Heritage Subaru Owings Mills - Service Center

Routine service Went in for a scheduled service appointment. Everything was completed as promised and on time. Future recommendations were made as to what work will b Went in for a scheduled service appointment. Everything was completed as promised and on time. Future recommendations were made as to what work will be needed next for my car so that I can plan accordingly. More

Friendly The staff was friendly and knowledgeable. The reception area was clean and comfortable. The work to be performed was explained to me in a clear and The staff was friendly and knowledgeable. The reception area was clean and comfortable. The work to be performed was explained to me in a clear and concise manner. All service was performed as expected . I highly recommend Heritiage Subaru. More

Always a Great Experience My Subaru is a 2012 and has been cared for exclusively at Heritage. They have done everything possible to keep me and my Forester happily on the road. My Subaru is a 2012 and has been cared for exclusively at Heritage. They have done everything possible to keep me and my Forester happily on the road. More

Great quick service. Efficient and accurate Service agent Bob Middleton is always pleasant. And he follows up before and after your appointment tp make sure you are satisfied. Very pleasant staf Service agent Bob Middleton is always pleasant. And he follows up before and after your appointment tp make sure you are satisfied. Very pleasant staff and clean environment. More

Always great I appreciate their expertise their honesty their friendliness and there efficiency. I especially like bills follow up on his good sense of humor. It’ I appreciate their expertise their honesty their friendliness and there efficiency. I especially like bills follow up on his good sense of humor. It’s a little ways from my house, but worth the drive. More

I have been satisfied every time I brought my car to this se I found Bill at service very honest man treating you very well.like family member. Very knowledgeable and hard working man.I command the manager to ha I found Bill at service very honest man treating you very well.like family member. Very knowledgeable and hard working man.I command the manager to have an employee like him. More

Oil change service The service was done as scheduled in a timely manner with a checklist of what was completed. The workmanship has always been of a good quality . The service was done as scheduled in a timely manner with a checklist of what was completed. The workmanship has always been of a good quality . More

Very Good Customer Service My Service Advisor is William Middleton and he prides himself on knowing his customers by name & doing his best to accommodate the best economical way My Service Advisor is William Middleton and he prides himself on knowing his customers by name & doing his best to accommodate the best economical way to service your vehicle along with a follow up call to make sure you are satisfied. The Service Dept itself is very cordial and seems to create an atmosphere of "your car is in good hands here" and that's a comfort I like as long as the service is quality assured & I don't have to bring my car back for the same issues...I'm very satisfied! More

Quick and easy It was very easy to schedule an appointment. I dropped off my car in the evening and it was ready by 9AM the next morning. Very quick service! It was very easy to schedule an appointment. I dropped off my car in the evening and it was ready by 9AM the next morning. Very quick service! More

Came in for 60k mile service I recommend anyone and everyone who owns a Subaru to do maintenance at Heritage. If you can, ask for Bill. He’ll definitely help you out and work with I recommend anyone and everyone who owns a Subaru to do maintenance at Heritage. If you can, ask for Bill. He’ll definitely help you out and work with you in terms of pricing. I was thinking of putting off the tune up but with his help, the price became much more manageable. I will continue to do business with these guys. Thanks again Bill! More