Heritage Toyota

Great people to work with Had a great experience working with this dealership and Shawn Carpenter. Just recommended my brother-in-law to go talk with them as he is ready to up Had a great experience working with this dealership and Shawn Carpenter. Just recommended my brother-in-law to go talk with them as he is ready to up grade his vehicle. Sure he will leave happy More

Excellent Service Extremely easy purchase start to finish. I like that everybody works as a team to make sure things go quickly and smoothly. Would recommend highly t Extremely easy purchase start to finish. I like that everybody works as a team to make sure things go quickly and smoothly. Would recommend highly to all my friends More

No Appointment was Necessary What started as a one week trip from Indiana to Lake Placid turned into a three week trip to include Cape Cod. Unfortunately, while passing thru Burl What started as a one week trip from Indiana to Lake Placid turned into a three week trip to include Cape Cod. Unfortunately, while passing thru Burlington, my "maintenance required" light came on...at noon...on a Friday. Our Service Rep, Seth Tracy, was most welcoming, cordial and accommodating, getting us in with no appointment to have our vehicle serviced and we were out in barely over an hour and on our way. Thank You Seth for rescuing me from my wife's wrath! More

Best car buying experience ever! I went into Toyota not having much of an idea what kind of car I wanted, just that I wanted a Toyota. I HATE car buying, and even worse, salesmen! Ro I went into Toyota not having much of an idea what kind of car I wanted, just that I wanted a Toyota. I HATE car buying, and even worse, salesmen! Rob's approach was far different then what I had experienced before. He didn't rush me, he didn't pressure me, he just gave me the facts about the vehicles I asked about. He made some excellent suggestions as well. All other dealerships I have been to have made me feel like I was swindled into buying something I didn't want. Not this time! I'm so happy with the vehicle I chose and its definitely due to Rob's patience and easy going approach. Thanks Rob! Can't wait until we need another new vehicle, we will be going right to Rob. More

Great experience! We just recently purchased a new Toyota hylander and we used Daniel Pasco. The process was very smooth and low pressure. We had a great experience a We just recently purchased a new Toyota hylander and we used Daniel Pasco. The process was very smooth and low pressure. We had a great experience and love the car!! More

Amazing individual!! Josh made our first time Toyota buying experience so positive. Couldn't have made a better impression on this long time Chevy driver than he did this Josh made our first time Toyota buying experience so positive. Couldn't have made a better impression on this long time Chevy driver than he did this week getting me into my first Toyota. Can see another Toyota in our near future! More

wonderful and easy outstanding ,, the greeting from dana was awesome got us in and got us out. made it easy and comfortable.. one word says it all ----- outstandin outstanding ,, the greeting from dana was awesome got us in and got us out. made it easy and comfortable.. one word says it all ----- outstanding. thank you More

First time using the Service Center This was the first time I have had any experience with the Toyota Service Center. I recently leased a new Highlander. My salesman was great with commu This was the first time I have had any experience with the Toyota Service Center. I recently leased a new Highlander. My salesman was great with communicating with me and keeping me informed of when my new vehicle would be in and did a great job with the whole leasing process. We were not able to spend the whole allotted time to go through our new Highlander because our daughters had to be at a swim meet. John made sure to keep in touch about any questions and worked with me on anything I needed help with. This week I used the Service Dept for the first time. The service personnel were very personable, informative and most importantly had me out of there when they said they would if not a few minutes earlier. Very good experience. More

Service This was my first time with Heritage Toyota Scion (I am a longtime customer of White River Toyota, but my records could not be accessed). I had two ve This was my first time with Heritage Toyota Scion (I am a longtime customer of White River Toyota, but my records could not be accessed). I had two vehicles to be serviced (over two days) and was lucky enough to have Amber take care of me both times. She is personable, friendly, and right on the ball. If she is typical of this branch's Service Department, I will be back as I was very impressed with her. On another note, if it is possible, I recommend your computers be upgraded so they can access information from White River Toyota. After all, both dealerships are part of Heritage and this would be a great time saver for all. More

Working for the Customer I was in the market for a used car but only had a limited budget. When working with Chuck, it was clear from the beginning that he listened to my need I was in the market for a used car but only had a limited budget. When working with Chuck, it was clear from the beginning that he listened to my needs and concerns about buying used and was able to find us a clean, lower mileage Toyota Matrix. He went above and beyond working with the service department making sure that the car was in great shape before he turned it over. I also must send out kudos to the Service Department, like Chuck, they too were very responsive to the customers needs. I have already mentioned Chuck and Heritage to other friends. Thanks much for making it easy! More