Heritage Mazda Towson - Service Center

Good experience. I have confidence in the Heritage representatives to provide good customer service, accurate car evaluations and honest recommendations for the proper maintenance of my Mazda. representatives to provide good customer service, accurate car evaluations and honest recommendations for the proper maintenance of my Mazda. More

Karl is always friendly and provides excellent customer service. Karl is informative as to the needed services and he does it in a efficient manner service. Karl is informative as to the needed services and he does it in a efficient manner More

Karl fully explained everything, was patient with me, applied available discounts without my asking, and even recommended waiting for a special sale next month before taking action. applied available discounts without my asking, and even recommended waiting for a special sale next month before taking action. More

These guys are the best. This is the 4 car is have bought from them. I always comeback for service. I would not go anywhere else. from them. I always comeback for service. I would not go anywhere else. More

I am pleased with the services that I get from your company. Everyone has been always very friendly, positive, honest, very helpful and I am grateful with my experience for being your customer. Thank company. Everyone has been always very friendly, positive, honest, very helpful and I am grateful with my experience for being your customer. Thank you for your helps. More

I have taken my Mazda 2 in for routine service and maintenance since purchased. The service staff Mr. Karl Cook and Ms. Dora are always courteous and accommodating. I love the new Video service where maintenance since purchased. The service staff Mr. Karl Cook and Ms. Dora are always courteous and accommodating. I love the new Video service where you can watch the mechanics working on your car! More

I called on Friday morning with an issue that could have been an emergency (it was not) and my concern was handled efficiently and with courtesy by service manager. Dora Norman, who returned my call within been an emergency (it was not) and my concern was handled efficiently and with courtesy by service manager. Dora Norman, who returned my call within minutes. She scheduled me in two hours and my car was checked and serviced in another 2 hours. Karl Cook, who handled me in the shop was likewise kind and explained everything thoroughly. I was in good hands. Left my car with him, went to lunch with a friend, fun day! Thank you. Vj More

Was coming in for an kill change and rotation. Service was great, got in and out very fast. Everyone was very friendly and I felt at home while I was getting work done. was great, got in and out very fast. Everyone was very friendly and I felt at home while I was getting work done. More

First time in service Was 19 year old daughters first time bringing car in for service. Everyone was helpful and professional. GM, Mitch Giller, even walked her through th Was 19 year old daughters first time bringing car in for service. Everyone was helpful and professional. GM, Mitch Giller, even walked her through the process. Thanks team Towson Mazda. More

Karl was outstanding and very knowledgeable. I do not normally like to go to a dealer but I will come back just for him. He was also got me into a loaner that I am love with. normally like to go to a dealer but I will come back just for him. He was also got me into a loaner that I am love with. More