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Heritage Toyota Owings Mills

Owings Mills, MD

4.7
1,072 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9801 Reisterstown Rd.

Owings Mills, MD

21117

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Showing 1,072 reviews

February 13, 2022

Eugene helped us with a complicated trade and purchase of a new vehicle! He was patient, honest and knowledgeable. Will make the trip to again to purchase from him again! More

by Heidiking
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eugene Bush
Feb 15, 2022 -

Heritage Toyota Owings Mills responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

January 24, 2022

Amazing experience! He was so patient & kind…truly made the car buying experience smooth. Thank you More

by Kayla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jipeng Wang
Jan 26, 2022 -

Heritage Toyota Owings Mills responded

Hi Kayla, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

January 22, 2022

My experience with Mr. Greene could not have gotten any better. I walked in with only hope to be able to walk out with my dream truck and that is exactly what happened with Mr. Greene as my sales represent More

by Kevin Rodriguez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evon Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Hodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kim
Jan 24, 2022 -

Heritage Toyota Owings Mills responded

Hello Kevin, we're happy you found our staff to be so supportive during your experience here at Heritage Toyota Owings Mills. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 10, 2022

Omg he is amazing he went above and beyond to get me in a good car for my budget! He was so helpful he was trying to help me find good insurance for my price he did a lot of things he didn’t have to do for m More

by Khali Miller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Brown, Samuel Oyinloye
December 30, 2021

We recently got ourselves a RAV4 Hybrid and Arbaz Ayub was phenomenal to help secure a car of our choice. He was patient not only to hear about our preferences and requirements, but also showed us the opt More

by Deepankar
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Arbaz Ayub
December 29, 2021

Eugene Bush helped me secure the hard to find RAV4 prime that I wanted. I live in North Carolina, so everything was a little more complex this way. We talked a few times and I emailed back and forth many ti More

by Shelmn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Brown, Vladimir Nagapetov, Eugene Bush
December 27, 2021

I purchased a used car from this dealership that has been in the maintenance shop four times for multiple weeks with no resolution of engine problems. I purchased the warranty which was transferred to anoth More

by jack.brook
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Kim
Dec 30, 2021 -

Heritage Toyota Owings Mills responded

Hi Jack. Thank you for taking the time to review Heritage Toyota Owings Mills. Your feedback is important to us, and we sincerely apologize for the issues you’re experiencing with your vehicle and understand your frustration. Unfortunately, we were unable to locate your contact information in our Heritage Toyota Owings Mills database; however, we have located your contact information in our Heritage Toyota Catonsville database, where you purchased the car. We greatly appreciate your daughter taking the time to speak with our Store Manager, Cris Taylor, allowing us to immediately address your concerns. As discussed, we will continue to work with her in finding a resolution that makes you both happy. In the meantime, if you have any additional questions please contact Cris directly at ctaylor@mileone.com or 443.315.5577 so we can ensure your experience is consistent with the high standards that match our reputation. Again, thank you for your time and we look forward to continue working with you and your daughter.

December 27, 2021

His Customer service is outstanding. He gave an honest recommendation of what car I should get according to my needs. There was a shortage of Toyota corollas because of COVID-19 in August 2021. He brought More

by ayshanasir9372
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Kaftol
December 23, 2021

Convenient and clean location, attentive and polite customer service, we were assisted and taken care of timely. More

by Katy-sha.96
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arbaz Ayub
December 09, 2021

JiPeng Wang is a really wonderful sale agent. He helped me to buy a brand new Toyota Corolla LE with great patience. From the beginning of consulting to the final driving-out of the car, he is always there More

by yan_li
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jipeng Wang
Dec 10, 2021 -

Heritage Toyota Owings Mills responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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