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Heritage Honda Parkville - Service Center

Baltimore, MD

4.6
788 Reviews

788 Reviews of Heritage Honda Parkville - Service Center

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September 25, 2015

Happiness I just love Dora, Gary Burlage and the heritage crew. Glad I purchased my pilot. Wonderful truck. Worth the trip around the beltway that's for sure. E More

by Gwen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 09, 2015 -

Heritage Honda Parkville responded

Good morning Gwen. In response to your review, I want to take the time to thank you for praising our dealership. Heritage Honda Parkville works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again Gwen and have a great day!

September 15, 2015

Unsurpassed Customer Service! I have recently given Heritage Honda's Service Center an Excellent rating! Even without an appointment, the staff is courteous, professional, and miss More

by Mach1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Gibson
Sep 16, 2015 -

Heritage Honda Parkville responded

Thanks Mach1 for the encouraging feedback! We are pleased to hear that you had a wonderful service experience with Ricky and our service team at Heritage Honda Parkville. A response like yours truly motivates a team, so I will be sure to share your feedback with everyone! We welcome you to stay in touch and please feel free to contact us should you have any further service needs. Thanks again Mach1 for the highly praised review.

September 11, 2015

Always satisfied I have purchased two hondas here and I am always blown away by great service and support. Everyone is friendly and helpful. Thank you, Heritage Hon More

by pilotowner18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Mantegna, Steve Burman
Sep 15, 2015 -

Heritage Honda Parkville responded

Thank you pilotowner18 for your wonderful feedback! We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Please feel free to contact us should you have any questions or want a little more insight on your new Honda. We would love to work with you again soon.

August 11, 2015

Great service, cheerful staff We purchased our Honda Fit at this dealership in July 2013 from Derek Showacre (hope the spelling is correct) and continue to return for service for t More

by lovetheseas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Powell, Derek Showacre
Aug 12, 2015 -

Heritage Honda Parkville responded

Good afternoon lovetheseas. Thank you so much for your kind comments. Heritage Honda Parkville is pleased to hear that your service experience with us has always been a great one! If you should need any further assistance with a future vehicle purchase and/or service, we would love to help. Thanks so much, Heritage Honda Parkville.

July 21, 2015

Heritage Honda Towson I don't have any complaints whatsoever with the service I have received at Heritage Honda. Eric has always been very polite and professional, and I h More

by bj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Jul 22, 2015 -

Heritage Honda Parkville responded

Good morning bj! Thank you so much for your kind comments. Heritage Honda Parkville is delighted to hear that your service experience with us was a great one! We are also pleased to hear that you were happy with Eric's service and we will be sure to share your feedback with him. If you should need any further assistance with a future vehicle purchase and/or service, we would love to help. Thanks so much, Heritage Honda Parkville.

July 17, 2015

Excellent Service at Towson Heritage Honda Krystal Martinez at Towson Heritage Honda did an outstanding job taking care of the first service of our 2014 Civic, which was purchased 10 months ago More

by wil/lee919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krystal Martinez
Jul 20, 2015 -

Heritage Honda Parkville responded

Hi wil/lee919. We are glad to hear that you were happy with Krystal Martinez's service - that kind of feedback can go a long way. Heritage Honda Parkville appreciates your considerate review, and we really appreciate you sharing your personal experience with us. If you should need any further assistance with a future vehicle purchase and/or service, we would love to help. Thanks so much!

July 14, 2015

Purchase and service of Honda Vehicle I purchased a 2015 Honda CRV Touting and traded in my 2013 Honda Accord. I also had an attachment to the tai piece installed to the CRV. The salesmen More

by Maurice St. Pierre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Mantegna, Reggie Snowden, Jim Roland
Jul 14, 2015 -

Heritage Honda Parkville responded

Greetings Maurice St. Pierre! We truly appreciate you taking the time to share your experience with us. I hope you are loving your new 2015 Honda CR-V Touring! We are also delighted to hear that Reggie Snowden, Jim Roland, and Tony Mantegna were all such a pleasure to work with and we will certainly pass on your kind words. Come see us again soon at Heritage Honda Parkville. Happy driving!

July 12, 2015

Service In the past 8 years of dealing with Heritage Honda Parkville, I have always had great service. In the past week my Odyssey had some major repairs - ha More

by kearns, k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
Jul 13, 2015 -

Heritage Honda Parkville responded

Thank you kearns, k for your positive review! Heritage Honda Parkville is delighted that your service experience was a great one. We are also pleased to hear that you were happy with Mark Sowder's service and we will certainly share your kind comments with him. If you should need any further services needs, please do not hesitate to contact us. Thank you again kearns, k and have a great day!

July 03, 2015

I had a wonderful experience at Heritage Honda in parkville The staff was very friendly and polite. Tony Mantegna was my contact person. He was very informative and kept me apprised on what was going on with my More

by Ador
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Mantegna
Jul 06, 2015 -

Heritage Honda Parkville responded

Glad to hear it Ador! Customer service is always our number one priority at Heritage Honda Parkville, We hope to see you again soon! Happy driving!

July 02, 2015

Always well served! I purchased my 2013 Honda CRV at a different dealership, but Heritage is closer to home so I've used it for the past 3 services. Each time, I needed a More

by CRVer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Gibbons
Jul 02, 2015 -

Heritage Honda Parkville responded

Good morning CRVer! Thank you so much for your kind comments. Heritage Honda Parkville is pleased to hear that your service experience with us was a great one! We welcome you to stay in touch and please feel free to contact us with any further service needs. Thank you again CRVer for the highly praised review.

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