Heritage Mazda Towson - Service Center

Excellent Service I have never had the kind of service that I have been getting at Heritage Mazda. They are so friendly. I had my first maintenance and waited for it I have never had the kind of service that I have been getting at Heritage Mazda. They are so friendly. I had my first maintenance and waited for it to be done. They kept checking on my and giving me updates. It was quick and easy and cheap because they sent a coupon! More

Love coming to Mazda dealership to get my car serviced I like coming to get my car service done here amazing people friendly & they will tell u what's really wrong with the car & what can wait I like coming to get my car service done here amazing people friendly & they will tell u what's really wrong with the car & what can wait More

Friendly service I took my daughter's Mazda 3 in for service and the staff at Heritage Mazda were wonderful. Bryan, Jennings, and Kevin were friendly and patiently an I took my daughter's Mazda 3 in for service and the staff at Heritage Mazda were wonderful. Bryan, Jennings, and Kevin were friendly and patiently answered all of my questions. I would highly recommend this dealership. More

Excellent Service I enjoyed my visit . They explained everything to me . They helped me understand how to use my GPS better and the service only took about an hour !! I enjoyed my visit . They explained everything to me . They helped me understand how to use my GPS better and the service only took about an hour !! More

Great customer service I appreciate the customer service that is provided by the service reps. Jennings is especially professional and caring with the customers. Carl? I bel I appreciate the customer service that is provided by the service reps. Jennings is especially professional and caring with the customers. Carl? I believe is his name. Is very thorough, cool and knows his stuff. He sits tuft next to Jennings. Thanks so much. More

Service Bought my car a few months ago from Mazda of Towson and just brought it for firat service. Way in & out in no time. Wasn't pressured into buying other Bought my car a few months ago from Mazda of Towson and just brought it for firat service. Way in & out in no time. Wasn't pressured into buying other things. I was overall very happy with my experience More

Excellent service again I ran over a nail and went straight to the dealership. I had my 18 month old with me and Jennings helped me right away. My car was taken care of and I I ran over a nail and went straight to the dealership. I had my 18 month old with me and Jennings helped me right away. My car was taken care of and I was given a loaner. The car was fixed quickly and everyone was very kind and professional. I am continuously impressed by the courteous and professional manner of everyone I deal with at this service center. More

Stellar service They corrected my steering. I originally tried having it aligned multiple times at a different shop. They fixed the problem in one try. Very competent They corrected my steering. I originally tried having it aligned multiple times at a different shop. They fixed the problem in one try. Very competent and knowledgeable about Mazda. More

Good service I stopped in to see if it was possible to gat an alignment without an appointment. It was possible to get the alignment, which was done. While the s I stopped in to see if it was possible to gat an alignment without an appointment. It was possible to get the alignment, which was done. While the service was being performed, I test drove a newer model. Both the service area and sales area people very helpful and friendly. More

Exceptional client service Heritage Mazda Towson provides an exceptional car maintenance experience thanks to Jennings. Not only he goes above and beyond in providing a great cl Heritage Mazda Towson provides an exceptional car maintenance experience thanks to Jennings. Not only he goes above and beyond in providing a great client service but he is also very knowledgeable and very responsive to our needs. For example, I needed new wheels for my Mazda 6 and Jennings assisted me from start to finish. I am a CPA in a large public accounting firm and my schedule is not flexible during the tax season. Jennings was aware of my busy work schedule and made everything possible to accommodate my needs by scheduling the appointment to replace the rims of my vehicle right after my last major deadline. Because of Jennings' generosity of spirit and his utmost professionalism, my wife and I highly recommend Heritage Mazda Towson, and we look forward to working with the team in the future. More