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Heritage Toyota Harrisburg - Service Center
Harrisburg, PA
239 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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239 Reviews of Heritage Toyota Harrisburg - Service Center
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July 19, 2011
Extrememly courteous service from entry to departure. Trish was very clear about the service performed and answered all of my questions. Car was delivered with a fresh wash job. Have had several follow Trish was very clear about the service performed and answered all of my questions. Car was delivered with a fresh wash job. Have had several follow up calls thanksing me for using Freedom and offering any help that I might need. Also offered to hear any negative comments I might have, which were NONE. I have always had excellent service from Freedom. More
by aubaron
Employees Worked With
Trish Hollenbaugh
July 10, 2011
Freedom Toyota is very warm friendly inviting and very informative about what your looking for and the price that you can afford for the price. informative about what your looking for and the price that you can afford for the price. More
by clark1131
Employees Worked With
Trish Hollenbaugh
July 06, 2011
Very impressed with the service provided by Trish. Even though my wait was longer than I would have preferred, Trish kept me up to date on what was going on and it was very nice how she took me aside to e though my wait was longer than I would have preferred, Trish kept me up to date on what was going on and it was very nice how she took me aside to explain what was done and what they were recommending for a future date. With that approach I am more likely to come back rather than use other service depts. where I feel like I have to get everything done at that moment. I will recommend the service dept. at Freedom in the future. More
by queentwi
Employees Worked With
Trish Hollenbaugh
July 06, 2011
Everyone was extremely friendly. They checked me in quickly and let me know that they would call when my car was finished. I only needed my car to be finished by noon, but at 11:30am I got a call sayi quickly and let me know that they would call when my car was finished. I only needed my car to be finished by noon, but at 11:30am I got a call saying that the job was completed. When I got there to pick up my car, they were ready for me. I went to the cashier, they had someone pull my car around, and I went on my way. They did a fantastic job! More
by alynettefiller
Employees Worked With
Trish Hollenbaugh
June 29, 2011
I have always had positive experiences with Freedom Toyota. With everyone I've come in contact with at Freedom Toyota/Harrisburg, it is evident that the employees are not "just doing their jobs", but Toyota. With everyone I've come in contact with at Freedom Toyota/Harrisburg, it is evident that the employees are not "just doing their jobs", but go out of their way to provide GENUINE customer service. Trish Hollenbaugh is a definite asset to the Toyota family. Friendliness + an upbeat personality, coupled with job knowledge = FABULOUS! More
by Jane-F
Employees Worked With
Trish Hollenbaugh
June 29, 2011
Trish and the staff at Freedom were very attentive, friendly, informative and quick.I would recommend Freedom to my friends and family. Great customer service from the time I bought my car. friendly, informative and quick.I would recommend Freedom to my friends and family. Great customer service from the time I bought my car. More
by rgraham1974
Employees Worked With
Trish
June 27, 2011
Trish was outstanding! She was easy to contact through her cell phone after the dealership had closed. The loaner car was ready and available when I came into the dealership. I was impressed with the numb her cell phone after the dealership had closed. The loaner car was ready and available when I came into the dealership. I was impressed with the number of people who tried to help me while I was waiting to speak with Trish upon returning my loaner car. Based on the sincerity of the customer service, I continue to bring my van to Freedom Auto group for serving. More
by dnagle
Employees Worked With
trish hollenbaugh
February 15, 2011
Had our Prius in for service - they worked on it for about four hours and service charges were $666!! They charged $100 labor to change the transmission fluid, $200 labor to clean the intake of carbon about four hours and service charges were $666!! They charged $100 labor to change the transmission fluid, $200 labor to clean the intake of carbon and $90 labor to change the spark plugs. We won't be going back there. More
by GAR2017
Employees Worked With
Robert Holmes
January 20, 2011
They were very accommodating in working me into service for a Check Engine light on a 2005 Rolla that came on over a weekend. They were able to schedule the car in the PM on the day of the call. Received c for a Check Engine light on a 2005 Rolla that came on over a weekend. They were able to schedule the car in the PM on the day of the call. Received call by 5 PM that it was finished. Peace of mind knowing my son's car is working OK before he went back to university the same evening. More
by denslinger
Employees Worked With
Heather Luta
