should thanks you guys my helped me with selling me a great dependable used car and the tech Tony went above and beyond to make sure my car ran as it should thanks you guys my experience was great More

John was phenomenal in our car buying process. He made sure we were comfortable with every move being made, and went out of his way to make sure we left in the car we truly wanted. I cannot thank him and sure we were comfortable with every move being made, and went out of his way to make sure we left in the car we truly wanted. I cannot thank him and Crissy enough for being so helpful for us in our process!! More

Tonya was a very good salesperson . She was God sent for me and my mother .She helped us tremendously .We left the dealership with a 2017 Ford Fusion 😃 me and my mother .She helped us tremendously .We left the dealership with a 2017 Ford Fusion 😃 More

Heritage is an awesome place to buy your car from. I loved the experience and professionalism. This is my second purchase. I will purchase from heritage again. loved the experience and professionalism. This is my second purchase. I will purchase from heritage again. More

I have always received excellent service at Heritage of South Atlanta and choose to come here versus the dealership closer to my home. This experience was a little different. I was greeted by an Advisor wh South Atlanta and choose to come here versus the dealership closer to my home. This experience was a little different. I was greeted by an Advisor who obtained my appointment information and told me that it was time to complete my 20000 mileage service and asked if I wanted to do that versus the oil change that I initially set. He reviewed all items to be completed as well as the price. I agreed to have the work done along with a car wash. I asked the estimated time and I was told 2 hours. So, I gave myself 3 hours since this service was not planned. So, I sat waiting patiently for 3 hours and yet no word. I gave it another hour and still no word. I was finally approached by my Advisor to inform me of a recall that was taken care of as well. He stated that they were finishing up and I would be ready to go in a few minutes. Again, another hour passed. I finally got up to ask about my vehicle. After another 15 minutes, my information was passed to the cashier. There was a short review and the Advisor was off to get another vehicle. After I paid, I walked out and he pointed my car out since it was outside. I got in to find a half detailed car with paperwork for another owner balled up in my front seat. While all that I encountered were very nice and pleasant, the wait was extremely long and with no check in or progress along the way. And, to be there from 11:00 to after 3:00, I would expect to have a spotless vehicle and no concern for have someone else"s name, address, and vehicle information left in my vehicle. I know this is not normal for this dealership, so I will not overlook all the great service they have provided over the years. But, this visit was not one that I would consider to be pleasant. More

I’ve been searching for the right car for a few months now and I was finally able to find the perfect car with the help of Dee and his outstanding customer service now and I was finally able to find the perfect car with the help of Dee and his outstanding customer service More

Tonya is the greatest sales person at heritage Volkswagen I would deffinetly recommend her to all my family and friends thanks for the help Tonya I would deffinetly recommend her to all my family and friends thanks for the help Tonya More