Heritage Subaru Owings Mills - Service Center

Took my 2007 Forrester in for routine service. The safety inspection indicated that I needed front brakes - no complaints at 42,500 miles. I asked Harry "how long will it take" - About 90 minutes wa safety inspection indicated that I needed front brakes - no complaints at 42,500 miles. I asked Harry "how long will it take" - About 90 minutes was the answer. 80 minutes later Harry came into the waiting room to let me know that my car was finished. Heritage has a nice waiting room with TV and High Speed Internet - complimentary coffee (which is like dishwater) and sodas. Fortunately there's a Starbucks a block away - an easy walk. More

Standard Subie 7500 mile service. Done right, the first time, on time. Reasonably priced for the work that was done. The Heritage loyalty plan creates an opportunity for every 5th oil change free - which time, on time. Reasonably priced for the work that was done. The Heritage loyalty plan creates an opportunity for every 5th oil change free - which gets it down to $ 20 - which is a GREAT price ! More

Jim Schrader has always given an honest and accurate estimate and explanation. The repairs have been necessary, reasonably priced, and done right the first time. No come backs. Jim Schrader is loved estimate and explanation. The repairs have been necessary, reasonably priced, and done right the first time. No come backs. Jim Schrader is loved and respected by every customer that I have seen him interact with. The parts department is respectful and they have excellent follow through. You can count on the parts department to have the parts in stock. More