![](http://dealerrater.com/ncdn/u/12.20240619.137/Graphics/icons/close-x-orange.png)
Heritage Toyota
S. Burlington, VT
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,981 reviews
Top in Class and service Wonderful buying experience! Low pressure atmosphere, professional and excellent customer service. Rob Ploof and Megan Terry are simply awesome. We wa Wonderful buying experience! Low pressure atmosphere, professional and excellent customer service. Rob Ploof and Megan Terry are simply awesome. We walked away feeling comfortable about our decision and knew we were working with a dealership who stands behind their product. Highly recommend! More
Maintenance Service In for 10,000 mile service. Excellent service, very professional and courteous. In on time and out in minimum of time. Tom (service rep) made the In for 10,000 mile service. Excellent service, very professional and courteous. In on time and out in minimum of time. Tom (service rep) made the service visit extremely pleasant. More
Straightforward. Great to do business with. No hassles about warranty/care plans. No surprises, did what you said you would. Kudos to George "K". friendly and compete Great to do business with. No hassles about warranty/care plans. No surprises, did what you said you would. Kudos to George "K". friendly and competent. More
Straightforward, fast, friendly service Shawn Carpenter was able to get me into the vehicle I wanted, for the price I want, and did so in an efficient, personable manner. The whole feel of t Shawn Carpenter was able to get me into the vehicle I wanted, for the price I want, and did so in an efficient, personable manner. The whole feel of the dealership is clean, professional and customer oriented. More
To busy for oil change I bought a Toyota Tacoma from these guys in November 2014 I tried to get a oil change for it before I took it for a trip and was told three weeks I bought a Toyota Tacoma from these guys in November 2014 I tried to get a oil change for it before I took it for a trip and was told three weeks Unacceptable I have not been back since I even saved the email from them I have a buddy with a Toyota too Same problem Have to take it to another dealer in St. Albans Not a happy customer More
Exceptional Service was prompt, courteous and professional. Everything was done timely and correctly. The service was exceptional I know having worked in a Toy Service was prompt, courteous and professional. Everything was done timely and correctly. The service was exceptional I know having worked in a Toyota dealership years ago how hard it is to run a service department, and Heritage has that down perfectly! More
Hassle Free! I had great experience last week at Heritage. I worked with Chuck Heingartner- the process was smooth, all my questions were answered, and overall my I had great experience last week at Heritage. I worked with Chuck Heingartner- the process was smooth, all my questions were answered, and overall my experience was great. I leased a Rav4. This was my first experience doing a lease and working a with a dealership. The process wasn't drawn out and I felt Chuck was honest with me on my trade-in as well in negotiating the lease the payment. I wanted a hassle free process and that's what I got! I would highly recommend Chuck for folks looking to lease a Toyota. More
Smooth as can be buying from Heritage with Chuck! We had to buy a car unexpectedly after our second consecutive Honda hybrid failed us. Chuck made our experience personal and professional. He was thor We had to buy a car unexpectedly after our second consecutive Honda hybrid failed us. Chuck made our experience personal and professional. He was thorough and helpful with all of our questions and considerations under the circumstances. He never made us feel pressured and took great care of us from start to finish. We definitely were made to feel part of the Heritage family and are grateful for the great experience we had. Thanks Chuck and Heritage, you helped turned a bummer situation into a positive one! More
Shawn Carpenter & Travis Green made it happen! I would highly recommend Shawn Carpenter if you're in the market for a vehicle. He's got a great personality and truly cares about helping his custome I would highly recommend Shawn Carpenter if you're in the market for a vehicle. He's got a great personality and truly cares about helping his customers. Thanks to Shawn & Travis Green, I was able to get out of my Chevy Cruze and into a certified used Tacoma. Even though I was "buried" with negative equity with my trade, these guys still made it happen! Many thanks! I will most certainly return to this dealership! More
Chuck made it a great experience Everything about buying my new 4Runner was smooth, thanks to Chuck. He's a great guy, someone you'd want to hang out with, who also knows a ton about Everything about buying my new 4Runner was smooth, thanks to Chuck. He's a great guy, someone you'd want to hang out with, who also knows a ton about cars and selling. It was nice to deal with a pro to help walk me through the process, listen to my goals, and get to a win-win deal. It really was a good experience all the way through. I'll be back to work with Chuck for our next car. More