Heritage Mazda of Bel Air

From the moment that I walked onto the lot, Will took care of me and listened to my needs and wants and found the PERFECT car for me and my family. From there, he introduced me to Stephanie who worked re care of me and listened to my needs and wants and found the PERFECT car for me and my family. From there, he introduced me to Stephanie who worked really hard to make sure that I got my car. They were both very professional and personable. I felt like I mattered as a customer and I was not treated as just another sale. I even got follow up phone calls from both just to see how the car was working out. I have recommended and I will continue to recommend to my friends, family, and co-workers that they check out Mile One Heritage and speak to Will and Stephanie. Their customer service extends beyond the sale of the car and exceeds any other experience that I have ever had when dealing with a car dealership. More

Fred was great. He was responsive helpful and friendly. No BS. Contacted him by phone on a Friday night after doing a lot of research on the internet and narrowing my choice to a Mazda6. Fred emailed all No BS. Contacted him by phone on a Friday night after doing a lot of research on the internet and narrowing my choice to a Mazda6. Fred emailed all pertinent data on the car Friday evening. I bought the car on Saturday. More

I had a 2007 Mazda3 Grand Touring that was a car to be proud of. However, it was sadly totaled after an accident. Immediately I called Wil Wells and let him know of the possibility of being in the market proud of. However, it was sadly totaled after an accident. Immediately I called Wil Wells and let him know of the possibility of being in the market for a vehicle. He is a very gentle and kind person who really knows how to take what a person can view as a typically stressful experience and put the excitement back into it instead. I test drove a 2010 Mazda3 Grand Touring, while I was "sad" it did not come in my Aurora Blue, I was sold pretty much after the test drive. Wil reviewed the basic information with me of the car, went on the test drive route with me, which allowed me to test braking, acceleration and feel the overall quality of the ride (It was excellent!). He was very thorough in explaining my financing options in terms of money down and gave me options. I was also thrilled with the financing options given to me through Mazda directly. The price was unbeatable. I had been comparing an used vehicle and I would have spent close to, if not more, for a used vehicle (I was look at a 2007-2008) than I did on my 2010. I had been very stressed prior to my going into MileOne Heritage Mazda of Bel Air, however, it was so exciting... even the Finance Manager noticed I couldn't wait to sign my name on the papers! He was very helpful with discussing warranty options and honest. Instead of dreading the long 5 hours, I'm VERY appreciative of the experience. Not only was the service great, but I definitely did not drive off the lot with any regrets of "Oh I wish I had gone with this car..." Or "I should have gotten another blue one!" I am happy with my 2010 Mazda3 Grand Touring in Liquid Silver and while there are several Mazda dealerships, I would drive the distance to get the quality service and experience again right in Bel Air. Thank you to Wil Wells and those who helped in my experience. Your patience with my pickiness and millions of questions is appreciated! More

Larry Eaton was awesome to work with. He gives you straight forward answers and delivers on what he says. Larry answered all my questions and in my quest for an undecided vehicle type, he was patient straight forward answers and delivers on what he says. Larry answered all my questions and in my quest for an undecided vehicle type, he was patient and attentive as I discussed numerous vehicle types and test drove different vehicles. Larry was extremely instrumental in guiding me to the vehicle (Mazda CX-7) that I ended up purchasing and he is currently in process of following up a couple of things for me to finish delivery of the vehicle. I met Hillary as I went thru the financing part and she was very nice, professional, and efficient. She is able to combine a touch of the personal while remaining 100% professional (Not everyone can pull that off). She was very knowledgable and answered all of my questions as well. I met some other folks at the dealership as well, who were all very personable. By the way, I shopped 7 other dealers BEFORE finding Larry at Mile One Heritage Mazda. Most of them were less than interested in my time or acted as if I was interrupting their day. A few have still not called back when they said that they would. This is my 3rd purchase through a Mile One dealersip and all have been very good experiences, but this one by far, was the best. I will always reccomend this dealership and especially sales person Larry Eaton. Bill Jackson 804-651-5719 More

This is a great dealership to go to. It has a very friendly and helpful group of people working there. Very accomodating of the buyer's needs. I will definitely be telling my friends about the Mileone friendly and helpful group of people working there. Very accomodating of the buyer's needs. I will definitely be telling my friends about the Mileone dealership in BelAir. Buyers, regardless of credit rating or financial constraints, should consider this dealership. More

We came to the dealership looking for our next car, we met Mr. Levitt and he made our car buying experience a very pleasant one. He was very helpful and went above and beyond to make this a great experien met Mr. Levitt and he made our car buying experience a very pleasant one. He was very helpful and went above and beyond to make this a great experience. The financial manager, worked with us to decide leasing versus purchasing. We are very pleaed, we love our car, we love the service they provide and we would recommend this dealer to anyone looking for a great new mazda ! More

My daughter and I were looking for a new car for her high school graduation gift. After researching various brands of vehicles on the internet she wanted to test drive a Mazda 3. We went to Mile One Heritage school graduation gift. After researching various brands of vehicles on the internet she wanted to test drive a Mazda 3. We went to Mile One Heritage in Bel Air and met Fred Leavitt. Fred was very patient with my daughter who was asking a lot of question about the vehicle. Fred took the time to go through the vehicle with her and made her comfortable with it. (I rate Fred great for customer service). This was the first time my daughter was buying a new vehicle and Fred made the experience a great one for her. After test driving numerous vehicles my daughter did not receive the same customer as she did from Mile One. We even came back for a second test drive and Fred gave us his great customer service attention. Everyone at Mile one was great to deal with. They were all helpful and wanted to make my daughter have a good experience in buying her first new car.(Rated Overall Experience great for this) Rated pricing good due to the numerous time of going back and forth to talk to the manager. That made it stressful for my daughter. Overall it was a great buying experience and would recommend them to my friends and family. More

I was treated corteously, the car I wanted was identified, the right price for my trade-in was offered, excellent financing was arranged and I said yes. I got exactly what I was looking for at th identified, the right price for my trade-in was offered, excellent financing was arranged and I said yes. I got exactly what I was looking for at the price I wanted. Wil was direct, polite, friendly and attentive. Could not have asked for more from a car salesman. More

Mile One Heritage Mazda Bel Air is the BEST place to buy a new Mazda. Friendly service and very positive sales process. They look to educate you on all options and products in a low pressure atmosphere. a new Mazda. Friendly service and very positive sales process. They look to educate you on all options and products in a low pressure atmosphere. They have a great inventory, or will find whatever make, model you are looking for and obtain for you within 24 hours. Their website is very good and helps w/ the sales process letting you know what inventory they have, as well as special internet pricing. If you need service later, the service dept is very easy to work w/ and low pressure to do extra work like some other dealerships. More

I knew it was time for a new car when my old one wound up needing $2500 worth of engine and brake work. Ken Arment was incredibly helpful in getting me not only a great price, but also in helping me find ex needing $2500 worth of engine and brake work. Ken Arment was incredibly helpful in getting me not only a great price, but also in helping me find exactly the car I want. The atmosphere at the dealership was friendly, professional and very helpful. Ken took time to really listen to what I wanted in a car, and helped me select the perfect one. I love getting into my car every morning now and I have him to thank! Beyond Ken, everyone I encountered at the dealership was more than happy to help me with anything I needed. In fact, several staff members even stayed late so that I could purchase the car that day. I would strongly recommend Mile One to anyone looking for a new or used car. More