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Heritage Toyota Harrisburg
Harrisburg, PA
3,471 Reviews
Offering Pennsylvania drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Toyota Harrisburg is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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June 20, 2010
When I first moved to the Harrisburg area, I took my Chrysler COncorde there for service. I thought that I would need a new timing belt for my car. They quoted me a price of around $900. A day later, th Chrysler COncorde there for service. I thought that I would need a new timing belt for my car. They quoted me a price of around $900. A day later, they called me to say that my car had a timing chain, not a timing belt.There was no need to replace anything When I asked them the price for the service, they said there was no chage. They did not know me from Adam, and they have always been courteous and helpful in servicing my old car. When my Concorde was destroyed in an accident, I was going to get a used car,but have it financed through my insurance company because they offered great used car rates. They shot me down because of a disputed medical bill. I was furious. I went to the dealership to see if they can help,still very upset. Janice showed me a 2007 Pontiac Grand Prix. The car was listed for a little above wholesale,but they still took $1,000 off without me asking. I sold cars for 17 years in South Jersey,and I knew that this was a more than fair asking price. They even gave me $500 for my Concorde with 137,000 miles and a smashed rar bumper and quarter panel. The finance manager was confused as to why the insurance company rejected me. He got me an approval at the same rate as the insurance company. A few words about the up sheets. They are the best I have ever seen in the business. They give you payments for 36,48 and 60 months,for a buy or lease, with different amounts of money down. They hit hard on the interest rates,however. Still it is easy to negotiate a great rate if you are credit worthy. They are printed out in an easy-to-read professional manner. I would also like to point out that Janice Walls is an excellent sales woman. She is very calm and laid back. she puts absolutly no pressure on the buyer. My brother bought a Scion XB from her,and she was courteous to him as well. They even went crazy on his trade,giving him a more than generous deal. If there is any room for improvement, I would recommend that they add a quick lane service center for minor servicing like oil changes and tire rotations. While they offer pick up/drop off services, it would be nice to get the little things done quickly. More
by excarguy
Employees Worked With
Janice Walls
