Heritage Toyota Scion Owings Mills - Service Center
Owings Mills, MD
88 Reviews of Heritage Toyota Scion Owings Mills - Service Center
not good with difficult service problems 2006 Prius H.I.D. headlamp problem-wanted to replace bulbs for $600.- bulbs online from trusted Phillips supplier are $50.- ea! Plus these cars are kn 2006 Prius H.I.D. headlamp problem-wanted to replace bulbs for $600.- bulbs online from trusted Phillips supplier are $50.- ea! Plus these cars are known to have problems with the igniter/ballast as well, which they didn't diagnose as the problem, which I had fixed elsewhere. I was a existing customer who had bought a Toyota Highlander new, kept it and serviced it with these guys for 420,000 miles and they treated me like a new guy walking through the door instead of trying to help me solve the problem, like I deserved as a loyal customer! Will never go there again and will not recommend them! More
Above and Beyond THANK YOU Pam for making our experience with R&H Toyota Service an unforgettable one. She truly went above and beyond to make sure we were ok and our THANK YOU Pam for making our experience with R&H Toyota Service an unforgettable one. She truly went above and beyond to make sure we were ok and our car was fixed properly. We are extremely grateful to have worked with such a professional and caring angel. Sincerely, The Smith Family More
Great body work! Chaz in the service center did an excellent job on body work of RAV4. Pricing stayed true to quote and car was finished within 3 days. Very happy wi Chaz in the service center did an excellent job on body work of RAV4. Pricing stayed true to quote and car was finished within 3 days. Very happy with result! Thank you! More
Great Customer Service! A BIG THANK YOU to Jasmine, Collin, Cecil, Nick & Brandon at the service center on Music Fair Road 7/20/16. All of you came to my rescue when I disco A BIG THANK YOU to Jasmine, Collin, Cecil, Nick & Brandon at the service center on Music Fair Road 7/20/16. All of you came to my rescue when I discovered a broken headlight prior to my teenager's driving test! Your kindness & smiles represent what's good in the world. The headlight was fixed, and the driving test passed! Thank you! More
Service was great Been going here for years and the service has always been outstanding. The service people are always supper friendly and will answer any questions th Been going here for years and the service has always been outstanding. The service people are always supper friendly and will answer any questions that you have, and the technicians always do an fantastic job servicing my car. More
MVP at R and H Toyota Scion I'm writing to inform you of and outstanding Service person Richard Berger. He is an extremely valuable service personnel. Richard works for his custo I'm writing to inform you of and outstanding Service person Richard Berger. He is an extremely valuable service personnel. Richard works for his customers. He is honest, and knowledgable over a very wide range fields at R and H. The experience is invaluable More
Help With Parts I had an issue with my newly purchased, but still under factory warranty, vehicle & I utilized R&H for my needs. I was greeted warmly and directed to I had an issue with my newly purchased, but still under factory warranty, vehicle & I utilized R&H for my needs. I was greeted warmly and directed to the most expeditious, positive, resolution of my problem. I got the parts I needed and my problem solved efficiently and courteously. I would recommended this dealer & particularly the associate that helped me, to any car owner More
Friendly and Informative I needed to get prices on some tires and Nick was both friendly and informative over the phone. He took the time to help me figure out which tires wo I needed to get prices on some tires and Nick was both friendly and informative over the phone. He took the time to help me figure out which tires would work best for me. More
Excellent service I came into the dealership to get some prices on accessories for my 2016 RAV4. Nick was very informative and polite. He also had some great suggestio I came into the dealership to get some prices on accessories for my 2016 RAV4. Nick was very informative and polite. He also had some great suggestions on other accessories I should look into getting. More
Tire Replacement I had to have a tire on my 2015 Camry replaced due to a nail which had gotten stuck in it. I brought the car to the service center late because of a m I had to have a tire on my 2015 Camry replaced due to a nail which had gotten stuck in it. I brought the car to the service center late because of a misunderstanding but Richard Berger to excellent care of us probably even pulling some strings to make sure we were out of there in under 15 minutes. I would recommend this dealer to anybody. More