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Heritage Valley Ford - Putnam

Putnam, CT

4.9
234 Reviews

3 Park Rd

Putnam, CT

06260

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Showing 234 reviews

September 12, 2025

I like the dealership, I’ve purchased my last two vehicles from them. Tim Weslowski, a salesman, has been very helpful. He came to my home for the purchase of my current truck, several reasons made i More

by Skip
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hanna, she was pleasant, competent and answered all my questions, the same consistent person I had dealt with before, I appreciate how she does her job. I did not look at my bill until I got home, , if I’d known that I would’ve have paid less with cash, I
Sep 15, 2025 -

Heritage Valley Ford - Putnam responded

Skip, thank you for your continued support! We're thankful to hear Tim went above and beyond to assist you. Drive safely, and we hope to see you again at Heritage Valley Ford - Putnam!

September 01, 2025

Great diagnostics and service. Chelsea is very knowledgeable and has helped me a lot. Fair pricing. More

by Thunderbird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea in service.
Sep 02, 2025 -

Heritage Valley Ford - Putnam responded

We’re glad Chelsea provided knowledgeable assistance and great service at Heritage Valley Ford - Putnam! Safe travels!

August 30, 2025

Dealership was clean, they started and quickly completed my scheduled service, along with ACM recall. More

by m_saint00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Sep 02, 2025 -

Heritage Valley Ford - Putnam responded

Thank you for choosing Heritage Valley Ford - Putnam and for sharing your feedback about our efficient and clean dealership! We truly appreciate your business and are here if you need any further assistance. See you down the road!

August 21, 2025

Fast and professional service with a very helpful staff. Convenient location and friendly staff and complete service. More

by tgtagsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service top notch
Aug 21, 2025 -

Heritage Valley Ford - Putnam responded

Thank you for sharing your positive experience with our team! We appreciate your business and hope to see you again at Heritage Valley Ford - Putnam. Drive safely!

July 27, 2025

Great service Hannah was very pleasant and helpful would recommend servicing your car there thanks More

by Mcoppellotti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah
Jul 29, 2025 -

Heritage Valley Ford - Putnam responded

We're glad Hannah could assist you so well at Heritage Valley Ford - Putnam. We appreciate the recommendation! Safe travels!

July 10, 2025

Great work and help from service department! My truck was repaired effectively and has never run better. Chelsae was outstanding in her professionalism and assistance with warranty coverage. Ver More

by Ranger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I only worked with Chelsae
Jul 11, 2025 -

Heritage Valley Ford - Putnam responded

Thank you for sharing your positive review of Chelsae and the team! We appreciate your business and hope to see you again at Heritage Valley Ford.

June 13, 2025

I really liked that one was Putnam Ford seemed more friendly and environment and they knew me very well. Not that it’s heritage Ford they’re right I don’t think it’s nothing great I think their prices More

by rh96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah in service
Jun 16, 2025 -

Heritage Valley Ford - Putnam responded

Thank you for sharing your thoughts about Heritage Valley Ford - Putnam. We appreciate your loyalty and are glad to hear that the friendly environment has continued to be a positive aspect of your visits. Your feedback on pricing is appreciated, and we'll be sure to take it into consideration moving forward!

May 28, 2025

I was amazed by the condition of truck I knew it was good and the was service great More

by JimmieMaria
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I forgot the young salesman name
May 28, 2025 -

Heritage Valley Ford - Putnam responded

Thanks for the stellar rating! We're glad you had a great experience! - Heritage Valley Ford - Putnam

May 28, 2025

Great place to do business. Courteous and knowledgeable professionals. Exceptional customer care service. They went out of their way to make sure I was pleased and satisfied. w More

by smokeystover54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea in service department , Jake Dykeman
May 28, 2025 -

Heritage Valley Ford - Putnam responded

Hi! Thank you for sharing your experience with Heritage Valley Ford - Putnam! We're delighted to hear that our team provided exceptional customer care and ensured your satisfaction. We appreciate the support and are always here if you need anything in the future!

April 29, 2025

I’ve had nothing but outstanding services since coming to Heritage, Ford and Putnam, Connecticut once again thank you Mark👍 More

by Raymond Tempest
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Wesolowski
Apr 29, 2025 -

Heritage Valley Ford - Putnam responded

Raymond, it's fantastic to hear that you've consistently received outstanding service at Heritage Valley Ford - Putnam. We'll be sure to pass your thanks along to Mark and the team!