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Heritage Toyota Scion Owings Mills - Service Center

Owings Mills, MD

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88 Reviews

88 Reviews of Heritage Toyota Scion Owings Mills - Service Center

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October 18, 2016

not good with difficult service problems 2006 Prius H.I.D. headlamp problem-wanted to replace bulbs for $600.- bulbs online from trusted Phillips supplier are $50.- ea! Plus these cars are kn More

by Museition
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike in service, Louis Piero
July 28, 2016

Above and Beyond THANK YOU Pam for making our experience with R&H Toyota Service an unforgettable one. She truly went above and beyond to make sure we were ok and our More

by Smith Family
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam
Aug 08, 2016 -

Heritage Toyota Owings Mills responded

Good morning! Thank you so much for your kind comments. R&H Toyota Scion is pleased to hear that your service experience with us was a great one! We welcome you to stay in touch and please feel free to contact us with any further service needs. Thank you again for the highly praised review.

July 26, 2016

Great body work! Chaz in the service center did an excellent job on body work of RAV4. Pricing stayed true to quote and car was finished within 3 days. Very happy wi More

by Mark
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chaz
Jul 27, 2016 -

Heritage Toyota Owings Mills responded

Thanks for the positive feedback Mark! It was our pleasure servicing your RAV4 and we would be happy to help with any future vehicle needs. We encourage you to ‘Like’ us on Facebook to stay abreast of news and monthly service specials as it would be great to see you again soon. R&H Toyota Scion would like to genuinely thank you for taking your time to share your experiences with us. Happy driving!

July 24, 2016

Great Customer Service! A BIG THANK YOU to Jasmine, Collin, Cecil, Nick & Brandon at the service center on Music Fair Road 7/20/16. All of you came to my rescue when I disco More

by grateful mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasmine, Collin, Cecil, Nick, Brandon
Jul 25, 2016 -

Heritage Toyota Owings Mills responded

Good morning! Thank you so much for your kind comments. R&H Toyota Scion is pleased to hear that your service experience with us was a great one! We welcome you to stay in touch and please feel free to contact us with any further service needs. Thank you again for the highly praised review.

July 12, 2016

Service was great Been going here for years and the service has always been outstanding. The service people are always supper friendly and will answer any questions th More

by Jbrave15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jan Braverman, Leo Medina
Jul 13, 2016 -

Heritage Toyota Owings Mills responded

Good morning! Thank you so much for your kind comments. R&H Toyota Scion is pleased to hear that your service experience with us was a great one! We welcome you to stay in touch and please feel free to contact us with any further service needs. Thank you again for the highly praised review.

June 28, 2016

MVP at R and H Toyota Scion I'm writing to inform you of and outstanding Service person Richard Berger. He is an extremely valuable service personnel. Richard works for his custo More

by Rick12Kincaid
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Berger
Jul 05, 2016 -

Heritage Toyota Owings Mills responded

Good afternoon! We are glad to hear that you were happy with Richard’s service—that kind of feedback can go a long way. R&H Toyota Scion appreciates your considerate review, and we really appreciate you sharing your personal experience with us. If you should need any further assistance with a future vehicle purchase and/or service, we would love to help. Thanks so much, R&H Toyota Scion.

June 17, 2016

Help With Parts I had an issue with my newly purchased, but still under factory warranty, vehicle & I utilized R&H for my needs. I was greeted warmly and directed to More

by MCB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Whitmore
Jul 05, 2016 -

Heritage Toyota Owings Mills responded

Thanks for the positive feedback! It was our pleasure servicing your Toyota and we would be happy to help with any future vehicle needs. We encourage you to ‘Like’ us on Facebook to stay abreast of news and monthly service specials as it would be great to see you again soon. R&H Toyota Scion would like to genuinely thank you for taking your time to share your experiences with us. Happy driving!

June 14, 2016

Friendly and Informative I needed to get prices on some tires and Nick was both friendly and informative over the phone. He took the time to help me figure out which tires wo More

by cb1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Kilby
Jul 05, 2016 -

Heritage Toyota Owings Mills responded

Good afternoon! We are glad to hear that you were happy with Nick’s service—that kind of feedback can go a long way. R&H Toyota Scion appreciates your considerate review, and we really appreciate you sharing your personal experience with us. If you should need any further assistance with a future vehicle purchase and/or service, we would love to help. Thanks so much, R&H Toyota Scion.

June 14, 2016

Excellent service I came into the dealership to get some prices on accessories for my 2016 RAV4. Nick was very informative and polite. He also had some great suggestio More

by Jn23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Kilby
Jul 05, 2016 -

Heritage Toyota Owings Mills responded

Good afternoon! Thank you so much for your kind comments. R&H Toyota Scion is pleased to hear that your service experience with us was a great one! We welcome you to stay in touch and please feel free to contact us with any further service needs. Thank you again for the highly praised review.

June 04, 2016

Tire Replacement I had to have a tire on my 2015 Camry replaced due to a nail which had gotten stuck in it. I brought the car to the service center late because of a m More

by Zack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Berger
Jul 05, 2016 -

Heritage Toyota Owings Mills responded

Thanks for the positive feedback! It was our pleasure servicing your Toyota Camry and we would be happy to help with any future vehicle needs. We encourage you to ‘Like’ us on Facebook to stay abreast of news and monthly service specials as it would be great to see you again soon. R&H Toyota Scion would like to genuinely thank you for taking your time to share your experiences with us. Happy driving!

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