Heritage Valley Ford - Putnam

Flexible buying experience I want to thank Michael and Tim for an extremely pleasant experience in your dealership. I have purchased many vehicles but this was the simplest and I want to thank Michael and Tim for an extremely pleasant experience in your dealership. I have purchased many vehicles but this was the simplest and lowest pressure environment I have seen. More

Wonderful Service & Non Pressure sale I had a great experience at Putnam ford. Starting with Jenni Woods getting in touch with me right away to Mike Place in sales being knowledgeable and I had a great experience at Putnam ford. Starting with Jenni Woods getting in touch with me right away to Mike Place in sales being knowledgeable and answering all of my questions. Everything was smooth and easy. Dave the Finance Manager was also friendly and helpful. I love the small town friendly and welcoming vibe of this dealership! I would highly recommend. More

Putnam ford service Service Mgr. Gary Machamer and his team did a great job repairing my 2011 Ranger. Gary got me right in and when the parts arrived , They got me right Service Mgr. Gary Machamer and his team did a great job repairing my 2011 Ranger. Gary got me right in and when the parts arrived , They got me right out. I would recommend the service department with the highest rating. and thank you Tim campbell and Melissa. BRAD n More

Convenient and trouble free Putnam Ford's service department is always very accommodating when it comes to my schedule. They are good about keeping me informed as to what repair Putnam Ford's service department is always very accommodating when it comes to my schedule. They are good about keeping me informed as to what repairs are needed and the time it will take to do them. They are exactly what I look for in customer service: Friendly and honest. They treat me like I am their best customer. More

Quality servive Service performed as requested. I was kept informed as to what was needed to keep car running problem free. Have had my cars serviced at Putnam Ford f Service performed as requested. I was kept informed as to what was needed to keep car running problem free. Have had my cars serviced at Putnam Ford for many years and been very satisfied with the service. More

It was excellent as usual! It is always an excellent experience and Gary is always informative and very helpful. He explained everything to me and repaired the muffler with cos It is always an excellent experience and Gary is always informative and very helpful. He explained everything to me and repaired the muffler with costs in mind seeing my car is 13 years old. More

Purcased a 2014 F150 The sales team was honest and stait forward. They did not try to miss lead me or try to push me to make a deal fast. I was very happy with the integri The sales team was honest and stait forward. They did not try to miss lead me or try to push me to make a deal fast. I was very happy with the integrity of the dealership as a whole and I can tell you at had very different exsperinces at other local Ford dealers. More

Outstanding customer service! They are a friendly & courteous team here. Sales, finance, and service were outstanding and I highly recommend them to anyone. I felt I was treated li They are a friendly & courteous team here. Sales, finance, and service were outstanding and I highly recommend them to anyone. I felt I was treated like family, they went above and beyond. More

Great Service I brought my Edge in as the door ajar light had been coming on for a few months. Drop off was quick as was obtaining a rental to get to work for the I brought my Edge in as the door ajar light had been coming on for a few months. Drop off was quick as was obtaining a rental to get to work for the day . My door was fixed later that day and I went to pick up the next morning - during a snow storm. David was quick to get me going and even offered to assist in cleaning off my roof! I will definitely be coming back. More