Heritage Honda Westminster

I went to see Duffy because my whole family has purchased cars through him and had nothing but GREAT things to say about their car search/buying process with him. When I met Duffy right from the start I knew cars through him and had nothing but GREAT things to say about their car search/buying process with him. When I met Duffy right from the start I knew I was going to buy my car from him. He was so nice and EXTREMELY low pressure which is hard to come by. I felt very comfortable working with Duffy. He knows a lot about cars and gives great advice. When its time to buy my next car I will, without a doubt, buy it from Duffy. More

We visited several dealerships before going to the one in Westminster. Not only did we go to the competition but also the Reisterstown Honda Dealership.We received a variety of levels of customer service. Mo Westminster. Not only did we go to the competition but also the Reisterstown Honda Dealership.We received a variety of levels of customer service. Most dealerships were ok but Joe really excelled. He made you feel like he had known you for years. I felt comfortable with him that I was getting the best deal and that he would make sure that he would be there for me in the furure should I have any needs or concerns.He also took his time to make sure we knew every detail about our car. I never felt hurried or that any question was too many. I had alot of questions because I was torn between the Toyota RAV and the Honda CRV. Our next stop was going to be going back to the Toyota dealership. We obviously never made it there. We will be back with our future needs. My Wife has already said she sees a Honda in her future. Joe is a tru asset to your company. I hate to shop for cars but he actually made it a great experience. More

I had been searching for a vehicle for quite a while, and felt most comfortable with the staff of MileOne Heritage Honda. Adam worked with me to find something within my price range that fit my needs and I a felt most comfortable with the staff of MileOne Heritage Honda. Adam worked with me to find something within my price range that fit my needs and I am very happy! I would recommend him to anyone I know who's looking to purchase a car. More

We bought a Honda Pilot almost a year ago and the experience we had at Heritage was the best we have ever had buying a car. Allan is the most honest and non-pressuring car salesman I know. He doesn't experience we had at Heritage was the best we have ever had buying a car. Allan is the most honest and non-pressuring car salesman I know. He doesn't hassle you and he answered all the questions we had right away and knew what he was talking about. He was so friendly and welcoming, it almost felt like we weren't even at a dealership!! Heritage has the best prices for Hondas that we researched and the customer satisfaction speaks volumes! We live in Virginia and came an hour and 15 minutes just to buy our car from Heritage. The finance department at Heritage is very efficient and they get you in and out of there in a very timely matter, we did not have to wait around for hours. I love my Pilot! We left Heritage with huge smiles on our faces! We have recommended this dealership to anyone we know that is looking to buy a new or used car. More

Our daughter was ready to trade in the car she drove for the last 6 years and I couldn't think of anyone I'd rather have her work with than Duffy Zepp at Mile One Heritage Honda in Westminster, MD. We boug the last 6 years and I couldn't think of anyone I'd rather have her work with than Duffy Zepp at Mile One Heritage Honda in Westminster, MD. We bought our last car from Duffy about 6 months ago and had such a fantastic experience, that I wanted our daughter to have the same opportunity. She met Duffy on Saturday and after working with her for a short time, showed her a 2009 Hyundai Sante Fe that she fell in love with. She decided to buy it and the whole process was smooth, quick, and NO PRESSURE!!! The car is in excellent condition and between my daughter's trade and the discount on the price of the Santa Fe, our daughter drove home extremely satisfied and now has a new friend in whom she trusts; Duffy. Our son will be driving in less than a year, and we'll be seeing Duffy again! Great salesman, great dealer, great deal. What more can you ask for? Oh, and by the way, three generations of our family have worked with Duffy over many years. Stop by and see him. Even if you don't buy a car, you won't be disappointed! More

I have a 2008 Honda Accord and this car has been nothing but problems to me. Now I have a problem with these rear brakes. I know Honda sent the class action letter, but I did not understand what I supposed but problems to me. Now I have a problem with these rear brakes. I know Honda sent the class action letter, but I did not understand what I supposed to do. Malcolm was able to translate the letter for me and he helped get the information filled out for reimburstment. More

Our purchase was an all around positive experience. The Our purchase was an all around positive experience. The sales staff was both helpful and pleasant. Our salesman, John Mohlhenrich, and Steve, the Our purchase was an all around positive experience. The sales staff was both helpful and pleasant. Our salesman, John Mohlhenrich, and Steve, the sales manager, were very helpful and were willing to oblige all of our requests. After our test drive and after our selection was made, John and Steve insisted we drive the actual vehicle selected, not just the one used as the demonstrator. They wanted us to be sure we were comfortable with "our" CR-V, to be sure that ours fit us, explaining that each vechicle can have slightly different personalities. We took it for a drive and were quite comfortable with "our CR-V" and the purchase was completed. Everyone we encountered at Heritage Honda of Westinister made this purchase quite plainless and stressless. Neith John nor Steve were ever pushy, only helpful and obliging. Although we have a Honda dealership in our town we traveled the extra 20 miles to Westminister, and we are glad we did. Thank you John, Steve and Mark(soon to be proud Dad), Gail & Gene Hudgins More

Our experience at MileOne Heritage Honda of Westminster could not have been better. We had the same experience when we bought our last Honda Odyssey from Heritage in 2006. Rob Mason was pleasant to work could not have been better. We had the same experience when we bought our last Honda Odyssey from Heritage in 2006. Rob Mason was pleasant to work with and responsive to our inquiries and requests. He came back the first time with a fair price both times we've purchased our vehicles from him. Our children were present and welcomed in the establishment, which made the purchasing experience that much more convenient for us. We left the lot with a clean, top-of-the-line minivan. More

Staff was extremely friendly and helpful, explaining exactly what work would be preformed, particularly after making several recommendation. Noticeable improvement in the vehicle's operation after servi exactly what work would be preformed, particularly after making several recommendation. Noticeable improvement in the vehicle's operation after service was completed. The service was both high quality and quick. I am very comfortable taking my car to the dealership for service. More

I brought my car in for an oil change last week and received quick service. Malcolm was very polite and explained everything that was done to my car. I am very comfortable with having work done on my c received quick service. Malcolm was very polite and explained everything that was done to my car. I am very comfortable with having work done on my car at Heritage and look forward to bring it back. Will refer friends and family. More