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Heritage Mazda Catonsville

Baltimore, MD

4.4
775 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6616 Baltimore National Pike

Baltimore, MD

21228

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Showing 775 reviews

December 07, 2015

Not the stigmas associated with Car Sales People Although it was a long day (not the fault of anyone) my girlfriend and I enjoyed every breath of our experience at Russel Mazda. From the very beginn More

by jnewby08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Duckworth, CJ Jefferson, Marc Weinstein
Dec 10, 2015 -

Heritage Mazda Catonsville responded

Hi jnewby08, thanks so much for your encouraging review of Russel Mazda! We are very happy to hear that you and your girlfriend both enjoyed your car buying experience with our team. We strive to maintain a high standard of customer satisfaction and truly appreciate you sharing your exceptional positive feedback with us. As you settle in to your new Mazda3, please do not hesitate to contact us should you need any future maintenance services performed. We would love to see you! Thank you again jnewby08 for the highly praised review.

November 30, 2015

Love my Miata!!! I have been waiting for the new Miata to arrive. Called many dealers to find the one i wanted. Marc Weinstein from Russell Mazda called back with th More

by Born on the Bayoux
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Duckworth, Marc Weinstein, Nicole Liggins
Dec 02, 2015 -

Heritage Mazda Catonsville responded

Thank you Born on the Bayoux for taking the time to review us! Russel Mazda strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback Born on the Bayoux.

November 29, 2015

Very friendly Went to buy a Mazda6 on Saturday. It was packed but a salesman (Marc Weinstein) came out to meet me. Was very friendly. Even though place was packed More

by Deena S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Duckworth, Marc Weinstein, David Gruner
Nov 30, 2015 -

Heritage Mazda Catonsville responded

Good morning Deena S and thank you for your positive feedback. Russel Mazda strives to provide our customers with the highest level of satisfaction and takes great pride in knowing your visit was a memorable one. We are also please that Marc was able to assist you in finding your new Mazda 6, and will be sure to share your review with him. As you settle in to your new Mazda please do not hesitate to bring it in for regular service and maintenance. Thank you and have a great day.

November 29, 2015

Great First Buying Experience!!! I was nervous for buying my new car but I had a great experience. They were all very efficient and good to me. Thank you!!!! More

by Chong93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Weinstein, Kevin James
Nov 30, 2015 -

Heritage Mazda Catonsville responded

Hi Chong93, Russel Mazda is delighted to hear that your experience was a superior one. We thank you for your review and business and look forward to seeing you again. Please feel free to stay in-touch should you have any questions or need anymore information on your new vehicle. Thank you and have a great day.

November 28, 2015

First time leasing This is my first time leasing a car. Russell's came recommended. Steve Sherman accessed my situation, listened to what I needed and came up with an am More

by Scaothers1
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sherman, Jeff Duckworth, David Gruner
Nov 30, 2015 -

Heritage Mazda Catonsville responded

Good afternoon Scaothers1. Thank you for taking some time to share your experience with us, we greatly appreciate your feedback and business. Here at Russel Mazda we strive to provide the highest level of customer service and take great pride in knowing your visit was a memorable one. Should you have any questions or require more information on your new lease please feel free to contact us anytime. Thank you again and have a great day.

November 26, 2015

Easy and thoruogh We have been searching a 7 passenger SUV. Went to a lot of places and decided upon the Mazda CX-9. Went to Russel Mazda (gave us the best price quot More

by Lee D.
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony Kim, Marc Weinstein
Nov 30, 2015 -

Heritage Mazda Catonsville responded

Greetings Lee D. Russel Mazda is delighted to hear that your experience was a superior one. Congratulations on the purchase of your Mazda CX-9 and thank you for your business. We will be sure to share your compliments Marc and Tony, as reviews like yours can go a long way in motivating our team to provide excellent customer service. As you settle in to your new Mazda please do not hesitate to stop in or call with any questions. Thank you and have a great day.

November 26, 2015

Service. Was looking for a new car after I had a total loss, thanks to Richie I found one ! One of the best sales person I've ever dealt with ! Richie made me More

by Shanekyler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richie Ramkelawan
Nov 30, 2015 -

Heritage Mazda Catonsville responded

Hello Shanekyler, Russel Mazda would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Richie and the team! Thank you again for your review.

November 23, 2015

I was very happy with my experience I was very pleased with my experience with Richie. He was pleasant and not pushy at all. I requested the "on the road" price and was thrilled when he More

by Jessica123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lola, CJ Jefferson, Richie Ramkelawan
Nov 25, 2015 -

Heritage Mazda Catonsville responded

Hi Jessica123, thank you for taking some time to share your experience at Russel Mazda. We are delighted to hear that Richie was able to provide you with a superior car buying experience, we will be sure to share your compliments with him and the team. Moving forward if you would like more information or have any questions on your new car please feel free to stop in or call anytime. Thank you again Jessica123 and have a great day.

November 23, 2015

Couldn't have asked for better service Had the best experience from Marc. He was very reasonable and knew what he was talking about. If he didn't know he would find out. More

by Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Weinstein
Nov 25, 2015 -

Heritage Mazda Catonsville responded

Good morning Scott and thank you for your review of Russel Mazda. We are delighted that your experience at our dealership was a memorable one. We strive to provide every customer with the highest level of satisfaction, and are always grateful for reviews like yours. Thank you again for your feedback and have a great day.

November 14, 2015

A case of malfeasance. Personally myself I'm struggling with the thought about whether I should continue to do business with this dealership. I have given this dealership o More

by ZoomZoom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Heather Wingerd, Chris Maloney
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