Heritage Mazda Towson - Service Center

Great customer service Helpful and friendly staff who are there to service your car with integrity and hospitality. Bryan is always responsive and knowledgeable about immedi Helpful and friendly staff who are there to service your car with integrity and hospitality. Bryan is always responsive and knowledgeable about immediate service needs. More

Another great service experience Jennings customer service was stellar as usual. I highly recommend Heritage service dept. and specifically Jennings. The other service members are mor Jennings customer service was stellar as usual. I highly recommend Heritage service dept. and specifically Jennings. The other service members are more than capable as well🤙. More

Another Great Experience! As always, the Mazda dealership in Timonium performed above and beyond. I stopped in without an appointment, had my tire repaired, oil checked, and a As always, the Mazda dealership in Timonium performed above and beyond. I stopped in without an appointment, had my tire repaired, oil checked, and a multi-point inspection performed, and was out the door in 45 minutes. Everyone is very pleasant and accommodating, and the waiting area is very comfortable. Another Great Experience! More

Excellent service-as always! Service was to install aftermarket equipment and routine maintenance. As always, extremely efficient service; job done right from the beginning! From Service was to install aftermarket equipment and routine maintenance. As always, extremely efficient service; job done right from the beginning! From order to pick-up, all aspects totally professional! More

Jennings and Dora are awesome I had a warranty issue. It took a little bit for them to figure out what was wrong but Jennings was always keeping me up to date on everything. Dora I had a warranty issue. It took a little bit for them to figure out what was wrong but Jennings was always keeping me up to date on everything. Dora was also great keeping me up to date. Since they had to order parts they were nice enough to give me a loaner. Thanks for your help. It was great also that my sales rep Austin came to check on me. He wasn’t just there for the sale he was there after. He was the one that set up my service appointment. More

A newer, upgraded, prettier ride... Mazda 2017 Zoom zoom It’s always a pleasure to go to Heritage for purchasing or servicing my car. I am getting a newer safer car with dealer warranty for same price. For 4 It’s always a pleasure to go to Heritage for purchasing or servicing my car. I am getting a newer safer car with dealer warranty for same price. For 4 more years zoom zoom More

Helpful, friendly service Came in to have the battery replaced in my key. The key turned out to have a faulty part and would not close after being opened. Without any hassle, J Came in to have the battery replaced in my key. The key turned out to have a faulty part and would not close after being opened. Without any hassle, Jason replaced it, and was very friendly about it. He handled the situation in a very professional manner and I was thrilled by his level of service. More

Service writer went above and beyond the call of duty I had my 2014 cx5 in for regular maintenance and had a question about tire warranty. My service writer was able to contact the tire manufacturer to re I had my 2014 cx5 in for regular maintenance and had a question about tire warranty. My service writer was able to contact the tire manufacturer to resolve the question (Plus their service lounge is awesome, with computer desks, coffee and a kid's play area.) More

Great service Came in for an oil change, no hassle, quick and easy great customer service!! Jennings was great from start to finish!! Definitely recommend to anybod Came in for an oil change, no hassle, quick and easy great customer service!! Jennings was great from start to finish!! Definitely recommend to anybody looking for great service!! More