Heritage Toyota Harrisburg - Service Center

Oil Change/40000 mile service I can count on Freedom to service my car and not take advantage of me. I brought my car in for an oil change and also asked to have the car checked a I can count on Freedom to service my car and not take advantage of me. I brought my car in for an oil change and also asked to have the car checked and prepared for a long distance trip. They completed the service quickly and professionally. More

Excellent Service Advisor I recently had my Toyota Avalon in for its inspection. I can't begin to tell you how nice it is to be greeted by Kalynn (Katie) Miller, as my Service I recently had my Toyota Avalon in for its inspection. I can't begin to tell you how nice it is to be greeted by Kalynn (Katie) Miller, as my Service Advisor. Her cheery personality was the bright spot in my day. The car was immediately put in the shop for inspection. Katie came to me, less than an hour later, to tell me that everything was fine and the only amount due was for the emissions testing. I paid the cashier and was on my way in no time. Freedom Toyota treats you like family. Although I didn't purchase my last Toyota there, because of their friendly, customer oriented, dedicated service advisors and technicians, I had no hesitation when I decided to purchase my new Avalon. Thank you Katie and Freedom Toyota for a job well done! More

Service #495 I have always had a good experience with the service department at this dealership. They have always been courteous and have very good coffee and donu I have always had a good experience with the service department at this dealership. They have always been courteous and have very good coffee and donuts. Jeff Gray More

service appointment Rich Maxwell 376 Received excellent and timely service for my 2014 Corolla during recent service appointment. Friendly staff and quick turnaround wh Rich Maxwell 376 Received excellent and timely service for my 2014 Corolla during recent service appointment. Friendly staff and quick turnaround while waiting for service. More

Service (user name Richard C. Keen #272) We were very pleased with the professionalism shown by the service department and the personal attention that made the whole experience very poitive. We were very pleased with the professionalism shown by the service department and the personal attention that made the whole experience very poitive. Thank you for help. More

Great service I had oil service done today on my Toyota RAV4. Katie was great to work with she greated me at my vehicle with a smile and knew who I was. (Great to b I had oil service done today on my Toyota RAV4. Katie was great to work with she greated me at my vehicle with a smile and knew who I was. (Great to be recognized as a person not just another number) I didn't have a vey long Waite and although it was rainy they still washed my car for me. Thank you. More

Recall work I worked with service writer janelle Holmes and her manager Alan Pearson. I was having major recall work done (frame replacement),and they made the p I worked with service writer janelle Holmes and her manager Alan Pearson. I was having major recall work done (frame replacement),and they made the process painless. Excellent customer service & excellent work done. I would recco this dealership to anyone,& will be buying my next Toyota from them. More

Great service. My Prius V recall (software update for ECU) was handled by Janelle Holmes. Everything went well. I was in & out very quickly and was treated very prof My Prius V recall (software update for ECU) was handled by Janelle Holmes. Everything went well. I was in & out very quickly and was treated very professionally. Work was done correctly. More

Katie Miller really helps us We have a 2013 Toyota Avalon Hybrid and we just purchased a 2015 Sienna Limited. Our Avalon Hybrid had some A/C problems which seemed difficult to res We have a 2013 Toyota Avalon Hybrid and we just purchased a 2015 Sienna Limited. Our Avalon Hybrid had some A/C problems which seemed difficult to resolve. Katie was very persistent in her resolve to see that the cause of the problem was found and that it was remedied in a timely manner. Secondly, we just purchased the 2015 Sienna Limited and at the time we took possession, last month, we were unaware that the interior and exterior protective treatments were not done. We were contacted by service and Katie made sure that the protection treatments were completed. We are extremely grateful for the conscientious way Katie treated us in both these situations. She has terrific people and communication skills and we seek her out whenever we are in need of service or maintenance on our cars. Thank you Katie! More

Service work/warranty work Car needed seat checked for a problem .Kaylynn Miller was my advisor and checked the seat out and said it needed to be checkecked out. She set up the Car needed seat checked for a problem .Kaylynn Miller was my advisor and checked the seat out and said it needed to be checkecked out. She set up the appointment,ordered the parts and got me a loaner car for the time it was in the shop. Car was under warranty and the problem was fixed and I am happy to have bought my car from freedom. They always do good for me. More