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Heritage Valley Ford - Putnam

Putnam, CT

4.9
228 Reviews

3 Park Rd

Putnam, CT

06260

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Showing 228 reviews

February 22, 2026

Service was prompt, courteous, and thorough. Staff went over in detail the status of the vehicle. More

by briankmurphybriankmurphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
February 12, 2026

Your sales staff (especially)Tim Wesolowski @ Heritage Ford) provided all the information we required to make an informed decision. There was no xx (as with other dealers in ME, NH, MA and/or western CT) More

by Byleau
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alexis Long, Tim Wesolowski
January 27, 2026

Joe in the service department was great. I called the day after a big storm because my plow stopped working. even though they were super busy he said to bring it in and they would look at. J More

by jst150711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe in service
Jan 28, 2026 -

Heritage Valley Ford - Putnam responded

We're glad we could help you out quickly after the storm at Heritage Valley Ford - Putnam. Thank you for trusting us!

January 10, 2026

Always top notch service here. I wouldn't go anywhere else. Highly recommend them. Very good dealership. More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah in Service
Jan 11, 2026 -

Heritage Valley Ford - Putnam responded

Hi Donna, thank you for your loyalty and ringing endorsement of Heritage Valley Ford - Putnam! We truly appreciate your support and are honored to be your dealership of choice. Safe travels!

December 05, 2025

Great service ! Hannah was very pleasant to work with at the service desk. The service department did a great job with the tire rotation and oil change. I will conti More

by tson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah
Dec 08, 2025 -

Heritage Valley Ford - Putnam responded

Thank you for choosing Heritage Valley Ford - Putnam and sharing your experience with Hannah and our service team! We look forward to serving you again in the future. Safe travels!

December 02, 2025

Organized and efficient salesman, took care of our truck purchase in a few hours, including financing. No pressure, and was willing to negotiate the trade in price. I would recommend Heritage Valley Ford More

by tituswine57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Wesolowski
Dec 03, 2025 -

Heritage Valley Ford - Putnam responded

Thank you for this fantastic feedback about our team! We are thrilled to hear you are so confident in us and would recommend us to others. We hope you enjoy your new vehicle and we hope to see you again at Heritage Valley Ford - Putnam!

November 08, 2025

The service department was very good to work with very happy with the service we received and on tire purchase More

by lhull1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Nov 10, 2025 -

Heritage Valley Ford - Putnam responded

We're glad you had a positive experience with our team! Thank you from all of us at Heritage Valley Ford - Putnam!

November 06, 2025

Excellent service. My vehicle was serviced on time and everything was explained clearly to me. More

by Kelly_ri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah
Nov 06, 2025 -

Heritage Valley Ford - Putnam responded

We really appreciate you taking the time to leave Heritage Valley Ford - Putnam this awesome review, thank you!

October 28, 2025

Helpful staff, coffee while I waited, easy and convenient online scheduling. I will be back in the future. More

by Danielle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsae D’Alio
Oct 28, 2025 -

Heritage Valley Ford - Putnam responded

Danielle, we're pleased to hear you found our team helpful and enjoyed the convenience of online scheduling at Heritage Valley Ford - Putnam. Safe travels until next time!

October 16, 2025

Service department was very attentive and helpful in regards to my questions about my Mach e. I recommend this dealership. More

by Jayw58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah, my service advisor, was very helpful and accommodating. Made the visit to service as convenient as possible. Thank you!
Oct 17, 2025 -

Heritage Valley Ford - Putnam responded

Thank you for suggesting Heritage Valley Ford - Putnam, Jay! We’re thrilled our service team could answer your questions about your Mustang Mach-E. See you again!

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