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Heritage Toyota Harrisburg - Service Center

Harrisburg, PA

4.0
231 Reviews

231 Reviews of Heritage Toyota Harrisburg - Service Center

Sort by
August 01, 2018

Courtesy is paramount Staff are always courteous and go out of their way to ensure any service/visit I schedule is seamless and with my schedule, not theirs, in mind. More

by 2015JKU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy and Carly
July 11, 2018

Great service. Sales and service are first class, have bought five Toyota's from the dealer and always had/have them serviced there, the body shop is excellent. More

by Dale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herb Drawbaugh, Tom Toolan
July 01, 2018

Rav 4-2014-June 27 Great job by Jody and techs to look for cause of bad smell that returned again after 2 years. Thoroughly checked everything.and replaced a cabin filte More

by Jawy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jody Irish, Tyler
June 20, 2018

Happy with Frerdom Toyota The service center and sales persons we eager to help me solve my tire situation.they also drove me to my destination and then delivered my car to me More

by Happycarowner
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Noe Perales, Marcia Moran
June 16, 2018

10k service Jodi my service manager n her team are 12s on a 10pt scale. Very knowledgeable n super friendly. They take great care of you n know my 2017 Highlander More

by Dale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jodi the service manager. 5 stars plus!!, Joshua Specht, Marcia Moran, Jorge Garcia
November 17, 2017

Protection Coating Applied Dropped vehicle off to have protective coating put on..Was given a wonderful loaner vehicle..All the associates were great ! Procedure was done in a More

by my Toyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jody Irish
Dec 11, 2017 -

Heritage Toyota Harrisburg responded

Thank you for the great feedback so glad you had a great experience.

September 22, 2017

Service takes forever. Called to schedule an oil change and was told it was going to take 90 minutes. For an oil change??? I can go anywhere else and get an oil change in ab More

by Keith H
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alan Pearson
Sep 23, 2017 -

Heritage Toyota Harrisburg responded

Thank you for reaching out to us about your concerns. We would love to help you further and understand your concerns in regards to your concerns. Our oil changes normally can take up to 90 minutes as we perform extra services that the quick lube places. That being said if you wish for us to complete your oil change in that time range we can absolutely accommodate you. We are also willing to offer pick up, delivery, and loaner car service for your convenience if you wish to not stop in at all and just have the work preformed on your car. This is something that we will be able to keep in your customer file so that we can make sure that not only this visit but any future visits will follow the same process. Please let us know if you would like us to make these arrangements for you.

April 24, 2017

Very happy with sale and service! Interactions with the salesman, used car sales manager and service have been extremely positive. I will be back as a customer for both service and to More

by Sharrison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Artman, Roy, Stacy Hoke
Apr 28, 2017 -

Heritage Toyota Harrisburg responded

Thank you for taking the time to leave us this great review

April 18, 2017

Great Service Great service. Everyone took care of me and my Highlander service needs with excellent service. Definitely a first class dealership. Recommend to all. More

by Dpriegel1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janelle Holmes
Apr 20, 2017 -

Heritage Toyota Harrisburg responded

We appreciate the kinds words you have left for us here.

March 15, 2017

Good Experience Everyone is so nice and so willing to do what is necessary to make you happy. I enjoy coming to Freedom for service cause I know they do good work an More

by Billie1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jody Irish
Mar 18, 2017 -

Heritage Toyota Harrisburg responded

Thank you so much for the feed back. We try our best to give each of our guest the best experience possible. So glad that we were able to do that for you.

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