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Heritage Mazda Towson - Service Center

Lutherville, MD

4.6
210 Reviews

210 Reviews of Heritage Mazda Towson - Service Center

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April 30, 2019

Maintenance of Mazda CX-5 Always impressed with the service at Heritage Mazda on York Road, in Lutherville. Justin did a great job of explaining the recommended maintenance for More

by Lisa M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Ward
May 02, 2019 -

Heritage Mazda Towson responded

Hi Lisa, we're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

April 24, 2019

Srevice Department J Warehime Thank-you Jay for your invaluable help in how to deal with scratches on my car. I appreciate you walking out t my car and showing me what I need t do More

by JJP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Warehime
Apr 29, 2019 -

Heritage Mazda Towson responded

Thank you for sharing your response to the quality of service our staff provides! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 16, 2019

More Work So far so good. We will see how this turns out. I always enjoy myself at this dealership. Everyone is thoughtful and informative.Thanks Mazda! More

by Ilut0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Ward
Apr 22, 2019 -

Heritage Mazda Towson responded

We are glad to hear you always have an enjoyable experience at our dealership! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

April 16, 2019

My experience at Heritage Mazda During my visit, (sales and service) everyone their was professional, yet friendly, courteous, kind, considerate, and thoughtful. They made sure I was More

by Tricia925
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A lot of employees worked with me with the sale of my vehicle in which I don't remember their names, but all of them were kind and friendly to me. , Jody DeSell, Orem Abels, Brandon Fahie, Justin Sloat, Lavon Pratt, RJ Shen, Justin Ward, Jairo Nieto, Jamil Gordon
Apr 22, 2019 -

Heritage Mazda Towson responded

Tricia, we're happy you found our staff to be so supportive during your experience here at Heritage Mazda Towson! Please don't hesitate to reach out if there's anything additional we can do for you.

April 05, 2019

Hugh Barnett Wonderful! Hugh was very helpful and provided service excellence . He represents what Heritage Mazda Towson advertises. Thank-you for having him on y More

by JJP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dora Norman, Hugh Barnett, Karl Cook
Apr 16, 2019 -

Heritage Mazda Towson responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Mazda Towson! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 05, 2019

Great service! Poncho was a great help! He gave me a ride to work! The service was quick and reasonably priced! I’m glad to give them my business! More

by Carguy27462
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jairo Nieto
Apr 17, 2019 -

Heritage Mazda Towson responded

Hi! We're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 31, 2019

Best service ever. Heritage Mazda did an exceptional job servicing my Mazda. Their service specials were great. My service representative Bryan Williams was also profess More

by Cindy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Williams
Apr 20, 2019 -

Heritage Mazda Towson responded

We are happy to hear that we could get you back on the road with confidence! Come back and see us again any time!

March 30, 2019

Quick and easy Called in for an oil change, no problem in and out within the hour!! Super friendly great customer service!!! Will definitely be back here for both my More

by Cheekychap85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Williams, Justin Ward
Apr 02, 2019 -

Heritage Mazda Towson responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

March 30, 2019

Great service, great staff! As always, I received prompt service and everyone who works at Heritage Mazda is very friendly and courteous. I’m always telling people about Heritage More

by kcsmiley91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff, Bo Hudson, Dora Norman, Bryan Williams, Brandon Fahie, Craig Chappell, Karl Cook, Mike McGuire, Doug Lamkin, Justin Sloat, Justin Ward
Apr 01, 2019 -

Heritage Mazda Towson responded

We're so glad you always have such a positive experience with us! We appreciate your business and look forward to your next visit! Take care!

March 29, 2019

Great service! Great service with friendly staff. Nice waiting area and great prices. Would recommend to others for service as well as sales. Great overall team at M More

by Bgieselman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Ward
Apr 01, 2019 -

Heritage Mazda Towson responded

Thanks for the positive feedback and recommendation! If you have any further questions, please give us a call. We're always happy to help!

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