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Heritage Toyota

S. Burlington, VT

4.9
3,969 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 3,969 reviews

November 07, 2015

Stress free experience. The buying experience with Rob was truly enjoyable. No pressure. He let us steer the conversation. We knew what we wanted for a vehicle before we More

by wayne.racine.5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeremy Martin, Jeff O'Meara, Jeremy Martin
Nov 09, 2015 -

Heritage Toyota responded

Wayne Racine, It's very nice to learn that you had such a great purchasing experience with Rob, Jeff and Jeremy at Heritage Toyota Scion. Thank you for sharing the details on DealerRater. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 05, 2015

Two thumbs up Rob went above and beyond to make our deal happen. We did the majority of the negotiations over the phone. In and out of the dealership in about an ho More

by Heather and Shawn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nick Zagres
Nov 06, 2015 -

Heritage Toyota responded

Heather & Shawn, We appreciate the 5 star review. It's great to hear that Rob made the purchasing process so convenient. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 05, 2015

Good Job Shawn worked both for the dealership and for me in closing a new lease on a Rav4 XLE. He was instrumental in making the lease happen and I am now in More

by don
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan Terry, Megan Terry, Shawn Carpenter
Nov 06, 2015 -

Heritage Toyota responded

Don, I'm glad Shawn could help make the transition to a Toyota so smooth. Many thanks for taking the time to share your experience. Hope the new Rav4 is treating you well! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 01, 2015

Great Dana got me in for service that was a good time for me. No pressure for things that I wasn't asking for. Waiting for deals that I need done in the fu More

by Hank
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Lawrence
Nov 02, 2015 -

Heritage Toyota responded

Hank, Thank you for sharing your thoughts on DealerRater. It's nice to hear that Dana was so helpful. We appreciate the review. Nora Krom Customer Relations Specialist Heritage Automotive Group

November 01, 2015

Extremely helpful. I recently bought a vehicle from Toyota Heritage in Burlington, VT. I am very pleased with the service in general and especially Jason Dillon who help More

by Marios
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Dillon, Adam Stoner
Nov 02, 2015 -

Heritage Toyota responded

Marios, Thank you for the kind words. I'm glad Jason was so helpful in finding the right car for you. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 01, 2015

Great experience Very thorough. No games. Super service! Seamless. Delivered exactly what we wanted as fast as possible. A very positive experience. Would recommend More

by Kristen1885
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angus Gunn
Nov 02, 2015 -

Heritage Toyota responded

Kristen, Glad you enjoyed working with Angus and Ben! Thank you for posting. Hope you are enjoying your new vehicle. Nora Krom Customer Relations Specialist Heritage Automotive Group

October 31, 2015

Great customer service Clean, wide selection of car to pick from. great location,fast service, clean waiting room and friendly sales staff. just a over al More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laz Koep
Nov 02, 2015 -

Heritage Toyota responded

John, It's great to hear you have had such a positive experience at Hertiage. We appreciate you taking the time to share your thoughts. Thanks for the 5 star review! Nora Krom Customer Relations Specialist Heritage Automotive Group

October 28, 2015

Always a pleasure. Brought my car in to have the snow tires put on and get car ready for winter. Dana greeted me right away and took down what I needed to get done. It w More

by Ldybnkr
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Lawrence
Oct 29, 2015 -

Heritage Toyota responded

Thank you for your kind words about Dana and the Heritage Toyota service team! We appreciate you taking the time to write a review. It's great to hear that you have had consistently positive experiences at our Service Department. Nora Krom Customer Relations Specialist Heritage Automotive Group

October 24, 2015

Great people to work with Had a great experience working with this dealership and Shawn Carpenter. Just recommended my brother-in-law to go talk with them as he is ready to up More

by jim&joyce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Carpenter
Oct 26, 2015 -

Heritage Toyota responded

Jim & Joyce, We appreciate the recommendation. Thank you for sharing your positive experience. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

October 22, 2015

Excellent Service Extremely easy purchase start to finish. I like that everybody works as a team to make sure things go quickly and smoothly. Would recommend highly t More

by Tundra Pro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eleni Floyd, Nick Zagres, Rob Iandoli
Oct 26, 2015 -

Heritage Toyota responded

Thank you for the nice review. I'm glad the purchasing process went so well. Enjoy your Tundra! #robiandoli #elenifloyd Nora Krom Customer Relations Specialist Heritage Automotive Group

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