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Heritage Valley Ford - Putnam

Putnam, CT

Overview
Reviews
4.9
234 Reviews
Call Dealership (860) 928-2731
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3 Park Rd

Putnam, CT

06260

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Showing 234 reviews

December 05, 2025

Great service ! Hannah was very pleasant to work with at the service desk. The service department did a great job with the tire rotation and oil change. I will conti More

by tson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah
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Dec 08, 2025 -

Heritage Valley Ford - Putnam responded

Thank you for choosing Heritage Valley Ford - Putnam and sharing your experience with Hannah and our service team! We look forward to serving you again in the future. Safe travels!

December 02, 2025

Organized and efficient salesman, took care of our truck purchase in a few hours, including financing. No pressure, and was willing to negotiate the trade in price. I would recommend Heritage Valley Ford More

by tituswine57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Wesolowski
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Dec 03, 2025 -

Heritage Valley Ford - Putnam responded

Thank you for this fantastic feedback about our team! We are thrilled to hear you are so confident in us and would recommend us to others. We hope you enjoy your new vehicle and we hope to see you again at Heritage Valley Ford - Putnam!

November 08, 2025

The service department was very good to work with very happy with the service we received and on tire purchase More

by lhull1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Nov 10, 2025 -

Heritage Valley Ford - Putnam responded

We're glad you had a positive experience with our team! Thank you from all of us at Heritage Valley Ford - Putnam!

November 06, 2025

Excellent service. My vehicle was serviced on time and everything was explained clearly to me. More

by Kelly_ri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah
Report | Print
Nov 06, 2025 -

Heritage Valley Ford - Putnam responded

We really appreciate you taking the time to leave Heritage Valley Ford - Putnam this awesome review, thank you!

October 28, 2025

Helpful staff, coffee while I waited, easy and convenient online scheduling. I will be back in the future. More

by Danielle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsae D’Alio
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Oct 28, 2025 -

Heritage Valley Ford - Putnam responded

Danielle, we're pleased to hear you found our team helpful and enjoyed the convenience of online scheduling at Heritage Valley Ford - Putnam. Safe travels until next time!

October 16, 2025

Service department was very attentive and helpful in regards to my questions about my Mach e. I recommend this dealership. More

by Jayw58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah, my service advisor, was very helpful and accommodating. Made the visit to service as convenient as possible. Thank you!
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Oct 17, 2025 -

Heritage Valley Ford - Putnam responded

Thank you for suggesting Heritage Valley Ford - Putnam, Jay! We’re thrilled our service team could answer your questions about your Mustang Mach-E. See you again!

October 10, 2025

I was very happy with Heritage Ford and the sales person Robert who answered all my questions in buying my new Ford maverick. Absolutely love the car. More

by Rosemodel1259
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Warning
Report | Print
Oct 13, 2025 -

Heritage Valley Ford - Putnam responded

Congratulations on your new Ford Maverick! We're so glad Robert was such a big help. We hope to serve you again in the future. Enjoy the ride! - Heritage Valley Ford - Putnam

September 27, 2025

Great service, no pressure dealership. We recommend these folks. Stop in and see Tim in sales. More

by Jamsehi253
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wesolowski, David Pomes
Report | Print
Sep 29, 2025 -

Heritage Valley Ford - Putnam responded

Thank you for recommending Tim & the team here at Heritage Valley Ford - Putnam! We appreciate your support and look forward to seeing you at your next visit!

September 15, 2025

I'm very happy with everything that they have had to help me with so far. More

by williamwinton04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Sep 16, 2025 -

Heritage Valley Ford - Putnam responded

We really appreciate you taking the time to leave Heritage Valley Ford - Putnam this awesome review, thank you!

September 12, 2025

Haley is a pleasure to deal with. You can thank her for our recent purchase. Good experience all around. Everyone we worked with there was great. You should be giving Haley a raise!!! More

by Charles
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Haley and Alexis and a little with Rocky
Report | Print
Sep 15, 2025 -

Heritage Valley Ford - Putnam responded

Charles, we are happy to hear about your awesome experience working with Haley and the team! Thank you for choosing Heritage Valley Ford - Putnam and for sharing your support. We look forward to working with you again in the future!

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