Heritage Valley Ford - Putnam
Putnam, CT
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Exceptional Dealership & Service Exceptional customer service who worked with my wife and I on our vehicle of choice. The process was easy and straight forward without being pushed i Exceptional customer service who worked with my wife and I on our vehicle of choice. The process was easy and straight forward without being pushed into something we did not want. We did our homework ahead of time and knew what we wanted and they accommodated perfectly. Thank you! More
Easy Deal Went to the Putnam Ford, knowing what we wanted, had a deal done in less then 1 hour. Easy, no pressure, got the car we wanted and a great trade in pr Went to the Putnam Ford, knowing what we wanted, had a deal done in less then 1 hour. Easy, no pressure, got the car we wanted and a great trade in price for our car. Thanks to Danny, Ricky and the Putnam Ford team. More
Great dealership! I really appreciated the time the team working within my budget and being honest with me. I found a vehicle that i absolutely love, its safe for me an I really appreciated the time the team working within my budget and being honest with me. I found a vehicle that i absolutely love, its safe for me and my family, and was able to get a warranty as well. They listened to what i needed and thats more than i can say the other dealerships i had dealt with the previous 2 weeks. More
Buick Buy Super service and integrity. No surprises or any misunderstandings as Michael made the buying of my Buick easy, and at a great price. No pressure. Super service and integrity. No surprises or any misunderstandings as Michael made the buying of my Buick easy, and at a great price. No pressure. More
A comfortable experience Buying a vhicle in my opinion is not a fun time but dealing with Danny and David made it a pleasent experience. I felt like I've known these guys all Buying a vhicle in my opinion is not a fun time but dealing with Danny and David made it a pleasent experience. I felt like I've known these guys all my life. This is the second truck I bought there and I will buy my next truck there. More
My Review Overall, I am happy with my experience. The employees are friendly and make you feel comfortable. Dave really knows his stuff and takes his time expla Overall, I am happy with my experience. The employees are friendly and make you feel comfortable. Dave really knows his stuff and takes his time explaining the different warranties and insurances. The only complaint I have is that I was told that a recall would be taken care of before picking up the vehicle and it was not. I had to ask about it and was told that it would have to be scheduled. It's probably not a big deal but it would have been nice if it was taken care of like I was told it would be or at the very least, have been told that it was scheduled for service. I did enjoy the fact that I was able to take the vehicle for a few days to test drive it. More
Used Ranger Great vehicle! Great people! Very happy with my first truck. I would recommend Putnam Ford to anyone and everyone. Head on over to Putnam Ford where t Great vehicle! Great people! Very happy with my first truck. I would recommend Putnam Ford to anyone and everyone. Head on over to Putnam Ford where the price is right! More
Putnam Ford First service interval on 2016 F250 Superduty purchased new at Putnam Ford. Smooth transaction. Total time for oil change, multi-point inspection, a First service interval on 2016 F250 Superduty purchased new at Putnam Ford. Smooth transaction. Total time for oil change, multi-point inspection, and tire rotation was nearly 1.5 hours. While this might seem a bit lengthy, it is acceptable to me. I'd rather not think the service technicians are under pressure to rush the service. More
Prices worth it in the long run I've only had positive experiences, but I know prices are higher than other local mechanics... but you get the right parts, and there is less of a cha I've only had positive experiences, but I know prices are higher than other local mechanics... but you get the right parts, and there is less of a chance that I'd return for the same problem, whatever it is. The few times I've gone elsewhere, I was not as happy with the service. More
Very good experence. Michale made the purchasing of the car I wanted very pleasant.. Helped me and my wife understand the the way to use all the equipment on the esc Michale made the purchasing of the car I wanted very pleasant.. Helped me and my wife understand the the way to use all the equipment on the escape!, More