Heritage Toyota Catonsville - Service Center

Robin is the best Robin has always gone out of her way to keep my car happy. No matter what the problem, she jumps right on it and has it taken care of. Robin has always gone out of her way to keep my car happy. No matter what the problem, she jumps right on it and has it taken care of. More

Fast and easy. My service advisor was very friendly and make the experience very pleasant. He also seemed to know what he was talking about when explaining my cars r My service advisor was very friendly and make the experience very pleasant. He also seemed to know what he was talking about when explaining my cars recommendations. More

Great service, very friendly and walked me through the entire process! Made me feel very comfortable with all his knowledge of toyota and facilities were v service, very friendly and walked me through the entire process! Made me feel very comfortable with all his knowledge of toyota and facilities were very clean and welcoming. More

Service Luis Asturias is my service advisor. He assisted me and I did not have an appointment. I am happy with my service. My car was wash after service Luis Asturias is my service advisor. He assisted me and I did not have an appointment. I am happy with my service. My car was wash after service More

Wonderful service! I needed to have headlight replaced on my Honda. I went to Heritage without appointment. Wait was minimal and Luis was very kind and professional. I needed to have headlight replaced on my Honda. I went to Heritage without appointment. Wait was minimal and Luis was very kind and professional. More

Crystal is a excellent Service Advisor I’ve had many cars of all males and have been to many dealerships but Heritage Toyota of Catonsville is lucky to have such a great employee in Crysta I’ve had many cars of all males and have been to many dealerships but Heritage Toyota of Catonsville is lucky to have such a great employee in Crystal. She is always so pleasant and knowledgeable to deal with. She my favorite!!!! Thanks for making my day once again!!! More

Service experience I had the pleasure of working with Tajai Dallas. She is very professional always smiling and make sure the service is done quickly. Thanks for the gre I had the pleasure of working with Tajai Dallas. She is very professional always smiling and make sure the service is done quickly. Thanks for the great experience at Heritage Toyota. More

Service on Toyota Corolla Robyn Yokum is my Service Advisor. She is pleasant, courteous and knowledgable. I really appreciate the way she explains the mechanics and needs of my Robyn Yokum is my Service Advisor. She is pleasant, courteous and knowledgable. I really appreciate the way she explains the mechanics and needs of my vehicle. I not only notice the way she shows concern for my vehicle but of the other customers she assisted. Thank you Robyn !!! 😊We need more people like you. More

Best customer service dealership This dealership is extremely professional. They were very knowledgeable and answered all my questions. Leaving there, I did not feel taken advantage o This dealership is extremely professional. They were very knowledgeable and answered all my questions. Leaving there, I did not feel taken advantage of. I would absolutely recommend this dealership to my family and friends. Great job! More

Outstanding Customer Support Next day appointment, On time completion while I waited for service and recall software update. Crystal was great. i highly recommend this dealer for Next day appointment, On time completion while I waited for service and recall software update. Crystal was great. i highly recommend this dealer for scheduled maintenance. More