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Heritage Toyota Catonsville
Baltimore, MD
1,613 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,613 reviews
July 22, 2025
Overall the process was very smooth and were pleased with the outcome. We are pleased with the car especially my husband! the outcome. We are pleased with the car especially my husband! More
by Makiratwo
July 22, 2025
I walked in without even considering the fact that I would by a car I came in just to window shop but derek managed to convince me and show me of the best deals I’ve gotten across 5 dealerships. Everyth would by a car I came in just to window shop but derek managed to convince me and show me of the best deals I’ve gotten across 5 dealerships. Everything went smoothly thru him and the whole process was accommodating. More
by Kimudagoat1
July 19, 2025
Derrick was very helpful in getting me the best deal I could even if it was a bit tough initially he made sure I got what I wanted could even if it was a bit tough initially he made sure I got what I wanted More
by ammarkhan774
Employees Worked With
July 17, 2025
Derrick was very helpful and patient. Was kind enough to shop around to get me cheap insurance Was kind enough to shop around to get me cheap insurance More
by Mannsbernadine7
July 15, 2025
Everyone I spoke to was friendly and made me feel comfortable. I never felt pressured or harrassed. They really worked with me to get me the car that I wanted in my budget comfortable. I never felt pressured or harrassed. They really worked with me to get me the car that I wanted in my budget More
by rodriguezkierstyn
July 11, 2025
Alexandra was knowledgeable and helpful in handling our car rental. She was responsive and easy to work with. Thank you! car rental. She was responsive and easy to work with. Thank you! More
by Kelsey
Employees Worked With
July 09, 2025
This dealership is very slimy. Be careful purchasing here. They breached our contract. They sold me grand highlander hybrid, i put 5k down and signed everything. Later they told me Be careful purchasing here. They breached our contract. They sold me grand highlander hybrid, i put 5k down and signed everything. Later they told me they have a first purchaser already and they cant negotiate out of the car. When i signed the paperwork, they didn't give me the copy, so i had to ask them via email to send me breakdown of my contract. Very very slimy, also when you go to the finance manager, make sure to read everything. The finance manager assigned to me, was trying to not be as clear as possible for the warranty prices. I asked for each price, he said everything so fast. So i asked, 5k for the whole warranties? He nodded, When i re-read the contract it was around 10k of warranty. I went back next business day to remove the warranty. I was told we can remove it when the car arrives. He said"I'll work with you" but you can sense the frustration. Slimy dealership. Do not buy from here. More
by Lo.joshrey
July 07, 2025
When negotiating he had said that I would be able to get my car with leather seats (soft Tex), yet the car came with fabric seats. When confronted about it, he claimed that I had never mentioned wanting lea my car with leather seats (soft Tex), yet the car came with fabric seats. When confronted about it, he claimed that I had never mentioned wanting leather seats. The blatant lying is disappointing, disgraceful and complete unacceptable. More
by Raven
July 02, 2025
Derrick was easy to talk to and was very helpful throughout the process. Would definitely buy another vehicle from Heritage in the future. Thanks, Derrick! throughout the process. Would definitely buy another vehicle from Heritage in the future. Thanks, Derrick! More
by elewis5186
