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Heritage Toyota Catonsville - Service Center

Baltimore, MD

2.4
296 Reviews

296 Reviews of Heritage Toyota Catonsville - Service Center

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May 18, 2019

Great service, friendly people I went in for a routine oil change and the staff was great. I waitwd for my vehicle and was out within goos timing. Thank you More

by Drivera004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Asturias
May 19, 2019 -

Heritage Toyota Catonsville responded

Thank you for taking the time to let us know how we did. If you have any further questions, please give us a call. We're always happy to help!

May 16, 2019

Great experience The staff was attentive and knowledgeable about the issue I was having. During the duration of my wait they kept me updated on the status of my vehicl More

by Rav4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alec Breslaw
May 19, 2019 -

Heritage Toyota Catonsville responded

Thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

May 13, 2019

Great service! I have a very good experience every time I take my car for maintenance. They are efficient and pleasant to deal with. I haven’t had any issues with an More

by TorrMora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck McMurray, Alexandra Sanderson, Crystal Pierre
May 13, 2019 -

Heritage Toyota Catonsville responded

We're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

May 09, 2019

Evan was professional, kind, and amazing! Evan was everything you want as a service rep. Professional, kind, and amazing! I wish I could have him all the time but I can't find him on the roste More

by happy_customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Rouse
May 10, 2019 -

Heritage Toyota Catonsville responded

Hi, thank you so much for your positive comments about Heritage Toyota Catonsville! If you have any further questions, please give us a call. We're always happy to help!

May 01, 2019

Summary Robin is the BEST employee of your organization that I have ever dealt with. She is a great “face” of your dealership and a great spokesperson. She is More

by Reg32153
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Yokum
May 06, 2019 -

Heritage Toyota Catonsville responded

Hi, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

April 30, 2019

I got wonderful service I recommend Catonsville heritage Toyota service center, their job is excellent, their price are reasonable, The adviser who work on front desk , he i More

by Alemante
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Asturias
May 02, 2019 -

Heritage Toyota Catonsville responded

Thanks for the positive feedback and recommendation! If you have any further questions, please give us a call. We're always happy to help!

April 30, 2019

Customer Service Customer service is very important to me. Chuck McMurray did a very good job addressing our service needs. He provides great communication, which is o More

by Offley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck McMurray
May 02, 2019 -

Heritage Toyota Catonsville responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Toyota Catonsville! Please don't hesitate to reach out if there's anything additional we can do for you.

April 23, 2019

Respect This was shown from the time you walked in till the time you left. Non of the employees seemed to frown about anything. Friendly atmosphere. More

by Smeekins8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Yokum, Luis Asturias
Apr 24, 2019 -

Heritage Toyota Catonsville responded

We are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

April 23, 2019

Recalled for air bags. Excellent service provided especially Luis Asturias. Knowledge and courteous. Today they wash our car and dry it. Last time we were there, they gav More

by Toyota Heritage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Breanna Yardborough, Luis Asturias
Apr 24, 2019 -

Heritage Toyota Catonsville responded

We're very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

April 20, 2019

Toyota heritage catsonville They are best with there work and all the advisors are very nice and mr luis is really a great they doing their job perfectly More

by Shoaib123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Morsy, Alexandra Sanderson, Luis Asturias
Apr 24, 2019 -

Heritage Toyota Catonsville responded

Hi! We're so happy we were able to help you out! Thank you so much again for your feedback! We hope you have a great day!

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