Back

Heritage Mazda Towson - Service Center

Lutherville, MD

4.6
210 Reviews

210 Reviews of Heritage Mazda Towson - Service Center

Sort by
October 16, 2020

Excellent service. Kind, courteous repair coordinators. Clean and well appointed waiting area. The work was prompt and of high quality. I would be happy to recommend this team. More

by jherzenb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cleveland Lanham
Oct 26, 2020 -

Heritage Mazda Towson responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. If you're ever in need of more help, please let us know!

October 07, 2020

Heritage Mazda service is great to deal with. The staff and especially Justin are responsive and most helpful! Look forward to next service visit. Many thanks! Mark More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Ward
Oct 13, 2020 -

Heritage Mazda Towson responded

Mark, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional questions, we will be more than happy to assist you! Safe travels!

October 03, 2020

This dealership is wonderful,honest,friendly,professional. I love having my service here very fast and efficient for routine oil changes. Highly recommend for buying Ma More

by Varsha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dora Norman, Karl Cook
Oct 07, 2020 -

Heritage Mazda Towson responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Heritage Mazda Towson. Thank you again for letting our team know how we did! We look forward to helping again in the future. Safe travels!

October 01, 2020

Love this dealership! We’re on our 3rd Mazda. Never have had an issue & service is efficient and pleasant... always done while I wait in a very comfortable area. More

by patkins969
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karl Cook
Oct 07, 2020 -

Heritage Mazda Towson responded

Hello, we're glad you had such a wonderful experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help! Safe travels!

September 23, 2020

Brian went beyond expectations to provide service and save me money by checking warranty on mechanical part. Went over options for tires and costs associated More

by Jim.hall4878
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Williams
Sep 28, 2020 -

Heritage Mazda Towson responded

Jim, thanks for your great review, and for giving our dealership such a high star rating! We want all our customers to feel this way when leaving our dealership! Safe travels!

September 15, 2020

Excellent services!!! Excellent customer services!!! Clean business!! Bathroom always clean when I get service done . They value the customer and there concerns about what’s going on with there vehicle. More

by ashleyalston89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Williams, Karl Cook
Sep 16, 2020 -

Heritage Mazda Towson responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review! We want all our customers to feel this way when leaving our dealership! Safe travels!

September 10, 2020

I’ve had service multiple times at Heritage Mazda Towson does service the employees is always top rate would recommend over and over again love Mazda More

by Ljonesx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Williams
Sep 14, 2020 -

Heritage Mazda Towson responded

Ljonesx, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

September 10, 2020

Good communication with the service center and easy to schedule and work with. Rep went out of the way to locate coupons savings. Nice job. More

by Horan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Williams
Sep 14, 2020 -

Heritage Mazda Towson responded

Horan, thank you for your high star rating. We're happy to see that your experience with us was excellent! We want all our customers to feel this way when leaving our dealership! Safe travels!

August 31, 2020

Everyone is always courteous and knowledgeable. I would highly recommend your dealership to my friends and family. Over the years I have purchased cars from your dealership and had all of the repairs d More

by Marthad65
Recommend Dealer
Yes
Employees Worked With
Bryan Williams
Sep 04, 2020 -

Heritage Mazda Towson responded

Martha, thank you for your high star rating. We're happy to see that your experience with us was excellent! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 28, 2020

Dropped car off for an installment; received a loaner car; job was completed ahead of schedule. Great service. Will continue to bring car to Heritage Mazda - Towson. More

by 1stLease
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karl Cook
Aug 30, 2020 -

Heritage Mazda Towson responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

...
6
...