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Heritage Mazda Towson - Service Center

Lutherville, MD

4.6
210 Reviews

210 Reviews of Heritage Mazda Towson - Service Center

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June 22, 2024

Clean, quiet, respectful dealership. Tyler Stokes was a real pleasure to talk to. I will work with him when it's time to buy my next vehicle. More

by munmurph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Stokes
Jun 23, 2024 -

Heritage Mazda Towson responded

Hi, thank you for your support! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Mazda Towson!

March 20, 2024

He is a liar and a cheat. He won't tell you to your face that he's screwing you over because he didn't want a scene to be made and other customers would know they shouldn't do More

by Pissed off
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Barry Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2024

They have the best customer service reps and I would recommend anyone there for service. More

by keysha_patterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean Marino, Asha Queen , Paris Tato, Kashae Porter
Mar 04, 2024 -

Heritage Mazda Towson responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 30, 2024

Barry and the team of Service Advisors are always professional, courteous, and helpful. He is extremely responsive and goes out of his way to provide excellent customer service, ensuring satisfaction More

by kjohlitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Heritage Mazda Towson responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

November 27, 2023

Stef was very interested in my Mazda journey. Not only was he a great spirit, but also a handsome looking gentleman! I was very impressed with his work even with only 2.5 years of experience! He More

by Juliet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stef P
Nov 30, 2023 -

Heritage Mazda Towson responded

Hi Juliet, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 05, 2023

They always dealt with any problem I had in a timely manner. I appreciated their quick response time too. More

by pyeager1012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Heritage Mazda Towson responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 02, 2023

Service advisor Megan always makes customer happy & smile. She provide very detailed advice what do and smooth scheduling. Our family very pleased Mazda Towson because her. After-service is very import More

by 2500 turbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Moxley
Aug 07, 2023 -

Heritage Mazda Towson responded

Hi, thanks for your great review, and for giving our dealership such a high star rating!

May 27, 2023

Mazda Towson is a very reputable business all the way around just got service and as usual all business very quick and thorough always More

by Irvinjet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Entire service desk
Jun 05, 2023 -

Heritage Mazda Towson responded

Hi, thank you so much for your positive comments about Heritage Mazda Towson! We hope you continue to choose us for all your automotive needs! Take care!

March 11, 2023

As always, I am very satisfied with Mazda Service Center. Tom Aberle, my service adviser, was very courteous and professional. He sent me a video of my vehicle's inspection and I am very pleased with the rec More

by johmartz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Aberle
Mar 14, 2023 -

Heritage Mazda Towson responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help.

March 09, 2023

Staff was very friendly. My vehicle was serviced and back to me in good time. More

by russjohns2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2023 -

Heritage Mazda Towson responded

Hix, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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