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Heritage Mazda Catonsville

Baltimore, MD

4.4
775 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6616 Baltimore National Pike

Baltimore, MD

21228

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Showing 775 reviews

May 07, 2016

Cx5 purchase Herb did a great job. He picked out the perfect vehicle for me. I have never leased a vehicle so quickly. The whole process took less than 2 hours fr More

by Nancekl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herbert Thomas
May 09, 2016 -

Heritage Mazda Catonsville responded

Thank you for your earnest response. We appreciate your feedback and will be sure to share your encouraging thoughts with Herb and the team! If you should have any further questions or want a little more insight on your vehicle, please don't hesitate to contact us! We would love to work with you again soon.

May 06, 2016

Excellent experience at Russel Mazda This was one of my best car buying experience! From the sales manager David Grunner to the sales rep Lola and For Nick (sales rep) who took the time t More

by Alohaaloha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lola and Nick, Scott Feinstein, David Gruner
May 06, 2016 -

Heritage Mazda Catonsville responded

Thank you for your earnest response. We appreciate your feedback and will be sure to share your encouraging thoughts with David, Lola, Nick, and the team! If you should have any further questions or want a little more insight on your Mazda3, please don't hesitate to contact us! We would love to work with you again soon.

May 03, 2016

Customer for life I visited several dealerships in the area looking for a new car. All where concerned about selling me the latest and the greatest not what fit my need More

by Onkey724
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin James
May 04, 2016 -

Heritage Mazda Catonsville responded

Thank you for taking the time to review us! Russel Mazda strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company's success. Thank you again for the wonderful feedback.

May 02, 2016

Nick Barnes extremely helpful Nick Barnes was extremely helpful and made buying my car stress free! I would DEFINATELY recommend him to friends and family. He is very knowledgeable More

by Candace1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Barnes
May 02, 2016

Would go back for more. My first time buying a mazda. The salesperson was great. Would recommend this dealership to friends and family. The price I paid for my new car wa More

by mazda girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sherman
May 03, 2016 -

Heritage Mazda Catonsville responded

Thank you for your complimentary feedback of Russel Mazda. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!

April 29, 2016

Excellent service The dealership has been great and very efficient with my trade in. Julian was extremely speedy as well as helpful. Will definitely see him again for a More

by Rstanley201
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian Barnes
May 02, 2016 -

Heritage Mazda Catonsville responded

Thank you for your complimentary feedback of Russel Mazda. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!

April 28, 2016

Seeking Information I spoke with Steve Sherman on my recent quick visit to Russel Mazda seeking information on various Mazda models. He answered all my questions professi More

by Tara Gilmore
Recommend Dealer
Yes
Employees Worked With
Steve Sherman
Apr 29, 2016 -

Heritage Mazda Catonsville responded

Tara, thank you for your complimentary feedback of Russel Mazda. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!

April 26, 2016

Easy to choose local with Russel Mazda Bought a Mazda3 from Steve Sherman (with assists from Anthony and Gora), who came recommended by a friend. Everyone was reasonable throughout the nego More

by lw1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sherman, David Gruner
Apr 27, 2016 -

Heritage Mazda Catonsville responded

Thanks so much for your positive feedback! We were glad to assist you in your new purchasing experience. I hope you enjoy your new Mazda3! Moving forward, please do not hesitate to stop by for a visit should you need any maintenance services performed. We would love to see you! Thank you again and have a great day.

April 17, 2016

Good buying experience Nick Barnes was very knowledgeable and personable. He was very helpful providing information about the Mazda3 and about my trade-in. Nick is very easy More

by RunnerDude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Barnes
Apr 18, 2016 -

Heritage Mazda Catonsville responded

Thank you for your heartfelt response RunnerDude. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Nick Barnes lead you to your new vehicle, and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at Russel Mazda. Thank you again and have a great day!

April 16, 2016

Love it Loved the dealership, my salesman- Julian, and my beautiful new Mazda 3! Julian was patient, friendly, and very helpful. He made me feel comfortab More

by Joan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian Barnes
Apr 18, 2016 -

Heritage Mazda Catonsville responded

Good morning Joan. Russel Mazda is delighted to hear that your car buying experience was a memorable one! We are also pleased that Julian Barnes was able to assist you with your new vehicle purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again Joan for the highly praised review.

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