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Heritage Mazda Towson - Service Center
Lutherville, MD
210 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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210 Reviews of Heritage Mazda Towson - Service Center
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April 22, 2021
Karl is fantastic. Alert and helpful. He knows his business , He was responsive and gave me a call when work was finished. No waiting for check out- good personal service business , He was responsive and gave me a call when work was finished. No waiting for check out- good personal service More
by mem3619
Employees Worked With
Karl Cook
April 19, 2021
ick S provided exceptional customer service! He truly makes a customer feel comfortable and I wish I could receive customer service like his everywhere I go. He kept me updated on my car and answered all makes a customer feel comfortable and I wish I could receive customer service like his everywhere I go. He kept me updated on my car and answered all of my questions without rushing. Good customer service is hard to find and definitely appreciated when received. Kudos to Nick! Keep up the great work! More
by Nia
Employees Worked With
Nick Stennett
April 19, 2021
ick S provided exceptional customer service! He truly makes a customer feel comfortable and I wish I receive customer service like his everywhere I go. He kept me updated on my car and answered all of my makes a customer feel comfortable and I wish I receive customer service like his everywhere I go. He kept me updated on my car and answered all of my questions without rushing. Good customer service is hard to find and definitely appreciated when received. Kudos to Nick! Keep up the great work! More
by Nia
Employees Worked With
Nick Stennett
April 16, 2021
I had a great experience at Heritage Mazda! They did my routine maintenance and had me back on the road in under an hour! Nicholas was very professional and provided timely updates throughout the process. routine maintenance and had me back on the road in under an hour! Nicholas was very professional and provided timely updates throughout the process. This made it a very pleasant and efficient experience. More
by ekoontz75
Employees Worked With
Nick Stennett
April 01, 2021
Very professional Car Dealer. The service that was done on my CX-5 was excellent. Good work done!!!!!! I am glad that I purchase my vehicle at this Dealership. on my CX-5 was excellent. Good work done!!!!!! I am glad that I purchase my vehicle at this Dealership. More
by timwall
Employees Worked With
Tony Houston, Hugh Barnett, Karl Cook, Justin Ward
April 01, 2021
Excellent service, will definitely go back when my car needs maintenance. Everything was prompt, professional and the Towson Mazda staff was very courteous. Thank you! needs maintenance. Everything was prompt, professional and the Towson Mazda staff was very courteous. Thank you! More
by bradleygr
Employees Worked With
Justin Ward
February 24, 2021
Everyone was professional and polite. My services were performed in a timely manner. I would definitely recommend this service department for future service if needed. performed in a timely manner. I would definitely recommend this service department for future service if needed. More
by Cyndy
Employees Worked With
Adam
February 19, 2021
Great service depth. Friendly. Reasonable prices. Car ready when promised. Waiting room is comfortable with good variety of coffee. Easy to make spot. On line. ready when promised. Waiting room is comfortable with good variety of coffee. Easy to make spot. On line. More
by Jstrunge
Employees Worked With
Nick
