Heritage Honda Westminster

Great customer service Robert Mason is the salesman to see at Heritage Honda in Westminster. We had a fantastic experience purchasing our 2020 CRV from Robert. He was very Robert Mason is the salesman to see at Heritage Honda in Westminster. We had a fantastic experience purchasing our 2020 CRV from Robert. He was very knowledgeable and detailed and made our purchase easy and pleasant. The staff were exceptional in taking care of our needs, from the General Manager, Mike McGuire, to Melody DuBiel who helped explain all of the interior features, to Keith O'Conner who handled the paperwork. I would highly recommend this dealership to all. More

I would like to.thank rob mason for being so helpful when I bought my new used car.he was friendly and helpful. I would suggest him to anyone looking for a car. Thanks again really enjoy my crv . Thanks l I bought my new used car.he was friendly and helpful. I would suggest him to anyone looking for a car. Thanks again really enjoy my crv . Thanks lori Johnson More

The service at Heritage Honda was excellent. Shawn was very personable and professional. He explained all the service that was being performed on my vehicle as well as the pricing. He also checked in on very personable and professional. He explained all the service that was being performed on my vehicle as well as the pricing. He also checked in on me in the waiting room and provided status updates. Thank you Shawn! More

Best service ever!! Shawn was very friendly and informed me well about the service that I was supposed to get. Definitely I will come back next time me well about the service that I was supposed to get. Definitely I will come back next time More

I bought my car when I was living in Westminster. I have since moved to Gaithersburg which is over an hour away. Why do I still bring my car to Westminster? One word SERVICE! The service is first rate at since moved to Gaithersburg which is over an hour away. Why do I still bring my car to Westminster? One word SERVICE! The service is first rate at Heritage Honda of Westminster and Shawn Baker is awesome!!! Shawn is a new addition to the team and while I love HHW Shawn blew my mind. He was kind to my son who is three. He went the extra mile to make sure even in the cold winter my car was brought in so my son and I could get in the car in their warm service bay. He was thorough and courteous! Go see him!!! More

Excellent customer service! I highly recommend contacting Shawn Baker for your service needs. He is detailed-oriented, friendly, knowledgeable, attentive, and will take the time to explain the se contacting Shawn Baker for your service needs. He is detailed-oriented, friendly, knowledgeable, attentive, and will take the time to explain the service options and answer questions. More

Shawn was our service rep and he was very professional and attentive to all of our concerns Our Pilot was detailed and looks great! We will definitely bring our car back for Future service. Thank you and attentive to all of our concerns Our Pilot was detailed and looks great! We will definitely bring our car back for Future service. Thank you Shawn! Ron and Pat B. More

Fantastic experience without the "pressure sales approach"! We purchased our second Honda from Robert Mason at Heritage Honda in Westminster, Maryland. When I purchased my second car, I went into the dealershi We purchased our second Honda from Robert Mason at Heritage Honda in Westminster, Maryland. When I purchased my second car, I went into the dealership for a test drive. I mentioned that I was only interested in test driving the car and that I was looking at other models. He followed up with an email and a call to let me know that he would be happy to assist me. Then, he gave me the time and space to make my decision. I went to another Honda dealership to test drive a different model car and had a completely different experience. I received the "high pressure sales approach" with constant phone calls and emails even though I mentioned that I just wanted to test drive a vehicle. We followed up with Rob and they negotiated an INCREDIBLE deal for me on both the new car AND on our trade in! I HIGHLY recommend Rob. He is honest, listens to his customers and respects their wishes! More

I was totally impressed with Shawn Baker my service advisor. He called me numerous times throughout the day to keep me informed on the progress of my car. He even allowed me to talk to the auto tech advisor. He called me numerous times throughout the day to keep me informed on the progress of my car. He even allowed me to talk to the auto tech to get more specific information about my repair. He was extremely courteous throughout the experience. I would recommend him to anyone. He knew the meaning of outstanding customer service More

Duffy was a joy to work with! I bought a used CR-V from Duffy and it was a great experience! My parents and I never felt pressure from him to buy the car right then and there and a I bought a used CR-V from Duffy and it was a great experience! My parents and I never felt pressure from him to buy the car right then and there and allowed us to mull over the idea of buying from Heritage over the week. He was very easy to get along with and we would love to buy from him again. More