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Heritage Valley Ford - Putnam

Putnam, CT

4.7
213 Reviews

3 Park Rd

Putnam, CT

06260

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Showing 213 reviews

September 01, 2025

Great diagnostics and service. Chelsea is very knowledgeable and has helped me a lot. Fair pricing. More

by Thunderbird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea in service.
Sep 02, 2025 -

Heritage Valley Ford - Putnam responded

We’re glad Chelsea provided knowledgeable assistance and great service at Heritage Valley Ford - Putnam! Safe travels!

August 30, 2025

Dealership was clean, they started and quickly completed my scheduled service, along with ACM recall. More

by m_saint00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Sep 02, 2025 -

Heritage Valley Ford - Putnam responded

Thank you for choosing Heritage Valley Ford - Putnam and for sharing your feedback about our efficient and clean dealership! We truly appreciate your business and are here if you need any further assistance. See you down the road!

August 21, 2025

Fast and professional service with a very helpful staff. Convenient location and friendly staff and complete service. More

by tgtagsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service top notch
Aug 21, 2025 -

Heritage Valley Ford - Putnam responded

Thank you for sharing your positive experience with our team! We appreciate your business and hope to see you again at Heritage Valley Ford - Putnam. Drive safely!

July 27, 2025

Great service Hannah was very pleasant and helpful would recommend servicing your car there thanks More

by Mcoppellotti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah
Jul 29, 2025 -

Heritage Valley Ford - Putnam responded

We're glad Hannah could assist you so well at Heritage Valley Ford - Putnam. We appreciate the recommendation! Safe travels!

July 10, 2025

Great work and help from service department! My truck was repaired effectively and has never run better. Chelsae was outstanding in her professionalism and assistance with warranty coverage. Ver More

by Ranger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I only worked with Chelsae
Jul 11, 2025 -

Heritage Valley Ford - Putnam responded

Thank you for sharing your positive review of Chelsae and the team! We appreciate your business and hope to see you again at Heritage Valley Ford.

June 13, 2025

I really liked that one was Putnam Ford seemed more friendly and environment and they knew me very well. Not that it’s heritage Ford they’re right I don’t think it’s nothing great I think their prices More

by rh96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah in service
Jun 16, 2025 -

Heritage Valley Ford - Putnam responded

Thank you for sharing your thoughts about Heritage Valley Ford - Putnam. We appreciate your loyalty and are glad to hear that the friendly environment has continued to be a positive aspect of your visits. Your feedback on pricing is appreciated, and we'll be sure to take it into consideration moving forward!

May 28, 2025

Great place to do business. Courteous and knowledgeable professionals. Exceptional customer care service. They went out of their way to make sure I was pleased and satisfied. w More

by smokeystover54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea in service department , Jake Dykeman
May 28, 2025 -

Heritage Valley Ford - Putnam responded

Hi! Thank you for sharing your experience with Heritage Valley Ford - Putnam! We're delighted to hear that our team provided exceptional customer care and ensured your satisfaction. We appreciate the support and are always here if you need anything in the future!

May 28, 2025

I was amazed by the condition of truck I knew it was good and the was service great More

by JimmieMaria
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I forgot the young salesman name
May 28, 2025 -

Heritage Valley Ford - Putnam responded

Thanks for the stellar rating! We're glad you had a great experience! - Heritage Valley Ford - Putnam

April 29, 2025

I’ve had nothing but outstanding services since coming to Heritage, Ford and Putnam, Connecticut once again thank you Mark👍 More

by Raymond Tempest
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Wesolowski
Apr 29, 2025 -

Heritage Valley Ford - Putnam responded

Raymond, it's fantastic to hear that you've consistently received outstanding service at Heritage Valley Ford - Putnam. We'll be sure to pass your thanks along to Mark and the team!

April 22, 2025

Chelsae was excellent. She checked me in, asked me if I had any questions, and let me know she would advise me if the mechanics saw anything that needed attention. I apprec More

by mattamodeo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsae Dalio
Apr 22, 2025 -

Heritage Valley Ford - Putnam responded

We're delighted to hear that Chelsae provided you with excellent service at Heritage Valley Ford - Putnam. It's great to know her friendly demeanor and thorough communication made your visit a positive one. Thank you for sharing!

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