
Heritage Mazda Towson
Lutherville, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,353 reviews
No hassles, honest, & quick. I have always dreaded buying a new car with my past experiences leading me to expect a disingenuous, difficult, and altogether unpleasant interaction I have always dreaded buying a new car with my past experiences leading me to expect a disingenuous, difficult, and altogether unpleasant interaction with my sales person and management. My experience with Bo, (Jimmy Hudson) however, was of a completely different nature. Bo was respectful of my time, listened to what I said, and never once tried to play the "let me get my manager game" I walked out of Heritage with the car I wanted at the price I knew it was worth. More
Great! This was my first experience with Heritage Mazda Towson. At first, I was very apprehensive, not knowing anyone at the dealer or the area because I liv This was my first experience with Heritage Mazda Towson. At first, I was very apprehensive, not knowing anyone at the dealer or the area because I live about an hour away. So, I did most of my research online through their website and confirm that the vehicle I was interested in was still there. When I arrived, I spoke with Derryck Davis, who was our sales contact and was impressed with his outstanding customer service. No slick sales gimmicks, no pressure, no attempts at manipulative ploys. Just great, accommodating service. Despite my skepticism, I ended up purchasing the vehicle I was interested in, for a price that I was comfortable with. There were no hassles, just civil, relaxed negotiations. Derryck went above and beyond when I had questions about the car’s info. and financing process. Ultimately, he gave me a complete peace of mind, which we all know, is close to priceless. More
Friendly and Efficient This was my first time working with this dealership. They did a great job keeping in touch with me in regards to having a test drive. It was pouring This was my first time working with this dealership. They did a great job keeping in touch with me in regards to having a test drive. It was pouring down raining when we arrived and Bo came to our car with an umbrella and walked us in. Everything went great and I drove away with my first Mazda! More
Excellent! Craig was knowledgeable, helpful, friendly & took the time we wanted & needed to make decisions. Thanks!! He also called after the fact to see how I Craig was knowledgeable, helpful, friendly & took the time we wanted & needed to make decisions. Thanks!! He also called after the fact to see how I was making out. More
Friendly, Knowledgeable Staff I highly recommend Heritage Mazda of Towson. I worked with Ralph and he was great! I never felt rushed or pressured. He worked with me to get a good p I highly recommend Heritage Mazda of Towson. I worked with Ralph and he was great! I never felt rushed or pressured. He worked with me to get a good price for the car I wanted and I received a fair value for my trade. Thanks for all the time you took with me! More
Great Experience Tom was extremely accommodating and knowledgeable. He expedited all of my requests and made the process extremely pleasurable. I would recommend this Tom was extremely accommodating and knowledgeable. He expedited all of my requests and made the process extremely pleasurable. I would recommend this dealership to anyone looking for a Mazda. More
Love this dealership and sales consultant Tom Perreault!! My experience with Heritage Mazda was very positive, and my family and I cannot say enough good about our sales consultant, Tom Perreault. We found hi My experience with Heritage Mazda was very positive, and my family and I cannot say enough good about our sales consultant, Tom Perreault. We found him to be an extremely knowledgeable and talented salesman with a great deal of integrity and personality. He leased me a gorgeous 2017 CX-5 and was so helpful throughout the entire process. I give this dealership and Tom my highest recommendation. More
Great experience! Greg made the process as smooth as possible. He was very helpful in explaining the trim differences and working with me for a great deal! Every memb Greg made the process as smooth as possible. He was very helpful in explaining the trim differences and working with me for a great deal! Every member of the staff with whom I interacted went out of their way to help. My easiest/best experience car shopping! More
Happy Mazda Owner Thanks to Heritage Mazda Towson My wife and I bought a new Mazda from Heritage Mazda Towson in March. Our experience was all favorable - not a single thing to be unhappy about. In fa My wife and I bought a new Mazda from Heritage Mazda Towson in March. Our experience was all favorable - not a single thing to be unhappy about. In fact, it was so favorable that we went back two months later to buy ANOTHER new Mazda - same dealer, and same sales rep - Tom Perreault. Tom was a great person to work with - low-key, knowledgeable and eager to help. If you want to buy a new Mazda without any hassles, go see Tom. More
Great experience I needed a new ride, but I dreaded going to a dealership due to high pressure sales I’d experienced at other dealerships. I’d heard great things about I needed a new ride, but I dreaded going to a dealership due to high pressure sales I’d experienced at other dealerships. I’d heard great things about Mazdas from a knowledgeable co-worker, and Mazda of Towson was recommended by a female co-worker. I walked in, and I was greeted by Tom Perreault – who asked me what I was looking for. He listened. We got down to the most important things: pre-owned, standard transmission, hatchback with nice options; and as luck would have it, they had one. I drove the car a few times and I liked it a lot. I needed a good deal on my trade and good deal overall. Tom and his manager worked up a great deal for me, but I needed to 'sleep on it'. I drove the car home to see how it felt on the back roads. All good! Next day – I bought it. 3 days later I took it on a road trip – a great ride. I’ve been Zoom Zooming for a month now – and I’m happy. Tom and Brett made sure I was happy at every step in the buying process and Michael did a great job going over all of the car details. I also met the service manager (Jennings) – and liked him. So I feel good about getting my maintenance done here too. More