Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Heritage Mazda of Bel Air
Fallston, MD
2,016 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,016 reviews
January 02, 2026
Good customer service. Requested to find a vehicle I as looking for and got a call a week later that it was already at the dealership. Attentive and knowledgeable. Christia Requested to find a vehicle I as looking for and got a call a week later that it was already at the dealership. Attentive and knowledgeable. Christian was pleasant More
by Lana M
December 30, 2025
All around good experience. Everyone was polite and attentive. I did not feel any pressure to buy a car. Everyone was polite and attentive. I did not feel any pressure to buy a car. More
by CHRISLFRANK
December 30, 2025
Good people! Treated with empathy and understanding by Paul Gallo and Josh Wolf when I could not complete a purchase due to unforeseen circumstances. Have purchas Treated with empathy and understanding by Paul Gallo and Josh Wolf when I could not complete a purchase due to unforeseen circumstances. Have purchased from here before in 2021 More
by Geoff Peterson
December 30, 2025
Working with Chris Holder at Heritage Mazda was an amazing, stress-free experience! He was honest, professional, friendly and knowledgeable about the vehicle I was interested in purchasing. He listen amazing, stress-free experience! He was honest, professional, friendly and knowledgeable about the vehicle I was interested in purchasing. He listened to exactly what I needed(wanted) and never pressured me. He went through the features of the various models clearly and circled back when needed. Thank you Chris, I’m confident the right vehicle was purchased for me. Highly recommend Chris😊! More
by lori.fairchild
Employees Worked With
December 28, 2025
Ken was a great instructor on how to use the car. He was very knowledgeable and enthusiastically educated me on all the features. He patiently and fully answered all my questions. And followed up wit He was very knowledgeable and enthusiastically educated me on all the features. He patiently and fully answered all my questions. And followed up with me afterwards to say that I could contact him if I had any questions about the car. More
by GAUTAM.SARIKONDA
December 27, 2025
Ken was terrific at explaining everything and getting the car set up. It was a pleasure car set up. It was a pleasure More
by Dkrab1
December 27, 2025
We had a good experience, however it should not take 6. 5 hours to trade in a leased vehicle. We’ve been Mazda customers for almost 9 years and this was the longest wait time we’ve ever experienced. 5 hours to trade in a leased vehicle. We’ve been Mazda customers for almost 9 years and this was the longest wait time we’ve ever experienced. More
by lcurrie114
December 23, 2025
My wife, Caroline and I had a wonderful experience. We want to thank Steve Ward, Paul Gallo., Josh Wolf and Angela Kendig for all their help. We want to thank Steve Ward, Paul Gallo., Josh Wolf and Angela Kendig for all their help. More
by bcbinko
December 22, 2025
Chris was very helpful and knowledgeable about the car we were purchasing. He kept us at ease as car buying can be stressful. were purchasing. He kept us at ease as car buying can be stressful. More
by meccacthc
December 20, 2025
Have bought all of our cars from Heritage for the past 15 years. Will only deal with Ken Arment. He is the best. years. Will only deal with Ken Arment. He is the best. More
by barbaramorlock
