Heritage Honda Westminster

Our buying experience at Heritage Honda of Westminster was extremely pleasant. Mr. Mason was wonderful to work with and he was very professional and courteous. He worked our deal as quickly as possible, was extremely pleasant. Mr. Mason was wonderful to work with and he was very professional and courteous. He worked our deal as quickly as possible, and our buying experience went very smoothly. The financial manager went over the options that we were interested in purchasing and took his time to explain them very carefully. He was also very personable and professional. At no time did we feel pressured or hurried to make a deal. This was the best buying experience we have ever had when purchasing a vehicle. We would defintely recommend this dealership to others, and look forward to buying a new car from Heritage Honda of Westminster in the future. Thank you! More

Joe Ski is DA MAN!!! He is very friendly, personable, and thourogh. I felt comfortable dealing with him, there was no pressure to upsell add-ons and in fact I had to initiate the conversation about add- and thourogh. I felt comfortable dealing with him, there was no pressure to upsell add-ons and in fact I had to initiate the conversation about add-ons I was interested in purchasing. Joe worked hard to beat the rate offered by my credit union which was pretty good, but he did it. He also took the time to shop my add-ons to get me the BEST price and to have these installed. The whole time, I felt Joe had my best interest at heart. Heritage Honda is a great dealership. I am a member of USAA and used their car buying program to get this vehicle. The savings using this program was significant, yet Heritage Honda had no issue honoring the deal. I highly recommend other members bring their USAA certificates to Heritage Honda to purchase your vehicle. They will treat you right. Financing manager Michael Rohrbaugh took his time with the financing papers and explained clearly all items and their impact on the final price AND impact to motnthly payment. He was patient while I confirmed insurance options from multiple sources before completing the paperwork. More

I drive more than most average Americans, Up to 50,000 I drive more than most average Americans, Up to 50,000 miles a year. As a result, I am a frequent consumer of automotive services. The process I drive more than most average Americans, Up to 50,000 miles a year. As a result, I am a frequent consumer of automotive services. The process of purchasing a vehicle at an unfamiliar dealership is my least favorite thing to do. After reviewing an unsatisfying price at another dealer in Pennsylvania where I live, I decided to visit Heritage. What a difference!! With a comfortable, low key, and down to earth staff this was such a different experience, I was so relieved. I really appreciated the extra effort they put behind my purchase to get my car prepared and the sale completed. The management and owner should ensure they retain the quality staff they have. Do not take them for granted. Top Notch. More

I visited a few dealerships, and I'm very glad I went with Heritage. I started with a request for price quotes through an online service, and Heritage was one of the several area dealers to respond. Th with Heritage. I started with a request for price quotes through an online service, and Heritage was one of the several area dealers to respond. Their first price was very good compared to other dealers, and based on my research (on Edmunds and other sites) I could tell it was very good by national standards. I stopped in without an appointment and first dealt with Chuck Hanna. No pressure, confirmed the price, and gave me good information about the vehicle I was interested in and comparable used ones. When I next stopped in, Chuck wasn't there so I dealt with Joe Ski. Also no pressure, let me drive the car alone (I prefer not to have a salesman talking to me while I test drive), and was very informative. Joe promised to take care of me, and he did, from my early inquiries straight through to handing over the keys and teaching me all about my new car. Especially when I made an offer Joe bent over backwards to accommodate me. The dealership gave me a fair value for my trade-in. (You can always get more selling yourself, but I didn't have the time to trouble with that, and I knew from my research that they their offer was reasonable for a dealer trade valuation.) At closing, the finance guy was able to beat the already very low interest rate I had been approved for. I should have come with better research on extended warranties before closing, but even after closing, when I learned more about my options, I articulated my needs and manager Michael Rohrbaugh promptly and generously responded. Not every dealership would offer such attention and service. These folks know that it is always good business to serve the customer with honesty, fairness, and integrity. I would recommend them to anyone seeking an excellent deal, a smooth car-buying experience, and the confidence of working with people of good character. Thanks Heritage! More

I went to this Dealership because I had dealt with Heritage when buying two other vehicles a Dodge Van and a Nissan Versa. I have riden in a Honda CrV and really liked the feel of the car and felt it Heritage when buying two other vehicles a Dodge Van and a Nissan Versa. I have riden in a Honda CrV and really liked the feel of the car and felt it would be the best vehicle for me. To be sure I did checked with other dealers on a Toyota RAV 4 and a Chevy Equinox. I then knew the Honda CRV would be my vehicle of choice. So I decided to stop in at Heritage to discuss price and the value of my trade. Mr Mason was great to deal with he all the information I needed on the Honda readily available and was able to give me the trade price on my Nissan. I have to say the service was exceptional and I never once felt pressured. And to Mr Mason credit our entire conversation was positive and all my questions were answered quickly and correctly. The whole deal could not have gone better. I purchased the Honda CRV and I completely satisfied with vehicle the price and service Mr Mason provided. Robert Krasniewski More

The sales manager worked with us to make the purchase possible and really made the experience painless. I will go back to this dealership. We were very comfortable with our salesman, John Holman. He was possible and really made the experience painless. I will go back to this dealership. We were very comfortable with our salesman, John Holman. He was friendly and easy to talk to and did not pressure us. I really liked the way he and the sales manager made sure we were happy with the car we selected. The sales manager even made sure they had the color of car I prefered. More

I went to the Heritage Honda used showroom looking for a used car to replace the Subaru Outback that had recently been totalled in an accident. Frank Gourley met me outside and showed me many cars he had on used car to replace the Subaru Outback that had recently been totalled in an accident. Frank Gourley met me outside and showed me many cars he had on the used car lot. We test drove 3 cars that day. I left without buying anything because I wanted to look at some other options elsewhere first and check out how competitive Heritage's used pricing was. Frank called me two days later to follow up - I asked him to call me the next day, as I was at another dealership looking at cars. When Frank called me back the following day, he offered to show me the new Hondas (next door) since they were having a financing sale. I told him my parameters regarding pricing. He called me back within a half hour with the new sales manager on the phone. The sales manager, Steve, returned my call with some pricing options that were within my range. The following day, I visited the new Honda showroom and was given courteous service by Frank and Steve and I walked away with a brand new car and the feeling of excellent customer service. More

I just purchased a 2010 Honda Odyssey Touring from Chuck Hanna. I was pretty set on buying a Sienna but wanted to check out the Odyssey before making a final decision. Chuck quickly walked us through the Hanna. I was pretty set on buying a Sienna but wanted to check out the Odyssey before making a final decision. Chuck quickly walked us through the features of the Odyssey - I really had not researched it much, and he was very knowledgeable about the car. In about 15 minutes I felt like I knew as much about the Odyssey as the Sienna, which I had been researching for about a month. When it came time to discuss pricing, they were very straightforward, and offered an excellent price for the vehicle. They didn't have the color I wanted, so they exchanged w/ another dealership. When we picked up the car, Chuck walked us through all of the features (and there are a TON) and assured me I could call him any time if I forget anything - even if it's a year from now. And I believe him :0 I was very excited to purchase my first vehicle in about 9 years, but I was dreading the process - I felt very comfortable at Heritage Honda and look forward to working with them again! More

I am a recent college graduate who just accepted a full-time job. I needed a reliable car to get to and from work. John and the rest of the team at heritage honda worked with me to get the best possib full-time job. I needed a reliable car to get to and from work. John and the rest of the team at heritage honda worked with me to get the best possible deal on a new car. I wouldn't have gone to any other dealership since Heritage Honda sold my mother and sister a new car. Thank you Heritage Honda. I love my new civic! More

in december 1997 i bought a new 1998 honda civic dx when this dealership was known as griffith honda - i recently traded in my civic (had over 234,000 miles on it) for a 2010 honda accord lx - i had a great this dealership was known as griffith honda - i recently traded in my civic (had over 234,000 miles on it) for a 2010 honda accord lx - i had a great and rewarding experience dealing with mark bratman - from the time i walked into the door to obtain some accord literature i felt very comfortable talking with mark and eventually dealing with mark - he was upfront with me from the beginning and wasn't the pushy type of salesman which my wife and i don't like to deal with - it took me over a week to finalize a deal (after reviewing and entertaining offers from other dealers) and i know that i made the right decision buying the car from mark - my wife didn't go with me when i first took the car out for the test drive but when i decided to buy the car from mark she went with me and test drove it and said that she would buy a car from mark anytime(for me wife to feel like this is a huge compliment and shows how good and comfortable mark made her feel) - i highly recommend buying a car from mark - it really feels good to know that we made the right decision in purchasing our new vehicle from mark and the mileone group in westminster - WELL DONE MARK!!!!!! THANKS FOR ALL THE HELP IN MAKING OUR PURCHASE SUCH A GOOD EXPERIENCE GARY AND DEBBIE SCARBEAU More