Heritage Honda Westminster

If You Want a Great New Car Buying Experience, See David Bac We were in the market for a new Honda CR-V Touring and saw one on the Heritage Honda Westminster website. When we visited the dealership, they referr We were in the market for a new Honda CR-V Touring and saw one on the Heritage Honda Westminster website. When we visited the dealership, they referred us to David Baca in Sales, who told us that the car we saw had been sold, but that he would be happy to get us the same model from another of the Heritage dealerships. Which he did. In the meantime, we drove a different Touring model and were satisfied. After going through all the paperwork, financing and title business, and all the security options we wanted, our car had yet to be delivered. So David said for us to drive our trade-in back home and he would deliver the new car to us later that day. Which he did. As far as price, I told David how much we wanted to pay, and that we didn't care about the trade-in value of our trade-in or the price of the new car--just the bottom line (I'd done a lot of research and felt that I was on track). David spoke to the Sales Manager and came back with a price below what I had said was my bottom line. What a pleasure it was, not only to hear the price, but to deal with David. More

Lorri is an easy-to-talk to, long-term employee that knows the product. Beautiful new showroom. Leased a Honda Civic, no buyer’s remorse, manageable payments, did not feel rushed or pushed. knows the product. Beautiful new showroom. Leased a Honda Civic, no buyer’s remorse, manageable payments, did not feel rushed or pushed. More

The service was fast and easy! Shawn the representative explained everything very well and made the whole process smooth. He really went out of his way to make me feel comfortable and welcomed at Honda. Gr explained everything very well and made the whole process smooth. He really went out of his way to make me feel comfortable and welcomed at Honda. Great man and great dealership! More

Lorri was incredibly helpful with helping me find the car I was looking for. Not only that, but she was also well versed in all the information regarding the vehicles I was interested in without having to lo I was looking for. Not only that, but she was also well versed in all the information regarding the vehicles I was interested in without having to look anything up! It shows she cares about her job and the customer by doing her homework. She has called me multiple times since I walked off the lot with my new Honda Insight to ensure I am happy with my purchase! I couldn’t recommend her of heritage honda enough! More

Shawn was so wonderful! He asked what type of drinks we wanted and he had a hot chocolate waiting for us when we pulled up! wanted and he had a hot chocolate waiting for us when we pulled up! More

Every person I have worked with at Heritage Honda in Westminster has been incredible. Lorri is kind and knowledgeable. She knows so much about each vehicle on the lot and is willing to help you navigate Westminster has been incredible. Lorri is kind and knowledgeable. She knows so much about each vehicle on the lot and is willing to help you navigate the new features of your car. The service department is top notch! They never push any unnecessary service on you. They are honest with you and very professional. They are time considerate and easy to talk with. More

Shawn was excellent! Great service, helpful, and informative. Helped me figure out what needed to be done and what can wait until my next visit. Thanks!! informative. Helped me figure out what needed to be done and what can wait until my next visit. Thanks!! More

We bought a 2019 CRV-EX from Lori Lorri Kiser, our salesperson, was very pleasant and knowledge. She met with my husband first and then I came back with him to look at the 2019 CRV-EX Lorri Kiser, our salesperson, was very pleasant and knowledge. She met with my husband first and then I came back with him to look at the 2019 CRV-EX. She spent as much time as we needed since we were not only buying a new card but trading in our 2017 Honda Accord EX-so it was more complicated. We had already been to 2 other Honda dealerships and Lorri not only had the best price on the 2019 CRV-EX but also offered us more money for our trade in. We live in Frederick and normally I would not drive to Westminster to look at a car but my husband was so impressed with her offers that I went. Everything went very smoothly and I decided that we would trade in our Accord for the CRV. In fact, we were the ones who felt we had to leave when Lorri was showing us all the car features, had paired our phones with the car, set the radio stations and Sirius XM and which doors should open with the key etc. as we had left our dogs for a long time and needed to get home to let them out. We were told that we could come back for a refresher course on all the technology associated with our new car. We definitely need to do that. The dealership building is new and very attractive looking. One suggestion, the car buying process takes so long, I think they need to have snacks and drinks available to keep up your stamina. The person in finance who did our new car financing was very knowledgeable (sorry I forgot his name). We did not have our car sealed against all dangers to the seats, paint etc. I hope we don't regret that. We are also still thinking about the extended warranty and will probably get back to him soon with our decision. I would recommended this Honda dealership and Lorri, our salesperson, to anyone who needs a Honda. And it is a very pleasant drive from Frederick to Westminster. More