Heritage Valley Ford - Brooklyn

Escape Stopped in to purchase a SUV for my wife, had spoke with Rob on the phone, so we could limit time spent haggling over details. Rob showed me the two v Stopped in to purchase a SUV for my wife, had spoke with Rob on the phone, so we could limit time spent haggling over details. Rob showed me the two vehicles that were in price range. Quickly decided on vehicle and worked out finances. Wife loves vehicle and all the options that came with the Escape Titanium (loaded). If you are looking for a stress free approach to buying or leasing, Rob is your man. Best of Luck, Scott--Killingly CT More

Had a great experience at Courtesy Ford in Brooklyn CT, Rob Challinor did a great job, low key, no pushy sales, spent all day and found what i wanted, A big inventory of trucks, there are 4 ford dealership Rob Challinor did a great job, low key, no pushy sales, spent all day and found what i wanted, A big inventory of trucks, there are 4 ford dealerships nearer to me and got my best deal @ Courtesy Ford, Greg also did a great job, , thanks Brian Collagan oldlyme CT More

Great experience Very courteous and helpful in getting me the right vehicle within my budget a good experience all around. Ryan was extremely helpful and worked hard Very courteous and helpful in getting me the right vehicle within my budget a good experience all around. Ryan was extremely helpful and worked hard to give me what I wanted. More

Finally, a pleasure to purchase a car We stopped in Courtesy Ford, Brooklyn CT and were walking around looking at SUV's. Ryan came out and told us that he would be inside if we had any que We stopped in Courtesy Ford, Brooklyn CT and were walking around looking at SUV's. Ryan came out and told us that he would be inside if we had any questions. True to his word, he left us alone to browse and then we approached him for more info. Long story short, not once was there any pressure, fast talk, or any typical " turn offs" that we have found in every other dealer. The manager was extremely pleasant and we returned the next day to seal the deal. We LOVE our new Ford Edge and the warrantee that it comes with. Without a doubt, the easiest car transaction we have ever made. They were a pleasure to do business with and I highly recommend this dealer. More

Very awesome experience!!! Went in to look to see what we could do, seeing as how we have little to no credit ( not bad credit just no credit). In a couple of hours of walking i Went in to look to see what we could do, seeing as how we have little to no credit ( not bad credit just no credit). In a couple of hours of walking in we were driving away with a 2015 Ford Fusion!! The car we wanted around the price we wanted with very little down!!! Jaymie is a great salesperson who knew exactly what he was talking about and didn't haggle us around, we were very comfortable having him take care of our car buying experience and DEFINATELY recommend Jaymie!! More

New car shopping I went to the dealer with my daughter looking for a car she could afford. We told Jaymie what she was able to spend and the car we were looking at. H I went to the dealer with my daughter looking for a car she could afford. We told Jaymie what she was able to spend and the car we were looking at. He assured us it would be possible to get her into a new vehicle that she could afford. We were very surprised when he got us in a new car for less than we had expected. Thanks for the great experience! Steve More

In need of a car asap I had very little credit or money. A new widow to fend for myself I was made very comfortable. they worked very hard to make everything work. I had very little credit or money. A new widow to fend for myself I was made very comfortable. they worked very hard to make everything work. More

Very good purchase Worked out very well. Staff was polite and respectful. All worked well to help get me into the car I wanted with regards to price. Worked out very well. Staff was polite and respectful. All worked well to help get me into the car I wanted with regards to price. More

Awesome Jaymie worked hard to get me into a car that worked for me and met all of my needs. It was the best car buying experiene I could have. I would recomme Jaymie worked hard to get me into a car that worked for me and met all of my needs. It was the best car buying experiene I could have. I would recommend anyone to Jaymie at Courtesy Ford. Thank you! More

Excellent service & met our needs I would highly recommend this dealership to anyone looking for a ford vehicle. I live over an hour away and happened to be in the area. We were taken I would highly recommend this dealership to anyone looking for a ford vehicle. I live over an hour away and happened to be in the area. We were taken care of right away, our needs were taken into consideration financially, and the trade-in was quick and easy. Both Jaymie and Cletus were very professional in their approach from the moment we stepped in the building until we signed the paperwork and drove off the lot with my new car that very same night. I would have no problem going back to working with them again in the future. More