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Heritage Honda Parkville - Service Center
Baltimore, MD
788 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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788 Reviews of Heritage Honda Parkville - Service Center
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October 02, 2017
Excellent customer service very caring always suggest what I need and and I take her advice hours are great and location is great as well very caring always suggest what I need and and I take her advice hours are great and location is great as well More
by Trump
Employees Worked With
Erin Lober
September 22, 2017
Fast service with discounts. Mike and Dustin made it possible for me to finance a great new Honda Civic and it runs perfect. The only maintainable it needs is oil changes and tire Mike and Dustin made it possible for me to finance a great new Honda Civic and it runs perfect. The only maintainable it needs is oil changes and tire rotation since October 2016. More
by AntoineCivic
Employees Worked With
Mike Ademiluyi, Dustin Goodman, Garrett Powell, Tony Mantegna
September 19, 2017
very professional As always the people at park ville heritage Honda were very helpful and genuine. They are customer first.I would recommend others to visit for servic As always the people at park ville heritage Honda were very helpful and genuine. They are customer first.I would recommend others to visit for service or to buy a car. More
by terry1
Employees Worked With
Garrett Powell
September 18, 2017
Excellent customer service Garrett Pall went over and beyond in customer service . He was very polite and helpful and satisfied all my needs. Overall rating he went over the top Garrett Pall went over and beyond in customer service . He was very polite and helpful and satisfied all my needs. Overall rating he went over the top. Excellent customer service. More
by Robinj77
Employees Worked With
Garrett Powell
September 16, 2017
Awesome Friendly , Positive Attitude , Kept me Updated from the time I dropped the car off to when I picked it up , Great Customer Service Two Thumbs Up &&' 5 Friendly , Positive Attitude , Kept me Updated from the time I dropped the car off to when I picked it up , Great Customer Service Two Thumbs Up &&' 5 Stars Across the Board !! More
by MijaJ22
Employees Worked With
Garrett Powell
September 08, 2017
Excellent customer service! Tony, took his time to explain the options for my Honda service going over what was critical versus what could wait until next service. In addition, Tony, took his time to explain the options for my Honda service going over what was critical versus what could wait until next service. In addition, he gave me some discounts - that is always a plus! Tony, makes you feel like he is working for you - for me that equals excellent customer service! More
by Dbull123
Employees Worked With
Tony Mantegna
September 08, 2017
Thank you, Mark! I have come to this service center for years and always worked with Mark! He is professional, honest and puts the customer first! Thank you! I have come to this service center for years and always worked with Mark! He is professional, honest and puts the customer first! Thank you! More
by lovemyhonda
Employees Worked With
Mark Sowder
September 08, 2017
inspection I called heritage Honda and made an appointment immediately for my car to be inspected to drive for Uber they got me in a few days later. My car was I called heritage Honda and made an appointment immediately for my car to be inspected to drive for Uber they got me in a few days later. My car was completed in less than 2 hours. they also asked me if I needed a ride when I left my car very courteous and polite people who service there. I would highly recommend them and will refer them to my friends. More
by Jwilson
Employees Worked With
Mark Sowder
September 07, 2017
Great from start to finish. Tony was friendly and helpful. He explained everything clearly and made a stressful experience easy. I appreciate his kindness and explaining everyt Tony was friendly and helpful. He explained everything clearly and made a stressful experience easy. I appreciate his kindness and explaining everything so I could understand it. More
by CMB
Employees Worked With
Tony Mantegna
August 29, 2017
Would not buy from again. Think twice before buying from this dealership. I bought my card 7/31/2014 and have had every maintenance done with their service center, 8/25/2017 my Think twice before buying from this dealership. I bought my card 7/31/2014 and have had every maintenance done with their service center, 8/25/2017 my shifter cable broke and they refused to repair under warranty the 5 year power-train warranty (power-train warranty - covers the parts of a car that provide power and make it move – Being able to shift into hears is pretty vital in making a car move) as I was 25 days past 3 year basic warranty. They quoted me 889.99 dollars for the repair. I went online and the HONDA OEM part is $147 after shipping, so 742 (371 per hour) dollars for 2 hour job? Will think twice before buying a new Honda again and will not return to this location for any services. They called back today and said they would split the charges with me, so rather than 900 it will be 450. never again. More
by wallace Peterman
Employees Worked With
Courtney Bonsall
