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Heritage Toyota

S. Burlington, VT

4.9
3,971 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 3,971 reviews

January 30, 2016

Unbelievable customer service We purchased a Tacoma from Josh a few weeks ago. We had to bring it back today (a 2 hrs drive) for three things to be done. Josh arranged everything More

by Northeast kingdom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Cousino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : C, Nick Zagres
Feb 01, 2016 -

Heritage Toyota responded

Thank you for sharing your experience. I'm sorry that you had to return so soon, but it's great to hear that Josh ensured everything went smoothly. We appreciate your business. #cantlosewithcous #hmanjosh Nora Krom Customer Relations Specialist Heritage Automotive Group

January 28, 2016

Safety recall Service on my Corolla. I appreciated the shuttle service. Job was done on time. Service people are courteous. They greet customers with smile and respect. Keep up the good w More

by Lnrkum1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Megan Terry
Jan 29, 2016 -

Heritage Toyota responded

Thank you for taking the time to post a review. I'm glad you found our shuttle service useful and our service staff friendly. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

January 28, 2016

Painless to go home with a Prius V We had the pleasure of working with Daniel to purchase our new Prius V. Car-buying is one of my least favorite activities in life so I was not eager f More

by Kelly Adams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 29, 2016 -

Heritage Toyota responded

Kelly, It's nice to hear that Daniel made your car buying experience so smooth. Many thanks for posting on DealerRater. Enjoy your new Prius V! #clientlifetimevalue Nora Krom Customer Relations Specialist Heritage Automotive Group

January 26, 2016

Very Pleased Chuck was very professional and listened to what we wanted and was able to deliver just what we asked for. He was very easy and pleasant to deal with More

by SaraWas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Jan 27, 2016 -

Heritage Toyota responded

SaraWas, I'm glad you enjoyed working with Chuck. We appreciate you taking the time to share your comments. I hope your new vehicle is treating you well! Nora Krom Customer Relations Specialist Heritage Automotive Group

January 26, 2016

Great experience! We recently purchased a Toyota 4runner and had a fabulous experience. Both Megan and Roger were a pleasure to work with. They listened to our needs a More

by Chelsea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Terry
Jan 27, 2016 -

Heritage Toyota responded

Chelsea, Thank you for posting this stellar review! It's nice to hear Megan and Roger were so great to work with. Enjoy your new 4Runner! Nora Krom Customer Relations Specialist Heritage Automotive Group

January 25, 2016

Exceeds Expectations Again This was my second purchase at Heritage and fully satisfied. They worked hard to get me the best deal possible along with a great interest rate. Highl More

by VTMom05446
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Zagres, Paul Coleman, Megan Terry
Jan 25, 2016 -

Heritage Toyota responded

Glad to hear everything went so well! Thank you for your recommendation. Hope you are enjoying your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

January 22, 2016

Service Was having problem with parking brake release, pull in to the service bay without appointment. I was taken care of in a matter of minutes. Service was More

by snobusy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Bowdy, Patti Bowdy
Jan 22, 2016 -

Heritage Toyota responded

snobusy, That's great to hear that our service department was able to help you out so quickly! I'm glad you enjoyed working with Patti. Thank you for taking the time to post a review. Nora Krom Customer Relations Specialist Heritage Automotive Group

January 22, 2016

Excellent Service The Service Team is always helpful. As soon as you enter the facility they take care to make sure they understand the service you require. I appreci More

by srm7655
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eleni Floyd
Jan 22, 2016 -

Heritage Toyota responded

srm7655, Thank you for sharing your impressions of the Heritage Toyota service department. Glad to hear that you have had a positive experiences with our service team! We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

January 22, 2016

Happy with Sales and Service My experience with Heritage Service has always been excellent, the people are polite, explain everything, and the work is always satisfactory. I rec More

by elderly buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Angus Gunn
Jan 22, 2016 -

Heritage Toyota responded

We appreciate you sharing your experience with Heritage Toyota Scion on DealerRater. It's great to hear that Angus was so nice to work with and that Daniel lent a hand when he was not available. I hope your new Rav4 is treating you well! #THEangusgunn #clientlifetimevalue Nora Krom Customer Relations Specialist Heritage Automotive Group

January 22, 2016

Excellent experience I recently purchased a Hybrid Rav4 from Roger Patterson and was very pleased with the experience, from the test drive to being handed the keys. Roger More

by Kerry64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2016 -

Heritage Toyota responded

Kerry64, Thank you for taking the time to submit your review. It's nice to hear that Roger provided such a great purchasing experience. Enjoy your new Rav4! Nora Krom Customer Relations Specialist Heritage Automotive Group

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